Admissions Representative Online
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Admissions Representative Online
Department: Online Enrollment
Location: Tulsa, OK
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ABOUT US
Oral Roberts University is a non-profit organization whose staff and faculty
actually make a difference in the lives of its students. We pride ourselves on
our culture and the values we uphold. Our team is passionate about what we do,
and we want you to make us even better!
CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL FILLED.
JOB DESCRIPTION
- FULL-TIME
Admissions Representatives are responsible for the recruitment of online
learners, serving as a students point of contact through the time the student
is admitted to ORU.
RESPONSIBILITIES
Communicates with prospective students through extensive phone and e-mail
contact in a prompt manner. Develops relationships with prospects and
leads them as they explore the educational opportunities presently by
online study with ORU. Determines the quality or validity of interest
levels from various resources determining what defines a potentially high-
yielding, high-interest prospect versus one that is not. Responsible for
meeting daily, weekly, and monthly goals as assigned by supervisor.
Provides counsel for prospective students and parents as needed regarding
online academic programs of study and program requirements. Responsible
for providing accurate information and answering questions regarding how a
student applies for financial aid. Accountable for maintaining
relationships with a designated pool of applicants, including informing
applicants of acceptance, communicating relevant information with them,
and leading them along the admissions process.
Once students have been admitted to ORU, they continue to serve as a point
of contact that sees them through to the beginning of class, assisting
them as they complete their registration steps. Introduces them to and
connects them with their Online Student Success Coach and Student Services
Coordinator, who will be their points of contact for the rest of their
academic journey.
Respond to selected correspondence received in the Online Enrollment
Office and initiate correspondence to selected prospects via letters,
e-mails, cards, etc. Provides each with appropriate information, sometimes
requiring problem-solving with students having issues with acceptance
and/or special circumstances that may directly impact their acceptance to
the university.
Serves as the primary individual who determines the success of a students
acceptance to the university. Works on behalf of potential students,
enabling them to accomplish all aspects of their matriculation into the
university. Motivates student to complete their admissions file.
Determines issues that may be inhibiting movement through the system and
works to resolve the issues. Resolves any unique issues that arise
requiring special follow-up (i.e., prior arrests or convictions).
Represents the Universitys online programs at University events as
requested.
Responsible for other recruitment tasks as assigned.
REQUIREMENTS
EDUCATION : Bachelors degree required.
EXPERIENCE/SKILLS/ABILITIES:
Two (2) years of related work experience in consultative sales,
marketing, customer service or related field required.
Must be computer literate in including Word, Excel, and PowerPoint. The
ability to speak multiple languages is a plus.
Must have excellent organizational and interpersonal skills and be able to
articulate information well, both verbally and in written form.
Must have an eye for detail due to the need for accurate record
keeping/recording of personal, monetary, and time-sensitive related
information.
Must be self-motivated, be driven to meet goals, possess a strong work
ethic, and be able to prioritize.
Must have the ability to exercise discretionary judgment.
Excellent problem-solving skills, leadership, and time management skills
are a must.
Maintains a high level of confidentiality at all times regarding both
student records and internally sensitive information.
Must have the ability to work both as a team member and independently; use
sound judgment regarding organizational and departmental regulations,
procedures, and policies; quickly establish and maintain rapport with
students, faculty, alumni, administration, and parents from varying
cultural backgrounds.
Must be able to prioritize multi-tasks amid a fast-paced, high-demand work
environment while always maintaining a professional demeanor.
Must remain flexible with regard to external factors that may affect the
work schedule.
Equal Employment Opportunity:
Oral Roberts University promotes equal employment opportunities for all
individuals regardless of differences in race, color, religion, sex, national
origin, age, disability, or veteran status.
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