Position Information
Position Information
Job Posting Number S01144
Position Title Assistant Retail Store Manager
Department Cardinal Technologies-1190
Job Category Staff Posting
Position Type Full-Time
Work Location On Campus
Pay Type Hourly
Salary Range
$18.21 – $20.92/hr.
Compensation Practices
Experience is taken into consideration in the determination of salary offers.
For more information visit https: // www. wesleyan.edu/hr/handbook/compensation-
practices/index.html
Position Details
Reporting to the Associate Director of Retail Services, the Assistant Retail
Store Manager will provide customer service to faculty, staff, students, and
community customers. The Assistant Retail Store Manager will also manage
inventory at the Wesleyan RJ Julia Campus Store in conjunction with the
Wesleyan RJ Julia Bookstore. This position will act as the backup to the
Associate Director of Retail Services in their absence.
Responsibilities include
Maintain a comprehensive knowledge and expertise in all electronic
products sold throughout the store.
Maintain the store in good standing with Apple Authorized Campus Store
requirements such as signage, merchandising, pricing, website, in-store
demo management and weekly Apple reporting.
Maintain store inventory, which includes restocking daily, entering items
into inventory, creating purchase orders, and fulfilling receiving and
invoicing with the RJ Julia Bookstore Bookkeeper.
Sell merchandise using the point-of-sale system.
Collaborate with the RJ Julia Bookstore to maintain stock levels,
transferring merchandise to and from the bookstore to keep both stores
evenly stocked.
Manage special orders for customers, which includes processing the order,
and once received, contacting the customer for pick up.
Fulfill and process online web orders, which includes picking items,
making substitution suggestions, and contacting customers when orders are
ready for pick up or with issues.
Organize and keep track of back ordered products.
Train and manage student staff on point-of-sale, merchandising and
customer services.
Provide student coverage as needed, especially when students are off
campus (Summer, Winter and Drop/Add periods).
Provide consultative solutions for faculty, staff, students and community
customers.
Regularly tour the sales floor, and assist customers, which may include
demonstrating product features and identifying and recommending solutions.
Answer the phone, store emails and respond to bookstore questions about
technology.
Research market trends in technology to ensure competitiveness and provide
recommendations for change in product, marketing strategies or general
store look/layout.
Attend merchandising and retail webinars or in-person conferences to stay
up to date on trends and ideas.
Create digital content when needed using Adobe and/or Canva.
Assist in event planning, advertising, and execution.
Other duties as assigned.
This is an on-campus position.
Minimum Qualifications
Associate's Degree and 3 years experience in a retail environment or
related industry experience or an equivalent combination of education,
training and experience.
Exceptional customer service skills.
Effective communication skills.
Demonstrated problem-solving skills.
Prior experience working with technology, and using a point-of sales
system to manage inventory and process sales transactions.
Prior experience managing and training staff.
Demonstrated commitment to learning about technology and new products
including research and product
Demonstrated commitment to work within a diverse environment and interact
openly with individuals of different backgrounds.
Demonstrated knowledge of Adobe, Canva and social media platforms.
Ability to work evenings and weekends as needed.
Preferred Qualifications
Bachelor's Degree.
Prior experience with higher-ed operations.
Experience with Adobe Creative Suite.
Prior technology retail experience.
Prior experience managing and training student staff.
Special Instructions to Applicants
Applications will be reviewed on a rolling basis.
Additional Information
All offers to external applicants are contingent on the candidate's completion
of a pre-employment background check screening and pre-employment physical
to the satisfaction of Wesleyan University.
Wesleyan University requires proof of COVID -19 vaccination and
booster (if eligible under CDC guidelines) or an approved exemption
prior to first day of employment.
Benefits
Wesleyan offers a broad range of employee benefits and development
opportunities, including comprehensive group insurance plans, wellness
programs and incentives, generous paid time off and retirement plans. We also
offer flexible work schedules, employee and dependent tuition programs, as
well as access to Wesleyan's BLS & GLS programs for those who qualify
(tuition is waived for up to 2 courses a term; some fees and taxes may
apply).
Detailed information on the benefits of working at Wesleyan is located at:
https: // wesleyan.edu/hr/careers/prospective-resources.html.
Quick Link https: // careers.wesleyan.edu/postings/9455
Supplemental Questions
Required fields are indicated with an asterisk ().
Please tell us how you specifically heard about this position? ( e.g CareerBuilder, LinkedIn, Higher Ed, InsideHigher Ed, CT.Jobs etc.)
(Open Ended Question)
Optional & Required Documents
Required Documents
Cover Letter
Resume
Optional Documents
