Associate Business Systems Consultant
Reference: 11061
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Job Summary
Reporting to the Facilities Information Systems Manager, the Associate
Business Systems Consultant will be part of a small team responsible for the
following:
Design, implement, enhance and maintain solutions for Facilities business
applications (IWMS AiM, ArcGIS, Power BI models, and other applications.
Utilize best business practices, perform tasks such as gathering
requirements, identifying/evaluating software and solutions that meet the
needs of Facilities and the Campus community.
Coordinate, analyze, and develop systems and/or processes, which are cost
effective and meet user requirements.
Troubleshooting issues within Facilities business applications and working
with the Support teams to resolve issues.
Working with key technology partners, develop and sustain Caltech's
digital twin model and associated management tools, SkySpark, etc.
Essential Job Duties
Provides a full range of Information Systems Services including
implementation of new applications/modules, Power BI/SQL programming, user
support, data management, and training.
Participates in the entire lifecycle of a system which includes but is not
limited to gathering requirements, analyzing, planning, design,
configuration, testing, deployment, roll out and maintenance.
Works with the customer to facilitate negotiating, and capture
requirements for enterprise and/or standalone applications.
Creates and modifies software training documentation and works with users
to understand Facilities software systems.
Independently perform data validation and module testing.
Provides consultation to system users on technical and/or functional
issues.
Analysis of situations or data requires identification, review and
interpretation of policies, procedures and practices.
Troubleshoots and resolves customer inquiries effectively.
Exercises judgment and discretion in applying applicable policies and
procedures to situations and significant problems.
Basic Qualifications
Bachelor's degree or equivalent experience with at least four years of
related experience
Proficient with Microsoft Office Suite of applications.
Working knowledge of Power BI, SQL, DAX, R, and Power Query (M) with
experience developing reports, dashboards, data models, and business
intelligence solutions.
Experience developing Power BI dashboards and data models to support
business reporting and operational decision-making.
Experience in creating and maintaining business process documentation,
training materials, and reporting solutions to support system users and
continuous improvement initiatives.
Must have implementation experience.
Demonstrated problem-solving skills, and supportive and team-oriented.
Effective verbal and written communication skills.
Collaborative work style and ability to adapt to changes in priorities,
assignments, and more.
Proven ability to adapt vendor-provided documentation and train customers
in the use of software
Ability to take personal initiative and leverage problem-solving skills to
figure out how business software functions and how it interfaces with
other applications.
Must be able to support the evaluation, implementation, testing, and
adoption of business applications and AI-enabled solutions to improve
operational efficiency, data accessibility, and decision-making.
Demonstrated ability to utilize AI and automation to reduce manual
processes, improve data quality, and enhance decision support
capabilities.
Experience assisting with system configuration, user acceptance testing
(UAT), data validation, troubleshooting, and end-user training to
support successful application deployments.
Preferred Qualifications
Master's degree in Business Analytics.
Experience in higher education.
Experience supporting initiatives for a large, complex facility.
Experience conducting software quality assurance testing.
Required Documents
Resume.
Hiring Range
$49.00 - $57.75 Per Hour
The salary of the finalist(s) selected for this role will be set based on a
variety of factors, including but not limited to, internal equity, experience,
education, specialty and training.
As one of the largest employers in Pasadena, CA, Caltech is committed to
providing comprehensive benefits to eligible employees and their eligible
dependents. Our benefits package includes competitive compensation, health,
dental, and vision insurance, retirement savings plans, generous paid time off
(vacation, holidays, sick time, parental leave, bereavement, etc.), tuition
reimbursement, and more. Non-benefit eligible employees will have access to
some benefits such as onsite counseling and sick time. Learn more about our
benefits and staff perks.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to age, race, color, religion,
sex, sexual orientation, gender identity, or national origin, disability
status, protected veteran status, or any other characteristic protected by
law.
Caltech is a VEVRAA Federal Contractor.
To read more Equal Employment Opportunity (EEO) go to
eeocselfprintposter.pdf.
Disability Accommodations
Caltech complies with the Fair Employment and Housing Act (FEHA) and the
Americans with Disabilities Act (ADA). We consider reasonable accommodation
measures that may be necessary for eligible applicants and employees to
perform the essential functions of a position.
If you would like to request an accommodation to complete this application,
interview, or otherwise participate in the employee selection process, please
contact Caltech Recruiting at [email protected].
Additionally, if you do not meet the basic qualifications of a role but
believe you can perform the essential functions of the job with reasonable
accommodation, please reach out to Caltech Recruiting at
[email protected].
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