About the position
As Australia's first private University, Bond University based at Robina, Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.
- Build your technical expertise and be the go-to expert for the student portal at Bond
- Be a part of a community that values creativity, innovation, and critical thinking
- Experience a dynamic role encompassing a wide range of tasks
Application Support Officer (Student Portal)
Student Business Services
Part-time {18 hours per week}, Fixed term to 31/12/2024
Position Reference No: 117515588
Join Australia’s number one University for student experience*, and enjoy staff benefits including:
- Free staff car parking
- Salary packaging options for FBT and Non-FBT items#
- 17.5% of base salary leave loading
- Staff wellbeing program
- Free & Confidential Employee Assistance Program available for all staff
- Study assistance for staff and dependents#
- Corporate health and finance discounts
- Onsite Medical Centre and Counselling Services
- Onsite Sports Centre including gym, fitness classes and pool#
About the Position
Bond University’s dynamic Student Systems and Data team are currently seeking applications for a part-time Application Support Officer. This team is responsible for the administration and updates to the student system currently used by Bond University, including reporting to Government about student data.
The Application Support Officer role will be responsible for maintaining the University’s new digital student portal, a hub for current students to access various platforms and resources. Serving as the primary administrator for the student portal, this role will also contribute to its ongoing maintenance and support future development. Additionally, the incumbent will contribute to business analysis, testing, and implementation of the portal system, driving improvements to user experience. Training others in portal usage and liaising with university stakeholders will also be a key focus.
About the person
The ideal candidate will be able to demonstrate the following:
- A degree level qualification OR equivalent relevant experience and/or education/training.
- Experience with web content management, customer portal administration or other complex information systems.
- Demonstrated IT, analytical and problem-solving skills, including the ability to formulate and implement practical solutions to complex Ability to interrogate and present data using tools like Excelor SQL.
- Demonstrated ability to quickly learn new software and technologies to augment, complement or improve existing
- Demonstrated well developed written communication skills including the ability to edit and proof documentation and draft a range of communications.
- Demonstrated ability to develop effective working partnerships with staff at all levels, in the pursuit of service excellence, continuous improvement initiatives and the achievement of business
- Demonstrated attention to detail, ability to work with minimal supervision and ensure that deadlines are
- Demonstrated ability to organise and deliver user
Salary details
The salary for this 0.48 FTE position commences at $37,684 per annum (Full-time Equivalent is $76,940 per annum) plus 12% superannuation per annum.
Additional information
Position-related enquiries can be directed to Alison Shirra, Director, Student Business Services, [email protected] or 07 5595 2024.
Application and submission details
For further details regarding this appointment, please reference the Position Description and Selection Criteria.
Applicants can apply using the Apply Now button. All candidates are required to register online via our candidate portal prior to submitting an application. We request that you submit the necessary supporting documents to support your online application. These documents should include your Curriculum Vitae/Resume and a Cover Letter addressing the Selection Criteria outlined in the Position Description above.
For current Bond University staff, apply directly via HR Connect, log in with staff credentials, from the Home dashboard select Careers, select the role and apply.
If you require any assistance with your application submission, please visit Applying for jobs at Bond.
Applications close: 5:00pm, Sunday 5 May 2024
Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.
Please note, the successful applicant will be required to produce a certified copy of their highest qualification received prior to commencement of duty.
Conditions of employment are offered under a Bond Workplace Agreement (BWA).
Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.
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*Good Universities Guide 2006-2022