Assistant, Program, Industry & Trades Training, Part-time, Temporary
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Posting Details
Position Information
Job Title Assistant, Program, Industry & Trades Training, Part-time, Temporary
Full Time/Part Time Part-time
Job Description At Guilford Technical Community College (GTCC), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative individuals to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC, you'll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.
The Program Assistant provides administrative and clerical support for the
Industry and Trades Training department, including customized training, open
enrollment, and self-supporting courses. Primary administrative
responsibilities include serving as a point-of-contact for training clients,
and providing follow-up and communication with client companies, students,
adjunct instructors, and the general public. This person will work with other
Industry & Trades Training staff to assess company and community training
needs and to coordinate scheduling of adjunct instructors. Additional
responsibilities include compiling course materials, delivering and retrieving
course packets both on and off campus, and assisting with documentation
related to payroll, hiring contracts, auditing, and reporting. This position
provides general clerical support and reports to the Director of Industry &
Trades Training.
Duties/Functions
Provide customer service and training support for Industry and Trades
Training programs to include email, phone, and in person inquiries from
the public, registration processes, class paperwork, and interactions with
instructors.
Assist with follow-up and response to client requests for training.
Provide support to departmental activities including relationship building
with local businesses, developing sales leads, identifying training
opportunities, and assisting with budget planning and analysis.
Assist in determining training needs and the development of training
plans.
Support marketing efforts by assisting with flyer distribution, website
updates, and outreach activities.
Provide information to students, faculty, and community partners regarding
course offerings and registration procedures.
Provide general clerical duties such as data processing, filing, copying.
Prepare and deliver course packets, contracts, and other documents as
requested.
Assist with completing monthly payroll, and preparing files for auditing.
Maintain confidentiality and professional demeanor in all communications
with clients, students, faculty, and staff.
Employ excellent communication and customer service skills.
Demonstrate and model the College's employability skills: adaptability,
communication, information processing, problem solving, responsibility and
teamwork.
Difficult Challenges
Accommodating a high volume of calls and inquiries.
Meeting sudden, unexpected deadlines
Providing detailed documentation needed for state reporting and
implementation
Coordinating and communicating with a large number of students, faculty,
staff and administrators
Dealing with frequent interruptions.
Contacts
Industry and Trades Training staff and instructors-daily
WCE Executive Administrative Assistant-weekly
Local business community and workforce partners- weekly
Internal GTCC departments to include finance, purchasing and Human
Resources, ITS, weekly
Education Required Associate's Degree in Business Administration, Office Management or related field from an institutionally accredited college/university.
Education Preferred Bachelor's Degree in Business Administration, Office Management or related field from an institutionally accredited college/university.
Experience Required
Two years of related administrative experience.
Thorough knowledge of office practices, procedures and equipment to
include basic accounting practices to track budget and expenditures.
Proficiency in Microsoft Office products and experience using word
processing, developing spreadsheets, developing presentations, and using
database software applications.
Experience coordinating a complex process that involves tracking,
scheduling, and policy application.
Experience in client management skills.
Experience Preferred
Greater than two years of related administrative experience and a proven
record of progressively responsible experience in administrative functions
as described above.
Experience in a business training environment.
Experience working in an academic setting.
KSA Required
Knowledge of privacy regulations
Skill in utilizing general office equipment and Microsoft Office products.
Ability to effectively manage varied responsibilities and adhere to
deadlines
Ability to multi-task and maintain attention to detail.
Ability to work with diverse client populations.
KSA Preferred
Department/Job Specific Requirements
Business dress
Perform all other duties as assigned by supervisor
Travel to other campuses and off-campus class sites and locations,
Work flexible schedule as required.
The following (compliance) training is required and must be completed within
the first 30 days of hire with annual refresher training thereafter:
Ethics
Safety/Shooter on Campus
Personal Information Protection Training (PIP)
Anti-Discrimination/Harassment& Title IX
Other training may be required as determined applicable.
Physical Demands Physical Activity : Primarily sitting
Environmental Hazard(s) : <15%
Lifting : <=20lbs.
Posting Type Part-Time Staff
Posting Detail Information
Posting Number 2025-047-TEMP-P
Open Date 10/17/2025
Close Date
Open Until Filled Yes
Special Instructions to Applicants
Supplemental Questions
Required fields are indicated with an asterisk ().
Documents Needed To Apply
Required Documents
Resume
Cover Letter
Optional Documents
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