Position Details
Position Information
Position Title Career Coach - Case Management
Posting Number 02336SA
Location Maple Ridge
Grade or Pay Level See Salary Range
Salary Range $30.30-$32.80 per hour. Salary is based on education and
experience.
Position Type Training Group Contract Employment
Posting Type Internal/External
Regular/Temporary Contract
Employment Type Full-Time
Posting Category Training Group
Start Date 09/01/2024
End Date 08/31/2025
Day of the Week Mondays to Fridays
Shift Please see Work Arrangements
Work Arrangements
This is a full time position at 40 hours per week based at the Maple Ridge
WorkBC office between Monday and Friday between 8:30am and 6:30pm (Wednesday
& Thursdays).
What Douglas Offers
DO what you love. Be good at it. That's how Douglas College defines a great
career. It's a philosophy that resonates through our classrooms, our offices
and our boardrooms. It inspires our students and drives us to make Douglas
College one of BC's Top Employers. We love what we do. And we're looking for
passionate, motivated people to join us in making one of Canada's best
colleges even better.
The Role
Representing Douglas College at the Maple Ridge WorkBC Centres, the Career
Coach will work closely with job seekers to assess service suitability,
develop, and implement a plan of action to achieve sustainable employment.
Career Coaches identify client needs and refer clients to suitable WorkBC
interventions such as Occupational Skills Training, Employment Workshops and
so on. While this position focuses on Youth, the Career Coach will serve all
client types including multi- barriered populations.
Responsibilities
Individual Support:
Identify and address Client employment needs;
Determine eligibility for financial supports and services;
Provide the Client with WorkBC Employment Services tailored to their
individual needs;
Develop realistic, employment action plan that leads to sustainable
employment or further education and training;
Make regular contact to coach, support and motivate and support Client and
ensure progression towards sustainable employment and make adjustments as
needed;
Post program follow up to support job maintenance and ongoing career
development; and
Refer Client to community supports as needed.
Administration:
Monitor client progress and maintain records in ICM;
Oversee distribution and tracking of Participant Financial Supports;
Complete reports as required by the project agreement and submit to CCSP;
and
Review monthly targets with the Centre Manager to ensure that they are
providing the right services at the right time for Clients.
Team Responsibilities:
Participate in regular team meetings, case conferencing, strategic
planning and program review sessions as scheduled;
Foster collaborative working relationships and contribute to a positive
work environment based on mutual respect; and
Provide coverage in the drop in Employment Resource area and for other
staff as required.
Quality Assurance:
Contribute to a continuous improvement work environment; and
Work to Training Group's Quality Management System, ISO9001:2015 standard.
To Be Successful in this Role You Will Need
Post-Secondary degree, or equivalent level of knowledge and experience in
employment services, social services or other related area or combination
of suitable work experience and education;
Experience in employment service delivery;
CCDP Certified Career Development Practitioner designation preferred;
Demonstrated ability to conduct a Client needs analysis;
Awareness of barriers to employment for vulnerable populations;
Knowledge and ability to interact effective to demonstrate Inclusion,
Equity, Diversity in the workplace with Clients, Colleagues and Community
Partners;
Strong oral and written communication and interpersonal skills;
Strong computer skills; MS Office Suite, database entry and the use of
online-demand meeting applications and desk-top sharing;
Knowledge of local labour market and labour market trends;
Knowledge and awareness of WorkBC systems, processes and financial model
an asset;
Satisfactory completion of a vulnerable persons criminal records check. A
criminal record will not automatically result in your application for
employment being denied.
Experience in the following preferred:
Providing excellent customer service while delivering in person and
virtual services;
Conducting & interpreting client needs assessments;
Working with individuals with complex barriers and a wide range of
cultural backgrounds.
Preferred but not essential Certifications:
MBTI certificate;
Personality Dimensions.
Link to Full Position Profile
Equity Statement
Douglas College is committed to fostering a diverse, inclusive and equitable
learning and working environment. In support of this journey, we welcome all
people to apply, including people from groups that are experiencing inequity,
including, but not limited, to Indigenous Peoples, racialized or persons of
colour, persons with mental or physical disabilities, persons who identify as
women, and/or persons of marginalized sexual orientations, gender identities
and expressions, and persons of all faith identities, age, marital status, and
parental status.
Needs a Criminal Records Check Yes
Posting Detail Information
Open Date 08/19/2024
Close Date
Open Until Filled Yes
Special Instructions to Applicant
Interested applicants must submit their application and all required documents
online on the Douglas College Career Site www. douglascollegecareers.ca.
Please ensure your resume clearly explains how you meet the required
knowledge, skills and abilities of the position for which you are applying.
All candidates selected for interview will need to bring original certificates
and diplomas of educational credentials noted on their resume.
Quick Link for Direct Access to Posting
https: // www. douglascollegecareers.ca/postings/12871
Supplemental Questions
Required fields are indicated with an asterisk ().
Are you legally eligible to work in Canada?
Yes
No
If you are not a Canadian Citizen or Permanent Resident, do you currently have a valid Canadian work permit?
Yes
No
Not Applicable
If you have a valid Canadian work permit, please indicate expiry date and the type of work permit you hold. (Type N/A if not applicable).
(Open Ended Question)
Are you a current or former Douglas College employee/student?
Current employee
Former employee
Current student
Former student
None of the above
If you are a current/former employee/student, enter your ID number. (Type in N/A if not applicable.)
(Open Ended Question)
How did you first find out about this employment opportunity?
Douglas College Careers Site
LinkedIn
Indeed
Social Media (Facebook, Instagram)
Personal Referral
Agency Referral
Professional Association Website
Colleges and Institutes Canada (CICAN)
Canadian Association of University Teachers (CAUT)
Douglas College CareerHUB
Career Fair or Other Hiring Event
Other
Glassdoor
Please confirm that you will maintain residency in the Lower Mainland for the duration of your employment.
Yes, I confirm
No, I am not able to meet this requirement
Documents Needed to Apply
Required Documents
Resume
Cover Letter
Optional Documents
References with Contact Information
