Administrative Assistant I
(Part-Time)
JOB CLASSIFICATION
Pay grade level: N/A
Compensation: $21.00 per hour
Employee category: Staff
Staff Position Type: Part-Time
Department: Adult and Continuing Education
Reports to: Director of Adult and Continuing Education
FLSA status: Non-Exempt
Job Code: TBD
Location: Primarily Main Campus or KCKCC Community Education, Health and
Wellness Center- Downtown (KCK CEHWC), but any other college location as
assigned by the appropriate administrator
SUMMARY
As the first point of contact for our department, the Administrative Assistant
delivers exceptional customer service to prospective and current students,
staff, and community members. This role handles front-line operations,
including face-to-face assistance, course enrollment, program inquiries, and
general administrative support.
POSITION DESCRIPTION
Front Desk & Customer Service
Welcoming Environment: Greet visitors, students, and staff to foster a
welcoming, supportive learning space.
Front Line Support: Provide navigational, technical, and general
assistance to visitors in person.
Lobby & Desk Maintenance: Assist with general paperwork, filing, and
keeping the front desk and lobby organized.
Communications & Inquiries
Phone & Email: Answer, direct, and return calls or voicemail messages in a
timely manner.
Digital Correspondence: Monitor and respond to general email inquiries
promptly.
Enrollment & Student Records
Registration: Answer questions and enroll students in non-credit courses,
as well as ABE/ESL/GED programs during peak enrollment periods.
Course Updates: Notify students of cancelled classes; process drops and
refunds as needed.
Class Preparation: Assemble and maintain instructor and student class
packets.
Administrative & Financial Operations
Database & Reporting: Maintain the Lumens database regularly and generate
required reports.
Payment Processing: Safely collect and process payments during enrollment
periods following strict security protocols.
Inventory Control: Monitor, order, and restock office supplies.
Other: Perform additional duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Communication: Strong written and oral communication skills.
Technical Proficiency: Proficient in Microsoft Office (Word, Excel,
Outlook) with the ability to learn and adapt to new software and division
technology.
Multi-tasking & Detail: Detail-oriented with a proven ability to multitask
in an active environment.
Collaboration & Privacy: Strong commitment to working with students and
staff from varied backgrounds while maintaining strict confidentiality within
Adult and Continuing Education.
MINIMUM QUALIFICATIONS
High School diploma or GED equivalent.
Two (2) years of customer service experience.
PREFERRED QUALIFICATIONS
Bilingual fluency in English and Spanish (verbal and written).
An associate degree or higher.
Experience working in a professional office setting.
Experience working with Student Management Systems.
Experience working with diverse student populations.
WORKING CONDITIONS
The physical demands of this role include standing, talking, hearing, walking,
sitting, bending, twisting, and sometimes lifting. The employee is responsible
for safety, well-being, and maintaining work output.
WORK SCHEDULE
Part-time up to 29 hours per week. Must be able to work a variable
schedule/hour to meet operational needs. May require evening and weekend
hours.
To Apply
Visitwww. kckcc.eduand click onCAREERS for a list of
available positions.
Read the job announcement carefully, noting the initial screening date,
minimum qualifications, and required information. Note that information
contained in your application materials will be used to determine if you
meet the minimum qualifications for the position. Make sure you
complete/submit all required documents.
If the position lists a required transcript (during the application
process), unofficial transcripts may be submitted. However, please note
that upon selection for hire, you will be required to submit official
transcripts.
Ensure that your transcripts show that a degree was awarded or conferred
if you state that it is your highest level of education completed. If you
certify your level of education and it cannot be verified from your
transcript(s), your application may not be referred to the selection
committee.
Foreign degrees are acceptable provided they have been translated and/or
shown to have equivalency to a United States: Associate, Bachelor, Master,
or Doctorate level degree.
Documentation verifying completion of a degree, coursework within a
discipline, or other educational criteria should be electronically
attached (uploaded) to your application.
Three (3) professional references with phone numbers and email addresses
are required.
A college selection committee is responsible for application review and
interviews. The final candidate(s) selected for hire will be chosen by
the hiring manager.
Successful completion of a background check on all people recommended for
employment is required. Individual hiring departments may elect to
administer pre-employment tests relevant to essential job functions as
part of the applicant selection/hiring process.
This job description in no way states or implies that these are the
only duties to be performed by the employee occupying this position. Employees
will be required to follow any other job-related instructions and to perform
any other job-related duties requested by their supervisor. This job
description may be revised as additional duties and responsibilities are
developed.
KCKCC is an Equal Opportunity Employer
