Associate Director, Student Support

The Associate Director, Student Support oversees and implements university- wide strategies aimed at enhancing student support services in the areas of diversity, disability, inclusion, and counselling. You will develop and implement innovative strategies to drive best practices in service delivery, evolving interventions and responses to ensure timely and effective support while recognising the diverse needs of our changing student cohorts.

In this role, you will provide support to the Director, Student Support and Wellbeing Services for compliance and strategic leadership, coordinating and managing critical incidents, and mitigating risks while ensuring clear and effective communication with students and staff.

For more information about this opportunity, please view the complete appointment booklet.

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.

An excellent understanding of the higher education sector, with specific expertise in student support services related to diversity, disability, inclusion, mental health, and counselling. You are skilled in handling sensitive issues with discretion and providing expert guidance on matters of student welfare and support. Demonstrated capacity to provide leadership and guidance, drive institutional change and innovation, and contribute to planning and relevant policy development. A proven track record in building relationships, consulting, and working collaboratively with a diverse range of stakeholders. Experience in planning and managing of HR and financial resources within a large organisation, ensuring a positive and constructive workplace culture.

If you would like to have a confidential discussion, please contact Shiann Fait, TA Principal Advisor via [email protected].

When you're ready to submit an application, we ask upload the following documents in order for your application to be considered:

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply.

The successful candidate may be required to complete a few pre-employment checks, including a criminal check.

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

Applications close Wednesday, 13 November at 11:00pm AEST (R-44258).