Application Support & Training - Coordinator 2
Location: Baton Rouge, La · Type: Full time · Posted: 2026-09-09 ·
Reference: R-002158
Thank you for your interest in LSU New Orleans.
Once you start the application process, you will not be able to save your
work, so you should collect all required information before you begin. The
required information is listed below in the job posting.
You must complete all required portions of the application and attach the
required documents in order to be considered for employment.
Department
Application Support and Training Operations
Job Summary
Job Description
Provide technical support by diagnosing technical problems and identifying
appropriate solutions through research.
Develop and maintain internal department documentation.
Develop, produce, distribute, and update training materials in the form of
guides, videos, PowerPoint presentations, etc. to LDH and UNO contract
employees.
Plan, coordinate, schedule and present training classes in person and via
online meetings; may include travel to locations within Louisiana.
Assist in course development of special topics as defined by state
officials.
Manage the Learning Management System content, serving all of LDH.
Evaluate training programs and assesses technical training needs for LDH
and contract employees by survey, interview and participant evaluation;
Provides follow up support and further training.
Adhere to and communicates policies, rules, and regulations relating to
technology use.
Assist in setup and support at various workshops and conferences.
Prepare required administrative forms associated with travel and material
requisition for trainings.
Research educational resources for internal use.
Audit and update LMS user account information and runs ad-hoc reports as
needed for LDH management.
Take lead role with pressing unit matters and work with unit supervisor to
address properly.
Take lead role in training new unit employees.
Work with unit supervisor to develop and implement plans for new process
implementation.
Other tasks as directed.
QUALIFICATIONS
REQUIRED:
Bachelor's Degree, or Associates degree with 3 years of professional
experience, or 6 years of professional experience in lieu of degree
Minimum 1 year of professional experience with technical training or
content development.
Minimum 1 year of professional experience with public speaking or
presentations.
Excellent analytical skills, effective organizational and time management
skills.
Great attention to detail and follow up, and verbal/written communications
skills.
DESIRED:
Advanced degree.
Minimum 2 years of professional experience with technical training or
content development.
Minimum 2 years of professional experience with public speaking or
presentations.
Minimum 2 years of professional experience with LDH information systems or
programs utilized by the department.
MOUS, ACE, MCT or other relevant industry certifications.
SALARY: 55-65k
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
Detailed resume listing relevant qualifications and experience;
Cover Letter indicating why you are a good fit for the position and LSU
New Orleans;
Names and contact information of three references;
Applications that do not include the required uploaded documents may not be
considered.
Posting Close Date
This position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with
specific reference to each of the minimum and preferred qualifications in
their cover letter. The search committee will use this information during the
initial review of application materials.
References will be contacted at the appropriate phase of the recruitment
process.
This position may require a criminal background check to be conducted on the
candidate(s) selected for hire.
As part of the hiring process, applicants for positions at LSU New Orleans may
be required to demonstrate the ability to perform job-related tasks.
LSU New Orleans seeks to recruit a highly productive workforce and will
provide equal employment opportunities to all employees and prospective
employees. Employment decisions shall be based strictly on merit and without
regard to religious or political beliefs, sex, race, or any other non-merit
factor.
