Career Achievement and Web-Based Learning Coordinator

Career Achievement and Web-Based Learning Coordinator

Salary

$21.50 - $24.00 Hourly

Location

Central Campus, Jackson, MI

Job Type

Staff, full-time

Department

Corporate & Continuing Education

Opening Date

09/24/2026

Closing Date

10/22/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

SUMMARY

The Career Achievement and Work-Based Learning Coordinator provides day-to-day coordination and direction to students, alumni, faculty, and employer support for the Jets Career Achievement Center. Working under the Director of Career and Professional Achievement, the Coordinator implements approved strategy, curriculum, procedures, service standards, and performance measures across career preparation, the required one-credit Career Essentials course, employer engagement, internships, externships, job shadows, apprenticeships, employment, and post-completion follow-up.

The Coordinator helps ensure that every degree- and certificate-seeking student can complete the practical work of preparing for a career. The position supports delivery of the Career Essentials course and may teach or facilitate assigned sections, workshops, or laboratories when qualified and authorized. The Coordinator helps students develop a career and education plan; résumé, cover letter, professional social-media profile, digital portfolio, and professional identity; interview, networking, and job-search skills; a work-based-learning plan; and a clear next step into employment, transfer, or continued education.

The Coordinator manages the operational details of work-based learning and apprenticeship participation, including student intake and readiness, employer and site coordination, learning agreements, orientations, progress tracking, evaluations, issue resolution, and completion documentation. The position maintains assigned employer relationships, coordinates events and recruitment activity, administers career technology and records, collects first-destination and other outcomes information, and supports federal, state, accreditation, apprenticeship, grant, and College reporting requirements. Services must be responsive to transfer, workforce, adult, dual-enrolled, online, apprenticeship, Corrections Education Program, alumni, and other students served by Jackson College.

For Highest Consideration Apply By 10/09/26

Essential Functions

ESSENTIIAL DUTIES AND RESPONSIBILITIES

Career Essentials Course Delivery and Student Engagement

• Implement the approved Career Essentials curriculum, annual delivery plan, service standards, and assessment processes under the direction of the Director and in collaboration with faculty and academic leadership.

• Support course scheduling, enrollment outreach, section preparation, instructor and employer-guest coordination, room and technology needs, student communications, and other operating details required for consistent delivery.

• Teach or facilitate assigned course sections, workshops, laboratories, and individual or group coaching sessions when qualified and authorized under College policy.

• Maintain current learning-management-system content, assignments, rubrics, templates, examples, videos, employer materials, and accessible digital resources for the course.

• Help students complete required career artifacts, including a documented career and education plan, résumé, professional profile or digital portfolio, mock interview, networking plan, work-based-learning plan, and next-step employment or transfer action plan.

• Track enrollment, attendance or engagement, assignment completion, required artifacts, and successful course completion; communicate missing requirements and coordinate timely outreach with instructors, faculty, navigators, and student achievement personnel.

• Provide transfer-intending students with practical support connecting intended major, transfer institution, experiential learning, further education, and long-term career direction.

• Provide course and career support across College locations and modalities and adapt delivery for students with varied goals, ages, schedules, educational backgrounds, and life circumstances.

• Collect pre- and post-assessment results, student feedback, work products, participation information, and implementation observations; provide the Director with recommendations for improvement.

Career Coaching and Professional Development

• Provide individual and group career coaching for students and alumni in career exploration, career decision-making, educational planning, job search, employment transition, and career advancement.

• Administer and interpret approved career and interest assessments, including platforms such as PathwayU, and connect results to programs of study, transfer options, credentials, occupations, and career pathways.

• Use current labor-market, wage, benefit, demand, education, credential, and transfer information to help students make informed choices and understand the likely value and requirements of different pathways.

• Coach students in résumé and cover-letter development, professional portfolios and work samples, applications, job-search strategy, interviewing, professional communication, and follow-up.

• Help students establish and responsibly manage a professional social-media presence, digital identity, online reputation, networking profile, and portfolio while protecting personal information and maintaining authenticity.

• Prepare students for contemporary hiring practices, including applicant-tracking systems, online applications, virtual and recorded interviews, skills-based hiring, pre-employment assessments, and responsible use of artificial intelligence.

• Prepare students not only to obtain employment but also to onboard successfully, demonstrate reliability, communicate with supervisors, work effectively with others, receive feedback, understand compensation and benefits, retain employment, and advance.

• Coordinate approved professional-branding opportunities, mock interviews, networking sessions, mentoring, headshots, employer panels, classroom presentations, and career-development workshops.

• Refer students to navigators and appropriate College or community resources when transportation, clothing, technology, childcare, reentry, financial, or other barriers affect participation in work-based learning or employment.

Work-Based Learning, Internship, and Apprenticeship Coordination

• Coordinate internships, externships, co-ops, job shadows, apprenticeships, service learning, project-based experiences, student employment, and other approved forms of work-based and experiential learning.

• Guide students through intake, readiness review, application, matching, onboarding, registration, and completion processes; clearly communicate academic, workplace, documentation, and conduct expectations.

• Function as the primary operational contact for assigned work-based-learning employers and sites, maintain regular communication, and respond promptly to routine student and supervisor needs.

• Conduct or coordinate work-site suitability reviews using approved College criteria and maintain required site, employer, insurance, agreement, and contact documentation.

• Work with faculty and academic departments to confirm that placements align with program learning outcomes, student goals, employer expectations, and applicable course or credential requirements.

• Prepare and maintain learning agreements, student and supervisor orientations, work plans, hour or milestone records, reflection activities, midterm and final evaluations, and completion documentation.

• Monitor student progress and workplace experience; address routine concerns and promptly escalate significant safety, compliance, performance, discrimination, harassment, accommodation, or relationship issues to the Director and appropriate College offices.

• Promote paid experiences whenever feasible and ensure paid and unpaid opportunities are handled in accordance with College policy and applicable law.

• Identify participation barriers and coordinate practical solutions with students, employers, faculty, navigators, Financial Aid, and community partners.

• Coordinate day-to-day apprentice support, including recruitment and intake assistance, enrollment and registration steps, related technical instruction records, progress and milestone tracking, employer and sponsor communication, completion documentation, and transition to employment or advancement.

• Support approved processes for registered apprenticeship, pre-apprenticeship, apprenticeship credit, employer sponsorship, audit readiness, and program reporting; refer policy, registration, compliance, and expansion decisions to the Director and responsible College leaders.

Employer Engagement, Recruitment, and Events

• Manage assigned employer accounts and relationships within the Director's employer-engagement plan, providing responsive service and maintaining clear records of contacts, opportunities, placements, hires, and follow-up.

• Identify and develop prospective internship, apprenticeship, work-based-learning, employment, job-shadow, mentoring, and classroom-engagement opportunities for review and cultivation.

• Post and maintain approved employment and experiential-learning opportunities; review listings for completeness, relevance, quality, compensation information, and consistency with College standards.

• Coordinate employer recruitment, job fairs, career fairs, student showcases, career treks, information sessions, mock interviews, networking events, and other career-focused activities.

• Work with faculty and program leadership to bring employers and industry professionals into classrooms through presentations, career conversations, demonstrations, advisory activities, projects, assessments, and recruitment.

• Collect employer and supervisor feedback regarding student readiness, performance, curriculum alignment, hiring results, job quality, and service experience; communicate findings to the Director and appropriate academic personnel.

• Represent the Jets Career Achievement Center at College, employer, industry, workforce, economic-development, community, and professional events as assigned.

Career Technology, Data, Operations, and Compliance

• Administer the daily operation and data quality of approved career platforms and tools, including systems such as Handshake, PathwayU, the learning-management system, employer and customer-relationship records, résumé or portfolio tools, event systems, and first-destination surveys.

• Maintain accurate student, alumni, employer, opportunity, agreement, placement, evaluation, apprenticeship, event, and outcomes records using established naming, coding, retention, and audit procedures.

• Coordinate first-destination outreach and follow-up with completers and alumni; verify employment, continuing education, transfer, service, military, and other outcomes when possible and document sources appropriately.

• Compile routine reports and provide accurate, timely data to the Director and Institutional Research and Effectiveness regarding participation, course completion, career artifacts, coaching, work-based learning, apprenticeships, employer engagement, placement, and post-completion outcomes.

• Support data collection and documentation needed for College performance measures and applicable federal, state, accreditation, Workforce Pell, earnings, WIOA, Perkins, apprenticeship, grant, and program reporting requirements.

• Follow FERPA, College policy, data-governance standards, records-retention requirements, accessibility expectations, employment and work-based-learning requirements, grant conditions, and approved confidentiality practices.

• Maintain and improve standard operating procedures, checklists, forms, communication templates, service timelines, calendars, and audit files for assigned responsibilities.

• Coordinate outreach and promotional content with the Director and Marketing, including web information, email campaigns, digital content, classroom materials, event promotion, and student and employer communications.

• Assist with approved purchasing, invoices, event logistics, supplies, technology, contracts, and budget tracking for assigned activities.

College Collaboration and Service

• Collaborate closely with the Director, faculty, deans, navigators, Student Achievement Support, Corporate and Continuing Education, Institutional Research and Effectiveness, Financial Aid, the Registrar, Marketing, Information Technology, Human Resources, Corrections Education Program personnel, and other College units.

• Participate in orientation, recruitment, open houses, classroom visits, College functions, employer events, committees, and cross-functional improvement work as assigned.

• Responsible for understanding, supporting, and actively demonstrating the College's beliefs, values, mission, and vision and being in agreement to be evaluated by the same.

• Perform other duties of a similar nature or level as assigned.

KEY RESULTS AND PERFORMANCE MEASURES

Specific annual targets will be established by the Director through the College planning and performance-management processes. The Coordinator will be evaluated in part on reliable execution and progress in the following areas:

• Reliable implementation of assigned Career Essentials sections, activities, and student outreach, with high and improving completion of required career artifacts.

• Timely, effective career coaching and professional-development services, reflected in student participation, satisfaction, and demonstrated readiness.

• Growth in completed internships, externships, apprenticeships, job shadows, student employment, and other work-based learning, including increased access to paid experiences.

• Accurate and timely apprentice and work-based-learning progress tracking, evaluations, milestone completion, and documentation.

• Responsive employer service, quality opportunity development, successful events, repeat participation, placement or hiring activity, and positive employer feedback.

• Accurate career-platform, employer, student, agreement, event, placement, and outcomes data, including strong first-destination follow-up and knowledge-rate support.

• Consistent compliance with service standards, FERPA, College procedures, accessibility expectations, records requirements, agreements, grants, apprenticeship processes, and audit documentation.

• Effective service to transfer and workforce students across programs, locations, modalities, and stages of the student journey.

SUPERVISORY RESPONSIBILITIES:

No regular staff supervision is anticipated. The position may train, schedule, and provide day-to-day direction to student employees, interns, peer career assistants, temporary employees, employer volunteers, or other personnel as assigned.

CONTACTS AND PURPOSE OF CONTACTS:

Internal: Director of Career and Professional Achievement; Academic Affairs; deans; faculty; curriculum and program personnel; Student Achievement Support; navigators; Corporate and Continuing Education; Institutional Research and Effectiveness; Financial Aid; Registrar; Human Resources; Marketing; Information Technology; Foundation; Alumni Relations; Corrections Education Program; campus supervisors; and other College departments and locations.

External: Employers and work-site supervisors; apprenticeship sponsors; Michigan Works! agencies and workforce boards; economic-development organizations; chambers and professional associations; four-year colleges and universities; K-12 and career-technical education partners; community organizations; alumni; prospective and current students and apprentices; government agencies; and other regional partners.

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Minimum Qualifications

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Required:

• Bachelor's degree in career development, education, business, human resources, counseling, workforce development, student affairs, organizational leadership, or a related field. An equivalent combination of education and directly relevant professional experience may be considered when consistent with College policy.

• At least two years of relevant professional experience in career services, workforce development, employer engagement, recruiting, human resources, student services, work-based learning, apprenticeships, or a closely related area.

• Experience providing direct service, coaching, advising, instruction, or case coordination to students, job seekers, employees, apprentices, or other learners.

• Experience coordinating projects, events, employer relationships, placements, records, or programs that require consistent follow-through and attention to detail.

• Experience using databases, learning-management systems, career platforms, customer-relationship systems, spreadsheets, or other technology to maintain records and report activity.

• Strong written, oral, interpersonal, presentation, customer-service, organization, and problem-solving skills.

• Ability to manage multiple priorities, meet deadlines, follow established procedures, work collaboratively across departments, and exercise sound judgment with confidential information.

• Ability to serve students and partners with varied goals, ages, schedules, educational backgrounds, abilities, locations, and life circumstances.

• Ability to travel locally and work occasional evenings or weekends for classes, employer visits, events, or student needs.

Preferred:

• Experience in a community college, higher-education, workforce-development, K-12 career and technical education, or broad-access educational setting.

• Experience coordinating internships, externships, co-ops, registered apprenticeships, pre-apprenticeships, job shadows, or other work-based learning.

• Experience teaching, facilitating workshops, developing instructional materials, supporting a credit-bearing course, or using a learning-management system.

• Experience with platforms such as Handshake, PathwayU, career assessments, first-destination surveys, employer relationship systems, or labor-market information tools.

• Working knowledge of nationally recognized career-readiness competencies, first-destination standards, skills-based hiring, and contemporary career-development practice.

• Knowledge of registered apprenticeship, Workforce Pell, WIOA, Perkins, Michigan workforce initiatives, grant requirements, or postsecondary employment and earnings measures.

• A recognized career-development, coaching, workforce, human-resources, student-affairs, or project-management credential.

• Experience helping learners manage professional social media, digital identity, virtual hiring, applicant-tracking systems, and responsible use of artificial intelligence.

Knowledge Skills and Abilities

Required:

• Career exploration, coaching, résumé and portfolio development, interviewing, networking, job search, professional communication, workplace expectations, job retention, and career advancement.

• Work-based-learning quality practices, employer and supervisor communication, student readiness, learning agreements, evaluations, issue escalation, and completion documentation.

• Transfer and workforce pathways and the relationship among program choice, major selection, further education, credentials, experiential learning, and career goals.

• Labor-market, wage, benefit, demand, education, and credential information and the ability to explain it clearly to students and partners.

• Career technology, data quality, first-destination follow-up, routine reporting, confidentiality, FERPA, records management, and audit readiness.

• Contemporary hiring practices, professional social media and digital identity, applicant-tracking systems, virtual interviewing, skills-based hiring, and responsible use of artificial intelligence.

• Relationship building, project and event coordination, clear communication, responsive service, teamwork, adaptability, and continuous improvement.

Language Skills

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Must have the ability to respond to common inquiries or complaints from employees, regulatory agencies, or members of the community. The position requires the ability to effectively present information to top management, public groups, and/or boards of directors.

Mathematical Skills

Must have the ability to work with mathematical concepts such as probability and statistical inference and the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. The position requires the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Physical Demands

The position regularly performs work in office, classroom, event, virtual, and employer-site settings; operates a computer and other standard office technology; communicates in person and electronically; and moves throughout College and partner locations. The employee may occasionally move materials weighing up to 25 pounds. Local travel and occasional evening or weekend work are required. The work environment is generally moderate in noise, with occasional exposure to higher noise levels at employer or training sites. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

“This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required and shall not be construed as declaring the specific duties and responsibilities. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of diffi

Supplemental Information

Jackson College only accepts on-line applications though this system. For assistance with this, please call 517-796-8468.

Please use your legal first and last names on your application.  If you are hired, you will have the opportunity to identify and utilize your preferred name.

The Jackson College Nepotism policy prohibits hiring of a relative or someone with a familial relationship to work in the same instructional department, office or administrative unit of the College including spouse, child, stepchild, parent, stepparent or sibling of the employee or spouse, aunt, uncle, niece/nephew, grandparent, grandchild, and members of the same household including domestic partner.

It is important that your application show all the relevant education and experience you possess (even if you are repeating it from your resume or cover letter). For instance, do not say, "See Resume or C/V." Your resume, cover letter, and if a degree is required an unofficial transcript must be attached to your application.  Applications will be rejected if incomplete.

When you apply for the position, you will get to the document upload area where you will be given an opportunity to attach your documents such as your vita, transcripts, etc.. Instructions will also be found there.

The College reserves the right to request proof of degree or certification at a later date if these documents are required as part of the qualifications for the position.  

Final candidates will be subject to a criminal background as part of the employment process.

If selected you will be required to complete the US Citizenship and Immigration Services, Employment Eligibility Verification form I-9 and provide documentation verifying identity and eligibility to work in the United States. Jackson College is NOT able to support Visa applications for employment at the college.  Applicants must already be eligible to work in the United States to be considered.

Applicants with disabilities may request accommodation to complete the application and interview process.  Please notify Human Resources at least three (3) working days prior to the date of need.

A copy of Jackson College's Annual Security Report and Annual Fire Safety Report is available on the JC Campus Safety & Security website.  The security report contains crime statistics for the previous three years for all of our campus locations and the annual fire safety report, which contains statistics for any reported fires in campus housing units and fire safety systems in these buildings.  Additionally, the report contains policies, available resources and information concerning personal safety, fire safety and reporting procedures for both crimes and fires.

Applicants have rights under Federal employment laws (Download PDF reader). Jackson College is an Equal Opportunity Employer that actively supports workforce diversity. 

Jackson College provides a generous benefit package to full-time staff that includes: medical, dental, vision, employee life/AD&D, optional life for employee and family, long and short-term disability,and travel insurances; personal illness,  personal, bereavement and vacation leaves; tuition reimbursement and waivers; 16 paid holidays; and retirement plans. Details are available on the Jackson College website.

01 This position is located in Jackson, MI at our central campus. Do you live within a commutable distance, or are you willing to relocate prior to starting work?

• Yes
• No

02 Which of the following best describes your highest completed degree?

• Doctoral Degree
• Master's Degree
• Bachelor's Degree
• Associated Degree
• High School Diploma/ GED/ Certifications

03 This is an in-person position requiring regular on-campus attendance during assigned work hours. Limited remote flexibility may be available at the department’s discretion on Fridays only and is not guaranteed. Are you able to meet the on-campus requirement?

• Yes
• No

04 Which statement best describes your education and directly relevant professional experience?

• I have a bachelor's degree or higher in career development, education, business, human resources, counseling, workforce development, student affairs, organizational leadership, or a related field.
• I do not have a bachelor's degree in a related field, but I have more than 2 years directly relevant professional experience.
• I have a bachelor's degree in an unrelated field and do not have an equivalent combination of education and directly relevant professional experience.
• I do not meet either of the education/experience options above.

05 Which statement best describes your relevant professional experience in career services, workforce development, employer engagement, recruiting, human resources, student services, work-based learning, apprenticeships, or a closely related area?

• I have more than 2 years of relevant professional experience.
• I have 2 years of relevant professional experience
• I have less than 2 years of professional experience

06 Which statement best describes your professional experience providing direct service, coaching, advising, instruction, or case coordination to students, job seekers, employees, apprentices, or other learners?

• I have professional experience providing direct service, coaching, advising, instruction, or case coordination to one or more of these populations.
• I have experience supporting these populations but have not provided direct service, coaching, advising, instruction, or case coordination.
• I have no professional experience providing these types of services.

07 Which statement best describes your professional experience coordinating projects, events, employer relationships, placements, records, or programs that required consistent follow-through and attention to detail?

• I have independently coordinated projects, events, employer relationships, placements, records, or programs requiring ongoing follow-through and attention to detail.
• I have assisted with coordinating these types of activities but have not independently coordinated them.
• I do not have professional experience coordinating these types of activities.

Required Question

Employer Jackson College Address 2111 Emmons Road

Jackson, Michigan, 49201 Phone 517-787-0800
517-796-8468 Website http://www.jccmi.edu