Building and Environmental Technician

Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; an equivalent combination of training and experience. Special certification may be required for some of these positions. Special note: this is a generalized representation of positions in this class and is not intended to identify essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all functions.

• At least six (6) months of directly related experience.
• Previous working experience at a higher learning institution.
• High School Diploma or GED.
  
  

1. Name,
2. Company Name,
3. Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
4. Email Address
5. Contact Phone Number

• Cleaning Responsibilities – Expected to perform general and detail cleaning in private and public areas to include (but not limited to) hallways, stairwells, elevators, restrooms/locker rooms, entrance areas, lobbies, gymnasiums, classrooms, lounges, auditoriums, dressing rooms, offices, suites, housekeeping areas and other areas per the assigned cleaning routine or as assigned by supervision.
• Daily Maintenance Responsibilities – Policies public areas per assigned routine or as directed. This includes restocking supplies and removing trash from restrooms, breakrooms, hallways, lounge areas and other areas as assigned. Also maintains floor areas in public spaces multiple time throughout assigned work hours.

• Strives to improve level of customer satisfaction and provides a service that meets both internal and external customers expectations on a routine basis.
• Handles routine inquiries and advises supervisor of complaints from customer.
• Whenever possible, assists supervisor with resolution of problem.
• Demonstrates professional and positive interactions with customers daily.

• Carpeted Floor Areas – Perform daily floor care tasks as assigned such as vacuuming and stain prevention. Perform periodic floor care tasks to include, but not limited extraction, bonneting and other processes deemed necessary or assigned by supervision.
• Hard Surface Floor Areas – (a) Dust mops daily and mops as scheduled to remove excess dirt and to preserve finish. Cleans baseboards regularly or as scheduled by supervisor. Use of labor saving equipment (scrubbers) is required if the equipment is available. (b) Performs periodic floor maintenance such as stripping, top scrubbing, refinishing, and other related tasks as assigned by supervision.
• Safety – Understands notifies and reports safety hazards and corrective actions that must be taken regarding the accident, as required by OSHA.
• Training – Completes professional development instruction each fiscal year as directed.
• Sustainability – Correctly utilizes recycling receptacles as instructed by OWRR to assist in UNCG’s commitment to sustainability as a core value of institutional operations.

• Moves – Coordinates with customer and communicates with supervision to ensure customer satisfaction. Utilizes departmental labor-saving equipment to ensure safe and effective transportation of university property.
• Event Coverage/Weekend Projects – Coordinates with supervisor for directions and expectations and other duties as assigned by supervision and/or event staff.
• Exterior Building Projects – Responsible for outside areas (including porches) up to 25 feet from any building entrance. This includes outdoor waste receptacles, cigarette urns, pressure washing, leaf blowing/sweeping and snow removal.
• Additional Duties – Additional duties including (but not limited to) aiding in the training of new staff members, monitoring and restocking supply closets throughout assigned facility, and additional tasks as assigned by supervision.

• Reads work schedules and diagrams of buildings to arrive at the assigned work area on a timely basis.
• Performs basic cleaning such as sweeping, mopping, scrubbing, dusting, disinfecting, vacuuming, etc., to keep working areas in a clean and orderly condition. .
• Fills dispensers, such as tissue and soap dispensers, with the proper product and amount.
• Mows and trims lawns and shrubberies to a height using hand and power trimmers, and performs other grounds keeping tasks as requested.

• Listens and responds to customer needs promptly and respectfully.

• Listens to instructions, asks necessary questions to complete tasks.

• Recognizes and follows dispenser directions to properly mix cleaning chemicals.

• Communicates with fellow workers in a clear and concise manner that allows work to be completed.