Assessment Project & Continuous Improvement Manager

University of Oxford
February 16, 2024
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Offerd Salary:Negotiation
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Assessment Project & Continuous Improvement Manager

Academic Administration Division, Student Registry, Examination Schools

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

Student Registry is seeking to recruit an Assessment Projects & Continuous Improvements Manager to support the range of assessment related IT and policy projects which are planned for the coming years. The Student Assessments section is comprised of three teams: Examinations Operations, Coursework Submissions and Research Degrees, and Assessment Projects and Continuous Improvement, which between them provide a wide range of examination-related services to the collegiate University.

The successful candidate will act as a liaison point for these projects, and will identify scope for process improvements within the team. The role is varied, and involves working with colleagues from right across the university.

What We Offer

As an employer, we genuinely care about our employees' wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme

• 38 days annual leave

• A comprehensive range of childcare services

• Family leave schemes

• Cycle loan scheme

• Discounted bus travel and Season Ticket travel loans

• Membership to a variety of social and sports clubs

This role also offers the opportunity for hybrid working.

About the Role

The role of Assessment Projects & Continuos Improvements Manager requires someone who embraces change, is happy to initiate and lead on improvements of systems and processes, can take on line management of other members of staff during peak periods, and who enjoys a steep learning curve. The work will be challenging and, at times, very fast paced. However, the role presents an ideal opportunity for developing a career in University administration, and gaining a deeper understanding of discrete areas of the examinations and assessments arena.

The team covers several operational areas: examination timetabling, invigilation management, student supports, exam paper management, and assessment policy and process review. The Assessment Supervisor will lead on one of these areas, but should expect to covers other areas within the team at peak periods.

About You

We seek an individual who is committed to understanding and reviewing processes, to thinking through and identifying solutions to complex problems in a thorough manner. You will have the ability to identify and implement improvements to ensure delivery of an effective service. You should have excellent written and verbal communication skills, with a proven ability to multitask as well as manage and prioritise workloads for yourself and for others. You must be able to communicate well with stakeholders at different levels of the institution. A successful candidate will be happy to work as part of a team or independently, and will have experience of line management.

You will have demonstrable experience working in a student focused/customer service environment, with strong IT skills. Experience of Microsoft SharePoint, Student Systems (eVision/SITS), and knowledge of Higher Education would be an advantage.

Application Process

You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application.

The closing date for applications is 12 noon on 16 February 2024.

Interviews will take place early March 2024 and will be held face to face.

Contact Person : Max Evans Vacancy ID : 170552 Contact Phone : Closing Date & Time : 16-Feb-2024 12:00 Pay Scale : STANDARD GRADE 7 Contact Email : [email protected] Salary (£) : 36024 - 44263

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