Advising Assistant

Application Restrictions

Open to both Internal and external

Job Type

Support Staff (CUPE)

Posting In effect from

19/4/2024

Closing Application Date

3/5/2024

Closing date for internal CUPE applicants

3/5/2024

Applications will be reviewed commencing the “closing date for internal CUPE applicants” and may continue until the position is filled.

Internal CUPE applicants must submit their application by 4pm on the “closing date for internal CUPE applicants” for their Seniority to be recognized. Applications received after the "closing date for internal CUPE applicants" will be considered alongside external applicants.

Full/Part Time

Full Time

Support Type

Auxiliary (Over 4 Months)

Anticipated Start Date

20/5/2024

Position End Date (If Applicable)

31/3/2025

The Hours of work are subject to change depending upon departmental requirements

Schedule

The hours of work will be Monday to Friday, 7 hours a day, 8:30 am to 4:30 pm

Schedule Description

DUTIES

Provides guidance to students with respect to education planning, academic goals and course selection. Provides instruction on admissions and registration processes to current and prospective students through interviews, assessment, online and group facilitation.

MAJOR DUTIES AND RESPONSIBILITIES

Acts as the first point of contact for receiving and screening student visitors, incoming calls, answering and redirecting incoming emails, providing information and directing students to appropriate areas; and providing assistance to students as they learn to navigate TRU. Develops materials pertinent to new student advising.

Provides educational planning and general advising to new students.

Provides advice and support for developing processes for application, registration and time-tabling.

Identifies at risk students, either academically or personally, and provides support to connect with an Advisor and or Student Services.

Responds to a variety of internal requests from faculty and administration for consultation regarding new programs, courses, and institutional policies.

Tracks and handles online and in person appointment scheduling, gathers statistical information and produces reports, newsletters, spreadsheets and charts.

Develops, promotes and conducts orientation and workshop presentations, both in person and through web-based technology.

Assists with the development and assembly of background material for meetings.

Books general meetings for advising staff.

Oversees and supports the student helpers and provides timetabling support.

Participates on institutional committees.

REPORTS TO

Manager, Central Advising

QUALIFICATIONS

EDUCATION

Four-year Baccalaureate degree from a recognized University

EXPERIENCE

Two (2) years related work experience within a post-secondary institution or related educational environment that includes experiences such as educational program planning, advising or counselling, curriculum policy review

SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB

Ability to communicate effectively to a culturally diverse audience, both verbally and in writing, including strong interviewing, listening and interpreting skills

Understanding of cross-cultural communication; ability to interpret student needs

Ability to use computer software and interfaces (i.e. Microsoft Office, student record systems, relational databases, scanners, social media)

Effective research, analytical, problem-solving and planning skills

Ability to work independently, as well as part of a team

Ability to prepare and deliver oral presentations

Ability to perform electronic word processing at 45 wpm and data entry

Hold current B.C. class 5 driver's license

Ability to prioritize and handle conflicting priorities

WORKING CONDITIONS

Sitting at desk and computer for periods of time; regular student contact

Some off campus travel

General office conditions

Set up of computer/audio visual equipment and tables and chairs at off- site locations (on an infrequent basis)

Ability to lift loads in excess of 20 kg

The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.

Pay Band

$30.68 - $34.09 ( CUPE Grade 08 (90% - 100%) )

Salary rate

Please Note: This position may be subject to a 90% salary for the first 560 hours of employment.

Location

Kamloops, BC CA (Primary)

# of Hires Needed

1

Organizational Unit

Thompson Rivers University -> Faculty of Student Development -> Academic Advising

Diversity and Inclusion Commitment:

Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Colour, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.

NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit our Careers website. External Candidates invited to interview will be required to bring a copy of their transcripts to the interview.