Assistant/Associate Director of Admission – Recruitment and Communication

Employment Opportunities

Assistant/Associate Director of Admission – Recruitment and Communication

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Please see Special Instructions for more details.

Applications must be submitted electronically at http://employment.truman.edu/. For assistance with submitting an application, please contact Human Resources at 660-785-4031 or [email protected]. Final candidates will be expected to undergo and successfully pass a background check.

Review of applications will begin October 30, 2026 and continue until the position is filled.

Posting Details

Position Information

Position Title	Assistant/Associate Director of Admission – Recruitment and Communication
Job Responsibilities	Reporting to the Director of Admission, the Assistant/Associate Director of Admission – Recruitment & Communications develops and implements strategic recruitment plans, supervises admission counselors, including traveling and regional staff, and manages recruitment territories in support of the University’s undergraduate enrollment goals. The position also provides leadership and coordination for recruitment communications, publications, and related operational initiatives within the Office of Admission. Working collaboratively with Marketing & Publications, Admissions Technology, Processing, and other campus partners, the Assistant/Associate Director helps ensure recruitment communications and materials are accurate, timely, coordinated with the admission cycle, and aligned with University branding, messaging, and enrollment priorities. This full-time, on-campus position serves as a member of the Admission Leadership Team and plays a critical role in coordinating recruitment strategy, counselor activity, communications, and outreach throughout the student recruitment cycle. Recruitment Leadership and Territory Management Lead and supervise the recruitment team, including on-site admission counselors and regional counselors. Design and implement annual undergraduate recruitment strategies in collaboration with the Director of Admission. Establish and monitor territory-specific goals for inquiries, applications, acceptances, deposits, and enrollments. Manage recruitment territories and evaluate territory performance using recruitment and enrollment data. Coordinate counselor travel schedules, high school visits, college fairs, territory-based events, and other off-campus recruitment activities in coordination with counselors and the engagement coordinator. Monitor counselor activity and recruitment outcomes to ensure institutional and territory-specific goals are being addressed. Identify opportunities to improve recruitment effectiveness based on enrollment trends, territory performance, prospective student behavior, and changing market conditions. Provide coaching, training, guidance, and professional development for recruitment staff. Ensure counselors have appropriate recruitment materials, messaging, resources, and information necessary to effectively represent the University. Assist with campus visit programs, recruitment events, yield initiatives, and other enrollment activities as needed. Recruitment Communications and Publications Serve as the Office of Admission liaison with Marketing & Publications for undergraduate recruitment communications and materials. Coordinate the review and development of core recruitment publications and communications to ensure accuracy, timeliness, and alignment with enrollment priorities. Maintain communication and production timelines tied to major recruitment activities, events, and enrollment milestones. Collaborate with Admissions Technology and Processing teams to support CRM communication campaigns and appropriate audience segmentation. Assist with admission website updates and other priority recruitment communication projects. Review communication workflows and recommend improvements that support recruitment staff and the prospective student experience. Recruitment Materials and Operational Coordination Coordinate inventory, ordering, fulfillment, and distribution of recruitment publications, promotional materials, counselor travel materials, and recruitment supplies. Forecast recruitment material and supply needs for travel seasons, college fairs, recruitment events, and other peak recruitment periods. Coordinate large-scale recruitment mailings and publication fulfillment in collaboration with appropriate campus partners. Maintain appropriate documentation, timelines, and procedures associated with recruitment communications, publications, and related projects. Coordinate recruitment-related projects involving multiple offices and campus partners as appropriate. Collaboration and Leadership Serve as a member of the Admission Leadership Team and participate in departmental planning, strategy, and decision-making. Collaborate closely with Marketing & Publications, Admissions Technology, Processing, campus visit staff, academic departments, and other University offices in support of recruitment initiatives. Build collaborative relationships with campus departments to strengthen student recruitment and enrollment initiatives. Support the implementation of new technologies, platforms, and processes designed to enhance recruitment outreach and communication. Serve on University and departmental committees related to recruitment and enrollment. Assist with the development and implementation of staff training related to recruitment communications, publications, territory management, recruitment practices, and related processes. Help create a collaborative, supportive, professional, and effective work environment within the Office of Admission. Assessment and Continuous Improvement Use recruitment and enrollment data to evaluate territory performance, counselor activity, recruitment strategies, communication effectiveness, and enrollment outcomes. Regularly review progress toward territory-specific and institutional recruitment goals. Identify recruitment markets, populations, and activities that present opportunities for increased inquiry, application, admission, and enrollment. Monitor communication workflows and recruitment processes and recommend improvements that enhance efficiency and the prospective student experience. Maintain knowledge of emerging recruitment technologies, CRM practices, enrollment marketing, communication strategies, and student recruitment trends. Use assessment findings to inform future recruitment planning, counselor deployment, travel strategies, communications, and resource allocation. Professional Development and General Responsibilities Engage in professional development activities and maintain knowledge of recruitment, enrollment marketing, and higher education communication trends and best practices. Represent Truman State University professionally at recruitment programs, conferences, school visits, college fairs, and other events as needed. Assist with general Office of Admission operations, campus visits, recruitment activities, special enrollment initiatives, projects, and other duties as assigned in support of University enrollment goals. Truman offers an attractive benefits package including paid sick and vacation time; paid holidays; medical, dental, vision, life and disability insurance; and retirement plan. Paid parental leave and tuition discount are available for eligible employees after one year. For more information, visit https://hr.truman.edu/benefits/.
Required Qualifications	Bachelor’s degree. Two or more years of experience in higher education, admission, recruitment, enrollment management, sales, communications, marketing, or a related field. Experience supervising admission counselors, recruitment staff, or a comparable professional team. Strong written, verbal, public speaking, and presentation skills. Strong organizational and project-management skills, with the ability to manage multiple priorities and deadlines simultaneously. Demonstrated ability to coordinate projects and work collaboratively with multiple offices and stakeholders. Strong attention to detail and demonstrated commitment to accuracy. Commitment to providing a high level of service to prospective students, families, campus partners, and other constituencies. Proven ability to use data to inform recruitment decisions and evaluate results. Ability to work independently as well as collaboratively within a team environment. Willingness to travel as needed and work occasional evenings and weekends. Valid driver’s license.
Preferred Qualifications	Experience with Technolutions Slate or another customer relationship management (CRM) system. Experience coordinating recruitment plans or managing recruitment territories. Experience coordinating recruitment communications, publications, marketing projects, or communication campaigns. Experience using recruitment or enrollment data to establish goals and evaluate performance. Familiarity with print production processes, communication workflows, branding standards, and project-management practices. Experience collaborating with marketing, communications, technology, or creative teams. Experience working within higher education enrollment management.

Posting Detail Information

Posting Number	S342P
Open Date	10/13/2026
Close Date
Open Until Filled	Yes
Special Instructions to Applicants	Applications must be submitted electronically at http://employment.truman.edu/. For assistance with submitting an application, please contact Human Resources at 660-785-4031 or [email protected]. Final candidates will be expected to undergo and successfully pass a background check. Review of applications will begin October 30, 2026 and continue until the position is filled.
Salary	Salary up to $65,000, commensurate with qualifications and experience.
Non Discrimination Statement	Truman State University is an equal opportunity employer. We do not discriminate in hiring, promotion, or any other employment practices on the basis of race, color, religion, national origin, ancestry, sex (including pregnancy), age, disability, protected veteran status, or any other characteristic protected by federal or Missouri law. We are committed to fair and equal treatment in all aspects of employment. Inquiries about these policies may be directed to the Institutional Compliance Officer, 660-785-4354, and [email protected]. Truman is committed to providing reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate form or to request an accommodation, please contact Human Resources, McClain Hall 101, 100 E. Normal, Kirksville, MO 63501, 660-785-4031 or[email protected].

Supplemental Questions

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Documents Needed To Apply

Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Undergraduate Transcripts
2. Additional Undergraduate Transcripts
3. Other Documents