Administrative Specialist - Oncology Services
Work Arrangement: On-Site
Requisition Number: 274120
Regular or Temporary: Regular
Location:
Durham, NC, US, 27710
Personnel Area: DUKE HOSPITAL
Date: Sep 4, 2026
At Duke Health, we're driven by a commitment to compassionate care that
changes the lives of patients, their loved ones, and the greater community. No
matter where your talents lie, join us and discover how we can advance health
together.
About Duke University Hospital
Pursue your passion for caring with Duke University Hospital in Durham, North
Carolina, which is consistently ranked among the best in the United States.
The largest of the four Duke Healthhospitals with 1062 patient beds, it
features comprehensive diagnostic and therapeutic facilities, including a
regional emergency/trauma center, an endo-surgery center, and more.
General Description of the Job Class
Provide high-level executive administrative support to the Chief Medical
Officer and Vice President of Cancer Services. This role requires exceptional
organizational skills, sound judgment, and the ability to anticipate needs,
solve problems independently, and manage competing priorities in a fast-paced
healthcare environment. The ideal candidate is highly accountable, exercises
critical thinking, communicates professionally, and takes initiative to ensure
operational excellence while maintaining strict confidentiality.
Duties and Responsibilities
Proactively manage complex executive calendars, appointments, travel, and
meeting logistics for the Chief Medical Officer and Vice President of
Cancer Services, anticipating scheduling conflicts and resolving them
independently.
Collaborate with executive support staff to coordinate multiple high-
priority calendars, ensuring organizational priorities and strategic
initiatives remain on track.
Independently develop executive-level presentations, reports, dashboards,
spreadsheets, and other materials that support informed decision-making.
Create and maintain complex databases while ensuring data accuracy and
integrity.
Analyze, compile, and interpret data from multiple sources; identify
trends and prepare concise summaries and reports with actionable insights.
Compose, edit, and proofread executive correspondence and other
professional communications with exceptional attention to detail.
Serve as a trusted liaison between executive leadership and internal and
external stakeholders, exercising discretion, diplomacy, and
professionalism.
Prepare meeting agendas, capture accurate minutes, and follow through on
action items for Duke Cancer Institute Governance meetings, etc.
Act as the primary resource for staff and visitors by responding to
complex inquiries with professionalism, sound judgment, and excellent
customer service.
Prioritize requests, independently determine appropriate actions, and
escalate issues when necessary.
Analyze administrative processes, identify opportunities for improvement,
and recommend solutions that increase efficiency and effectiveness.
Coordinate conferences, executive meetings, and special events by
anticipating logistical needs and managing all aspects of event execution.
Assist with budget preparation, financial reconciliation, and expense
monitoring by investigating discrepancies and ensuring timely resolution.
Interpret organizational policies and departmental procedures, providing
clear guidance to faculty, staff, and external partners.
Independently lead and complete special projects while managing deadlines,
communicating progress, and adapting to changing priorities.
Create, maintain, and regularly update organizational charts and reporting
structures.
Manage quality initiatives in conjunction with leaders as needed by DCI
initiative.
Design, administer, analyze, and report findings from Qualtrics or other
survey engines, making recommendations based on results.
Provide leadership, guidance, and mentorship to administrative staff,
promoting collaboration, accountability, and continuous improvement.
Assist with recruiting, onboarding, training, and mentoring new
administrative team members as needed.
Perform other duties as assigned in support of departmental operations and
strategic initiatives.
Required Qualifications at this Level
Education
High school education or equivalent with five years of administrative
support experience of increasing variety, complexity and demonstration of
work leadership.
Two years post secondary education with three years of experience.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
Experience
N/A
Degrees, Licensure, and/or Certification
N/A
Knowledge, Skills, and Abilities
Anticipate leadership needs and proactively address issues before they
become problems.
Demonstrate ownership and accountability for assignments from start to
finish.
Demonstrate advanced proficiency in Microsoft Office Suite, particularly
Microsoft Excel (including formulas, pivot tables, charts, and data
analysis), Microsoft Teams, and Zoom for collaboration, virtual meeting
management, file sharing, communication, and presentation support.
Think critically, analyze information, and recommend practical solutions.
Prioritize competing demands with minimal supervision while maintaining
accuracy and professionalism.
Build strong collaborative relationships and communicate effectively with
individuals at all organizational levels.
Adapt quickly to changing priorities while maintaining a high level of
customer service and attention to detail.
Duke is an Equal Opportunity Employer committed to providing employment
opportunity without regard to an individual's age, color, disability, gender,
gender expression, gender identity, genetic information, national origin,
race, religion, sex (including pregnancy and pregnancy related conditions),
sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation,
creativity, and belonging. Our collective success depends on the robust
exchange of ideas—an exchange that is best when the rich diversity of our
perspectives, backgrounds, and experiences flourishes. To achieve this
exchange, it is essential that all members of the community feel secure and
welcome, that the contributions of all individuals are respected, and that all
voices are heard. All members of our community have a responsibility to uphold
these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include
essential job functions that require specific physical and/or mental
abilities. Additional information and provision for requests for reasonable
accommodation will be provided by each hiring department.
Nearest Major Market: Durham
Nearest Secondary Market: Raleigh
