Assignments Coordinator

Job Title

Assignments Coordinator

Requisition #

997905.1

Job Type

Permanent (for any group)

Union or Employee Group

MRSA

Classification

SAD05 Administrative Services V

Position End Date (if applicable)

Location:

MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)

Posting

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than 15,000 credit students choose from 13 bachelor degrees and 36 majors.

Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut'ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is "Mohkinstsis," which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.

Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

About Residence Services

Mount Royal University's Residence Services is committed to providing a safe, secure and supportive living learning community. We strive to be inclusive, responsive and respectful of the individual. The environment is designed to enhance and develop both the personal growth and academic success of the student and their role as a responsible community member.

About the Role

The Assignments Coordinator reports directly to the Manager of Residence Services and is responsible for the overall management of the housing inventory, and room assignments and supporting the front desk as needed. Customer and client relations are paramount for departmental success and the Coordinator will meet/communicate with potential guests and conference organizers on a regular basis, developing and utilizing space usage strategies to maximize both occupancy rates and residence rental revenue. This position must work closely with the Residence Life Management Team to coordinate special interest assignments and will also provide support to the Residence Manager on an as needed basis.

Responsibilities

Admissions and Assignments

Oversee all residence applications, ensuring they are properly entered in StarRez, prepare, send, and track appropriate mailings to complete the process

Record and track payment of security deposit through daily reports from Banner

Support the coordination of move-in/move-out of students each year

Develop, coordinate, and oversee check-in/check-out procedures for casual accommodation

Assign residents to rooms based on housing strategy, unit preferences and roommate preferences

Coordinate all room change requests and process cancellations prior to move in, including managing security deposits, cancellation charges, and credits to student accounts

Administer charges to individual residents placed after the bulk upload of charges

Generate reports from StarRez as required

Liaise with the Manager, Residence Services and Finance Coordinator on specifically assigned projects for resident applications

Front Office Operations & Customer Service

Meet with students and parents in relation to assignments, as requested

Communicate with students on a timely basis regarding check-in/out procedures

Liaise with the Finance Coordinator (system administrator) for student account and software/systems needs

Support in the development of marketing materials as required including preparation of print materials and packages

Planning, Teamwork & Support

Work with the senior department team to find solutions to issues and develop business philosophies, strategies, policies and procedures that support the rest of the institution and academic plan

Attend regular meetings and work with various campus partners/committees on various projects and initiatives

Oversee design and implementation of housing assignment strategy

Provide back up to other positions such as deposit reconciliations for Finance Coordinator, and front desk services

Oversee office filing system, order and monitor use of supplies, equipment, printing services and arrange for the maintenance of office equipment as required

Assist the Manager, Housing Coordinator and Finance Coordinator with the management of department records, scheduling and preparing reports, and organizing all start up requirements for new Residence staff

Qualifications

Three or four year Bachelor degree or equivalent

6 - 12 months of related experience including:

Public relations, customer service and office administration experience or training

Extensive customer interactions, negotiating and cash handling skills

Experience in a campus residential environment is an asset

Understanding of institutional summer/casual accommodation operations

Strong communication, interpersonal, organizational and research skills

Strong knowledge of StarRez, MS Office software and background in word processing, spreadsheet use, and basic computer skills

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.

At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and free membership in our fully equipped recreation centre.

Our campus offers the convenience of a medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.

Salary: $45,992 - $58,244 per annum ( Subject to retroactive increase based on Gain Sharing Conditions as per the Government of Alberta)

Closing Date: February 16, 2024

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: Last Name, Requisition Number, Document Title.pdf (ex. Smith, 999999, CV.pdf).

All qualified candidates are encouraged to apply; however, Canadian citizens, permanent residents and others currently eligible to work in Canada will be given priority.

Recent Mount Royal graduates who are foreign nationals may be eligible to work on campus. Please refer to the Citizenship and Immigration Canada website under Post-Graduation Employment athttps:// www. cic.gc.ca/english/study/index.asp.

If you require an accommodation in order to participate in the recruitment process, please notify [email protected] and we will work together on the accommodation request.

We thank all applicants for their interest. Only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Mount Royal University hires on the basis of merit and is strongly committed to fostering diversity as a source of excellence, intellectual and cultural enrichment, and social strength. We welcome applications from those who would contribute to the further diversification of our staff, faculty and their scholarship including but not limited to Indigenous Peoples, women, persons with disabilities and persons of any sexual or gender identity, ethnic, national or socio-economic background, religion or age.