Post Title: Administrator (Student Enquiries and Enrolment Team)
SBU/Department: Academic Registry / Student Administration Service (SAS)
FTE: 1FTE (working 37 hours per week)
Duration of Contract: Permanent
Salary: UH4 £24,248 with potential to progress to £27,181 pa on achieving designated skills and experience
Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year
Location: College Lane Campus, Hatfield. The post holder may occasionally be required to work from other Student Administration (Ask Herts) hubs, including working from the de Havilland campus (Hatfield). Hybrid/remote working is applicable outside of key semester A and B registration activity.
Main duties and responsibilities
As an administrator in the Student Enquiries and Enrolment Team you will be principally responsible for working with the team to deliver an efficient and effective registration process that facilitates a positive student experience for new and returning/progressing students. You will work closely with the Team and Deputy Team Leader to ensure high quality student data supports the university in delivering statutory returns and enables effective strategic decision making.
You will work closely with other teams within the Student Administration Service and other key stakeholders in Academic schools and other areas of the University to build support communities for our students.
Skills and experience required
You will be able to demonstrate relevant administrative experience in a complex and dynamic organisation and with experience of customer or student databases and data handling. Higher and/or education experience and that of student record systems will also be beneficial. You will have experience and understanding of processes and procedures, driving improvements, and experience of supervising staff to produce efficient and effective results.
You will have a positive, can-do attitude, be a good team player and work collaboratively with the team to support continuous improvement of products and services. You'll be a good oral and written communicator, with the ability to work to a high standard, especially during pressurised/busy periods.
Qualifications required
A Minimum of 5 GCSE passes at or equivalent A-C, including Maths and English (or equivalent). Educated to A-level or equivalent standard would be desirable.
Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.
We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.
Contact Details/Informal Enquiries : Helen Seckington, Team Leader Student Enquiries and Enrolment Team ([email protected])
Find out what it's like to work in Academic Registry - https: // www. herts.ac.uk/staff/careers-at-herts/our-schools-and- departments/academic-registry
Closing Date: 03 November 2024
Interview Date: Mid November (exact date TBC)
Reference Number: 061737
Date advert placed: 08 October 2024
We particularly encourage applications from men and BAME candidates who are under-represented in this area, to better reflect our diverse student cohort.
Our vision is to transform lives and UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics. We offer a range of employee benefits including generous annual leave and discounted Sports Village memberships, personal and professional development and family-friendly policies. #GoHerts