BFH PRAMS Phone Interviewer - Coordinator 1
Location: New Orleans, La · Type: Part time · Posted: 2026-07-22 ·
Reference: R-002081
Thank you for your interest in LSU New Orleans.
Once you start the application process, you will not be able to save your
work, so you should collect all required information before you begin. The
required information is listed below in the job posting.
You must complete all required portions of the application and attach the
required documents in order to be considered for employment.
Department
OPH-Bureau of Family Health
Job Summary
Job Description
Performs all required phone interview operations activities as outlined in
the CDC PRAMS protocol
Performs any additional activities required to successfully complete phone
operations as outlined in the CDC PRAMS protocol
Completes all required trainings as mandated by Louisiana PRAMS and the
CDC PRAMS protocol and guidance
Assures compliance in following the appropriate script to conduct
telephone interviews
Assists in the management of all batch activities in PIDS, the PRAMS
operations tracking software including survey data entry, new numbers
entry and logging of received surveys
Conducts PRAMS data collection, including conducting quality checks of
data entered and make corrections as necessary
Assists in the preparation of all out-going mail and process all incoming
mail (completed surveys and returned mail)
Meets staff data entry quotas, as well as interview call and completion
quotas
Searches for new numbers and enters numbers according to operational
schedule
Assists in the preparation and distribution of all rewards using
systematic approach and detailed logs for tracking by batch, mom, and gift
card number
Informs the Statewide Surveillance Manager of PRAMS activities on a
frequent basis through participation in weekly meetings
Participates in CDC training visits, workshops and conferences as
necessary
Works with Data Systems Manager, PRAMS team, CDC, and other PRAMS states
to develop strategies and solutions to problems and situations regarding
data collection and management
Maintains confidentiality and security of all data according to state and
federal requirements and regulations
Participates in community MCH events, such as local “Baby Showers”, to
promote PRAMS and track community outreach events throughout the year
Participates in internal staff, project, and professional development
meetings and trainings as requested or assigned.
Assists with special projects as necessary.
Supports the coordination and management of Emergency Operations during
activation and as needed between events.
Other tasks as assigned.
QUALIFICATIONS
REQUIRED:
Bachelor's degree, or Associate's degree plus 3 years of professional
experience, or 6 years of professional work experience.
Excellent analytical and critical thinking skills; effective
organizational and time management skills.
Great attention to detail and follow up.
Ability to manage projects, assignments, and competing priorities.
Proficient in the use of Zoom, Teams, and Microsoft Office, including but
not limited to Outlook, Word, and Excel.
DESIRED:
Advanced degree.
Minimum 1 year professional experience performing administrative functions
within an office environment or health care field.
Minimum 1 year professional experience conducting telephone interviews.
Minimum 1 year professional experience with data entry.
Relevant industry certifications.
SALARY: 37-47k
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
Detailed resume listing relevant qualifications and experience;
Cover Letter indicating why you are a good fit for the position and LSU
New Orleans;
Names and contact information of three references;
Applications that do not include the required uploaded documents may not be
considered.
Posting Close Date
This position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with
specific reference to each of the minimum and preferred qualifications in
their cover letter. The search committee will use this information during the
initial review of application materials.
References will be contacted at the appropriate phase of the recruitment
process.
This position may require a criminal background check to be conducted on the
candidate(s) selected for hire.
As part of the hiring process, applicants for positions at LSU New Orleans may
be required to demonstrate the ability to perform job-related tasks.
LSU New Orleans seeks to recruit a highly productive workforce and will
provide equal employment opportunities to all employees and prospective
employees. Employment decisions shall be based strictly on merit and without
regard to religious or political beliefs, sex, race, or any other non-merit
factor.
