Calendar Office Manager
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Calendar Office Manager
Department: Enrollment Management
Location: Tulsa, OK
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ABOUT ORU
Oral Roberts University is a Christian University located in Tulsa, Oklahoma.
As a globally recognized, Holy Spirit-empowered University, we develop whole
leaders for the whole world through a Unique Whole Person education. Students
come to ORU not to stay in their faith but to GROW in faith and to become
the Spirit-empowered leaders they are called to be. Faculty, staff, and
students must adhere to the Code of Honor Pledge for ORU.
POSITION OVERVIEW
The Calendar Office Manager schedules and coordinates all activities and
meetings on campus, serving as the primary point of contact for the University
Calendar Office. This role exercises independent judgment to manage facility
reservations, resolve scheduling conflicts, and ensure seamless communication
across departments. The Calendar Office Manager plays a key role in supporting
the operational effectiveness of the Welcome Center Engagement team and the
broader university.
The role requires consistency, professionalism, proactive communication, and
the ability to coordinate multiple operational workflows simultaneously.
ESSENTIAL FUNCTIONS
Calendar & Scheduling Management
Processes, inputs, and manages all calendar and scheduling information,
exercising judgment to prioritize and distribute data to appropriate
campus departments in a timely manner.
Identifies and resolves scheduling conflicts between various campus
departments, making decisions to reallocate resources or adjust timelines
without requiring direct supervisory involvement.
Assists with implementing and maintaining the university calendar on the
web, making independent updates to ensure accuracy and timeliness.
Serves as the primary liaison with the Registrars Office to coordinate
the importation of academic informationincluding class and faculty
assignmentsinto EMS, ensuring appropriate spaces are reserved for classes
each semester and independently managing revisions as needed.
Verifies and oversees event set-up across all campus facilities, making
on-site decisions to ensure all event requirements are met to standard.
Facilitates a weekly cross-departmental meeting to outline and coordinate
all upcoming campus event needs across a two-week horizon, including
scheduling, facilitation, and leadership of sessions that regularly bring
together Catering Services, AV/Technical support, building managers, and
additional stakeholders as applicable.
Attends and represents the department at campus events as assigned, acting
as an independent point of contact.
Administrative & Operations
Serves as primary point of contact for the University Calendar Office,
independently managing and responding to inquiries from students, parents,
faculty, and staff while ensuring a high level of customer service.
Generates and analyzes daily, weekly, and monthly reports for campus
departments, identifying trends and making recommendations to improve
scheduling and operational efficiency.
Independently manages administrative functions including typing, filing,
copying, and distributing requisitions across all campus departments.
Orders supplies and office items as applicable.
Utilizes software systems including EMS, Salesforce, WaitWell, Keystone,
and Banner to support services, independently determining the appropriate
system and process for each inquiry.
Trained and available to assist at the Welcome Center Front Desk as
needed.
Facilities & Work Order Coordination
Enters and manages work orders, assessing and distributing information to
the appropriate department based on the nature and priority of each
request.
Independently communicates with requestors regarding repair and project
needs, providing guidance and status updates on behalf of the department.
Conducts walk-through inspections of campus facilities, assessing
conditions and determining repair priorities for Maintenance departments.
Special Projects & Cross-Department Collaboration
Support special projects and coordination of other activities as assigned.
Collaborate with multiple departments to advance divisional goals and
ensure operational excellence.
Provide additional administrative support to the Executive Assistant as
needed.
QUALIFICATIONS AND COMPETENCIES
Knowledge & Experience
Bachelors degree preferred (or equivalent relevant experience).
Minimum 1-2 years of customer service or administrative support
experience. Previous admissions experience is a plus.
Strong working knowledge of Microsoft Office; familiarity with Banner,
Salesforce, WaitWell and Keystone are a plus.
Thorough knowledge of Oral Roberts University preferred.
Skills & Abilities
Excellent communication skills, both verbal and written.
Strong interpersonal skills with the ability to work effectively across
diverse populations.
Proven ability to multitask, prioritize, and manage time in a fast-paced
environment.
High attention to detail, strong organizational skills, and ability to
maintain confidentiality.
Ability to work both independently and collaboratively; sound judgment and
problem-solving skills.
Flexibility regarding schedule changes and shifting priorities.
ADDITIONAL INFORMATION
Physical and environmental demands will include but not be limited to the
following:
Sitting, standing, walking, bending, and lifting up to 2530 lbs.
Manual dexterity for office equipment; visual and auditory acuity
required.
Occasional exposure to noise.
Evening/weekend/holiday hours may be required for office and/or phone
coverage during ORU closures and/or special events.
Equal Employment Opportunity:
Oral Roberts University promotes equal employment opportunities for all
individuals regardless of differences in race, color, religion, sex, national
origin, age, disability, or veteran status.
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