Associate Director V - Associate Director of Operations for Undergraduate Student Success

Associate Director V - Associate Director of Operations for Undergraduate Student Success

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Posting Details

Come and join the Bearkat community!

Named after Texas' legendary hero, General Sam Houston, the university boasts a rich historical legacy that resonates with the spirit of Texas, which provides a balance between a peaceful, natural setting and proximity to urban amenities. With a student population of over 21,000, SHSU offers a vibrant and dynamic community. SHSU has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas and just an hour drive north of Houston, Huntsville provides area residents with a sense of community and belonging.

SHSU offers compelling options for individuals seeking a fulfilling and impactful career including a superior benefit package, competitive salaries and a flexible work environment fostering work/life balance. SHSU offers programs that support a healthy work-life balance, contributing to employee well-being and job satisfaction, as well as, professional development opportunities with our educational assistance and dependent assistance programs.

Posting Information This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Requisition	202600316S
Title	Associate Director V - Associate Director of Operations for Undergraduate Student Success
FLSA status	Exempt
Hiring Salary	This position is a pay grade 21. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf
Occupational Category	Professional
Department	Academic Success Center
Division	Division of Academic Affairs
Open Date	10/07/2026
Open Until Filled	Yes
Educational and Experience Requirement	Bachelor’s degree in related field. Nine years of experience in a related field. A combination of some education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose of Position	Plans, organizes, and directs the day-to-day operations of a department with the oversight of the Assistant Vice President for Undergraduate Student Success. Performs highly advanced and complex managerial work providing direction and guidance in strategic operations and planning in the Academic Success Center.
Primary Responsibilities	Directs the administrative and operational activities for the Academic Success Center on behalf of the Assistant Vice President for Undergraduate Student Success. Establishes the strategic plan and goals and objectives. Oversees and develops the student staff hiring process, including the hiring and training of hundreds of student employees, and supervises a coordinator and a specialist position. Monitors institutional and grant budgets to ensure accurate and efficient fiscal management, oversees budget change requests, manages P-Card purchases and associated expenditures, and trains directors on proper time approval procedures and budget processes. Creates electronic personnel action forms (EPAFs) and processes payroll documentation for student workers, including the College Work Study program. Oversees event planning and coordination led by the specialist position, ensures workload compliance across the office, and manages departmental supply inventory. Serves as the primary coordinator for International Faculty/Staff matters, including employment authorization documentation, international EPAFs, and international travel documentation. Works with contracted attorneys on necessary paperwork, coordinates payments and required documentation with departments, and serves as the designated signature authority for filing paperwork. Manages the full scope of administrative operations for the office of the Assistant Vice President for Undergraduate Student Success and provides administrative support to Academic Success Center Directors as needed. Exercises independent decision-making authority as delegated by the Assistant Vice President for Undergraduate Student Success. Enforces department policies and procedures. Performs other related duties as assigned.
Other Specifications	Knowledge of local, state, and federal laws. Ability to manage business functions. This position may be designated as a Campus Security Authority (CSA).
Full Time Part Time	Full Time
Position Number
Quicklink	https://shsu.peopleadmin.com/postings/48878

EEO Statement

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215. Annual Security and Fire Safety Report

Applicant Documents

Required Documents

1. Resume
2. Cover Letter
3. Letter of Recommendation 1
4. Letter of Recommendation 2
5. Letter of Recommendation 3
6. Reference Contact Information

Optional Documents

Screening Questions

Required fields are indicated with an asterisk (*).

1. * How did you learn about this position?
   • The Chronicle of Higher Education
   • TWC - Work in Texas
   • Inside Higher Ed
   • Higher Ed Jobs
   • HERC - Higher Education Recruitment Consortium
   • SHSU Website
   • SHSU Employee
   • Other
2. If your response to the question above was "SHSU Employee" please indicate employee's name and department.

   (Open Ended Question)

3. If your response to the question above was "Other" please indicate from what source.

   (Open Ended Question)