Box Office Lead Usher - Bardo Arts Center

Posting Details

Posting Information

Posting Number temp hourly957P

Quick Link for Internal Postings https: // jobs.wcu.edu/postings/24929 Classification Title Working Title Box Office Lead Usher - Bardo Arts Center Department Bardo Arts Center Salary Range $9-12/hour Posting Information

This position is on site at our Cullowhee campus. EXPECTATIONS :

Serve as a welcoming, courteous, and professional presence for visitors and customers

Be knowledgeable of all relevant policies and procedures; Ask when you don't know

Commit to the full term of the employee contract (one semester)

Follow opening and closing procedures outlined by the supervisor

Arrive to your shift on time and prepared to work

Maintain confidentiality of all matters regarding sensitive information

Cross-train with other student workers in positions throughout Bardo Arts Center and assist in fostering a well-rounded, knowledgeable, and experience informed team.

HOURS :

Maintain a flexible work schedule, as assigned, and discussed in advance, and submit bi-weekly timesheets

Attendance at all Bardo Arts Center performance hall events is required

Attendance at some Bardo Arts Center rental events, such as Bridge Church, is required

Adjustment of hours involving evening and/or weekend work is required.

For more information regarding this season's performance events please visit:

Bardo Arts Center, Calendar of Events

https: // wcu.campuslabs.com/engage/events?categories=16624 &themes=Arts

Knowledge, Skills, & Abilities Required for this Position

APPLICANT REQUIREMENTS:

Applicants must have a High school or GED diploma

Excellent interpersonal skills required for in-person and over the phone service

Ability to communicate effectively, follow written and oral instructions, and read or write information correctly

Customer service skills including the ability to read visitors, be patient and attentive to visitors needs and the ability to communicate effectively with the public; demonstrated ability to meet and greet customers of all ages and backgrounds in a non-discriminatory educational environment

Organized, with good time management and prioritization skills – able to easily handle several tasks simultaneously

Creative problem solver. Able to think independently, handle problems as they arise, and work well with minimal supervision.

Positive attitude, team player – professional, trustworthy, dependable.

Works a flexible in-person schedule with varying shifts, days, nights, and weekend work required

Must be able to attend all Bardo Arts Center performance hall events

Assist with BAC Performance Hall rentals

Must be in good physical condition, able to lift and/or move moderate to heavy materials and equipment up to 25lbs; able to sit, stand and/or walk for extended periods of time

Minimum Qualifications

Applicants must have a High school or GED diploma

Preferred Qualifications

Applicants must have a High school or GED diploma

Excellent interpersonal skills required for in-person and over the phone service

Ability to communicate effectively, follow written and oral instructions, and read or write information correctly

Customer service skills including the ability to read visitors, be patient and attentive to visitors needs and the ability to communicate effectively with the public; demonstrated ability to meet and greet customers of all ages and backgrounds in a non-discriminatory educational environment

Organized, with good time management and prioritization skills – able to easily handle several tasks simultaneously

Creative problem solver. Able to think independently, handle problems as they arise, and work well with minimal supervision.

Positive attitude, team player – professional, trustworthy, dependable.

Works a flexible in-person schedule with varying shifts, days, nights, and weekend work required

Must be able to attend all Bardo Arts Center performance hall events

Assist with BAC Performance Hall rentals

Must be in good physical condition, able to lift and/or move moderate to heavy materials and equipment up to 25lbs; able to sit, stand and/or walk for extended periods of time

Posting Text

Open Date 08/08/2023

Close Date 05/01/2024 Open Until Filled Yes Special Instructions to Applicants

Applicants must apply online.

PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.

Qualified applicants will be contacted by the department directly if selected for interview.

Please Note: Temporary employees are paid bi-weekly on an hourly basis and do not receive benefits.

Background/E-Verify

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www. dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

Credential Verification

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

AA/EOE

Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [email protected].

University Safety

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

Applicant Documents

Required Documents

Resume

Cover Letter/Letter of Application

List of references

Optional Documents

Curriculum Vitae

Student Class Schedule

Student Schedule Availability

Supplemental Questions

Required fields are indicated with an asterisk ().

Are you currently enrolled in 6 or more credit hours?

Yes

No

Are you currently enrolled as a student at WCU?

Yes

No