Associate Director Residential Experience (On-Campus Living) Baltimore, MD, United States Posted 4 hours ago

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Associate Director Residential Experience (On-Campus Living)

Baltimore, MD, United StatesApply NowFind out how well you match with this jobAffiliated Office AddressBaltimore, MD, United StatesRequisition ID122436Date CreatedSeptember 08, 2026Job FamilyAcademic & Student ServicesJob SubfamilyStudent SupportJob FunctionStudent ServicesExempt StatusExemptShift TypeFull TimeScheduleMon - Fri / 08:30am - 05:00pmWorksite01-MD:Homewood CampusWork ModalityOn-site: 90-100% of hours worked on-site

Sitting between department-wide strategy and day-to-day operational leadership, we are seeking an Associate Director Residential Experience who will be part of the Homewood Student Affairs Division, dedicated to enhancing the operational effectiveness of the On-Campus Living department and ensuring high-quality services for students in university housing. Reporting to the Director of Residential Experience, this role supports the academic mission of Johns Hopkins University through the creation of a student-centered, inclusive residential environment.

This position is part of the Residential Life & On-Campus Living leadership team and is responsible for oversight of departmental operations and administrative processes, recruitment and training of professional and student staff, assessment initiatives, incident response, and ongoing professional development initiatives. This role is expected to have an up-to-date understanding of all OCL processes and is a live-in position.

Specific Duties & Responsibilities

Supervision & Leadership

• Hire, train, supervise, and evaluate the performance of two Assistant Directors, and indirectly recruit and hire the team of live-in Residence Directors and roughly 77 Resident Advisors
• Lead weekly staff meetings in collaboration with the Director of Residential Experience.
• Liaise with the Director of Residential Experience to plan, execute, and support all Residential Curriculum planning.
• Oversee the departmental professional development plans for full-time staff, ensuring competency development.
• Ensure student staff eligibility for hiring for all student staff positions and provide accurate student rosters.
• Serve as a critical resource for residential students in support of our university care and conduct system.
• Provide guidance and support on all housing-related concerns and conflicts raised by residential students.
• Co-lead the department student staff advisory with the Director of Residential Experience to solicit continuous student feedback to improve housing policies and programs.
• Ensure high visibility and accessibility for residential students through office hours, residence hall visits, and campus events.

Planning & Operations

• Coordinate and support large department operations, including but not limited to move-in/move-out, implementation of room conditions reports (RCR), health & safety checks, RA evaluations & placement.
• Serve as a co-chair for the department’s transition committee to ensure a successful transition from academic year to summer conferences.
• Develop and implement a comprehensive onboarding process for full-time staff positions.
• Collaborate with On-Campus Living leadership to develop and maintain all live-on staff agreements.
• Oversee professional staff training and ensure the development and execution of a robust competency-based training program.
• Develop, plan, and execute all recruitment for student staff positions in Residential Life.
• Serve as lead for the development and implementation of all standard operating procedures within Residential Life.
• Serve as a secondary on-call administrator in a scheduled rotation during the year and during university break periods.
• Develop and sustain strong and effective collaborative partnerships and relationships with key constituencies across campus.

Assessment & Strategic Planning

• Develop and implement an On-Campus Living assessment plan grounded in student development theory.
• Analyze data to inform continuous improvement for Residential Life and develop an annual report of findings.
• Create and implement a holistic assessment and evaluation plan for the Residential Curriculum.
• Collaborate with the Director of Residential Experience to ensure alignment with staff goal setting, performance, and evaluation of full-time staff.
• Develop, implement, and revise the evaluation process for all student staff.
• Collaborate with On-Campus Living leadership to develop and implement a successful onboarding process for all Residence Life professional team members, including but not limited to: technology needs, Jcard/Access, housing (if applicable), onboarding schedule, and working with key stakeholders to ensure new employees are properly trained.
• Coordinate and implement exit processes for student staff and professional staff to best support departmental needs.
• Serve as lead for monitoring goal achievement and provide end-of-year report details for the department.
• Serve as a representative on divisional and/or university committees as assigned by the Director.
• Support university and strategic goal initiatives and ensure visibility and accessibility.

Budget & Financial Oversight

• Ensure proper training for all budgetary guidelines and compliance under the guidance of the department’s Sr. Financial Analyst.
• Develop spending allotments for all residential communities to ensure intentionality and continuous spending within residential areas.
• Approve Residential Life departmental expenditure and ensure proper purchasing card reconciliation.
• Keep an active and accurate spreadsheet for Residential Life expenses for budget forecasting/projections.
• Activate approved meal plan allocations for RAs and OCL team each semester and summer, track usage, and ensure proper billing is verified.
• Set up, monitor, and address any compliance issues with procurement spending.
• Participate in monthly financial meetings to ensure proper spending and address any issues with student stipends.

Special Knowledge, Skills, or Abilities

• Successful candidates will bring the following experiences and demonstrate these characteristics.
• A high degree of enthusiasm, energy, and creativity for residential life and student affairs. Demonstrated success in a complex, multi-layered and data-driven organization.
• Demonstrated capacity to work effectively with persons from diverse backgrounds (e.g., class, race, nationality, sexual orientation, religious affiliation, etc.) and to lead and foster sensitivity to diversity and an inclusive campus and community culture.
• Self-directed, able to establish timelines and complete assigned tasks with minimal supervision. Excellent written and oral communication skills.
• Demonstrated commitment and ability to practice open and effective communications with students, faculty, and staff to build and maintain collaborative relationships.
• Demonstrated ability to manage a complex workload, prioritize tasks, and use good judgment in providing services based on goals. Experience advising students and creating a developmental experience with continuous leadership training and positive learning experiences. Supervisory experience – having supervised full-time professional staff
• Demonstrated use of MS Office

NOTE: This is a live-on position. Weekend and evening hours are required. This position will be required to be on-call on a rotating schedule and is considered essential personnel asked to assist with any university emergencies that affect the student population.

Minimum Qualifications

• Master's Degree.
• Five years of related experience, preferably in residential life or higher ed.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

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Classified Title: Associate Director Residential Life 
Job Posting Title (Working Title): Associate Director Residential Experience (On-Campus Living)   
Role/Level/Range: ACRP/04/MD  
Starting Salary Range: $57,195 - $100,040 Annually ($78,620 targeted; Commensurate w/exp.) 
Employee group: Full Time 
Schedule: Mon - Fri / 08:30am - 05:00pm 
FLSA Status: Exempt 
Location: Homewood Campus  
Department name: Residential Life Operations  
Personnel area: University Student Services 

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Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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