Business Intelligence Officer

University of Exeter
May 19, 2024
Offerd Salary:£41,732
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Job details

Job reference


Date posted


Application closing date



Exeter (Hybrid)


The starting salary will be from £41,732 on Grade F, depending on qualifications and experience.


Excellent Pension scheme, Generous Annual Leave allowance

Contractual hours




Job category/type

IT and Digital


BI Officer/job description.pdf
Business Intelligence Officer

Job description

Faculty/Service: Professional services - Digital

Full time (36.5 hours per week)

Hybrid working – This is a hybrid role that offers flexible working between home and our Streatham Campus.

The Digital department are currently recruiting for a Business Intelligence Officer this role will play a key role in further developing, maintaining and expanding a University-wide business intelligence system to support strategic decision-making.

The aim of the Business Intelligence service is to specify, develop and deploy the University's approach to strategic management information (MI) and business intelligence (BI). The service is critical to helping the University achieve strategic goals via enabling evidence-based decision- making.

What you'll be doing…

  • Collaborate on BI development with colleagues, enhancing existing products and creating new reports.
  • Define and initiate new BI initiatives with input from stakeholders.
  • Work with technical teams to translate reporting requirements into data specifications.
  • Produce high-quality business/management information for decision-making.
  • Address data quality issues and adapt BI to process changes.
  • Deliver BI system training to colleagues.
  • Stay updated on industry best practices and transfer knowledge to the university.
  • Assist in maintaining reporting schedules and identifying new data sources.
  • Develop and maintain a BI/MI portal.
  • Contribute to defining team objectives and service improvements.
  • Just some of the benefits that come with this role include:

  • Incredible USS pension scheme
  • Substantial annual leave package of 41 days! (33 days + bank holidays)
  • Sector leading policies around maternity, adoption and shared parental leave(up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
  • Flexible Working opportunities
  • Benefit from fantastic discounts at local and national shops through numerous discount schemes including TOTUM cards
  • We'll take your personal and professional development very seriously and we'll empower you to keep developing your expert skills and give you access to the latest technologies and platforms
  • Discounted state-of-the-art fitness centres on all our campuses
  • Sustainable travel initiative by enjoying a 10% discount on bus passes, cycle to work scheme and taking advantage of car sharing incentives. Save money and reduce your carbon footprint.
  • Recognition and Rewards : We have multiple schemes helps us celebrate your contributions.
  • Stunning campus locations in Exeter and Cornwall
  • We're really looking for…

  • Excellent information technology skills, with knowledge of the interface between transactional systems, data repositories and reporting tools
  • First class communication, training and presentation skills
  • Experience of liaising with internal/external customers to identify BI/MI needs and translate them into technical specifications.
  • Experience of conducting detailed data analysis, creating reports and of successfully developing partnerships with customers through the delivery or their management information/business intelligence needs.
  • Excellent problem solving skills - Good ability to address data quality issues, adapt to changes, and proactively identify opportunities for improvement in the BI processes.
  • Please ensure you read the Job Description and Person Specification for full details of this role by clicking on the attachment.
  • Apply via our university portal with your CV and short a cover note telling us how great you are and how your skills line up to what we're looking for!

    Whilst this is a full time is our preference we are open to applicants looking for part time positions, if you are looking for more flexible hours please outline this in your covering letter.

    We will be shortlisting for this role from the W/C 20 th May and will endeavour to let candidates know outcomes swiftly after this. For successful candidates interviews are likely to be on the 5th June.

    More about the Digital Team!

    At the University of Exeter, we're embarking on an exciting journey of digital transformation that will reshape the way we educate, research, and collaborate. Our commitment to embracing cutting-edge digital technologies and fostering digital skills development is at the heart of our mission. We are dedicated to working with partners who share our values to enhance our education, research, and partnerships while meeting the evolving needs of our students and colleagues across our campuses.

    We work in an agile way and have organised the team into chapters (groups of people with the same skill sets) and squads (made up of people from the chapters who can work autonomously and to their own goals). We want to test and champion new working models in our squads that push the boundaries of inclusivity, location, and flexibility. Our users will be at the heart of everything we do and we'll develop new ways to deliver value, make things easier and generate new income along the way.

    Our new team of visionaries is tasked with supporting the University of Exeter 2030 strategy, focusing on:

  • Simplifying and enhancing the end-to-end digital experience, augmented with physical elements.
  • Identifying and testing new opportunities through rich data and insights.
  • Developing innovative digital products, services, and platforms.
  • Cultivating digital capability, encompassing skills, structure, working methods, technology, data, leadership, and culture.
  • Check out our Digital Strategy for more info!
  • The University of Exeter

    We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

    Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world's most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

    We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

    Our Equality, Diversity and Inclusion Commitment

    We are committed to ensuring reasonable adjustments are available for interviews and workplaces. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

    With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

    We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

    Further information

    Please contact Mariano Sanchez-Luppi, Assistant Director Business Intelligence, [email protected]

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