Academic Support Coordinator (Multiple Opportunities)

Academic Support Coordinator (Multiple Opportunities)

Job no: 0060160, 0061444 Location: Parkville Role type: Full-time; Continuing Faculty: Science Department/School: School of Agriculture, Food and Ecosystem Sciences ; School of Biosciences Salary: UOM 6 – $92,749 - $100,397 p.a. plus 17% super (pro rata for part- time)

Bring your strong understanding of University administration to support the development, delivery and quality assurance of teaching and learning!

Two positions available

Salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses to our staff and their immediate families!

About the Role This is an opportunity for an outstanding administrator, with experience in the higher education sector, to provide critical support in the coordination and administration of academic programs to ensure the quality and effectiveness of teaching and learning with the Schools.

The Academic Support Coordinator (ASC) will have the opportunity to work with a diverse range of colleagues across the School and Faculty of Science with a focus on providing critical support to the Team Leader, Academic Support, to deliver a wide variety of academic services. This includes providing high-level academic administration, event coordination, financial administration and resolving complex queries from staff and students.

The ASC will be responsible for ensuring the School website, Learning Management System (LMS), and published resources are continually updated to reflect program changes and support students and staff through these changes. Importantly, the ASC will engage various stakeholders and to provide them with current and accurate reporting of student enrolment and academic programs.

You must have a strong understanding of University administration, and demonstrated experience in a similar role.

Your responsibilities will include:

Work collaboratively with academic leadership, colleagues beyond the immediate work unit and Faculty colleagues to facilitate the development and delivery undergraduate and post graduate programs and events

Adopting a client management approach, provide accurate advice to academic staff, Program and course coordinators, about all matters related to student enrolment and teaching and learning

Support stakeholder management and service delivery by responding to queries from students in a timely and efficient manner, including administrative support for graduate researcher management

Contribute actively to the overall service delivery of academic support across the Faculty via cross-School collaboration and coordination where appropriate

Work collaboratively with academic staff and colleagues in the Student and Academic Services team to support the student experience through integrated programs design.

Who We Are Looking For Our ideal candidate is an experienced administrator with a demonstrated understanding of University administration.

The incumbent will have excellent interpersonal and communication skills and the ability to liaise with a range of people internal and external to the University, and the ability to work with people from diverse cultural backgrounds.

A high degree of initiative and self-management to deal with the range of projects and tasks involved is critical to the role, as well as well-developed organisational, time management and problem-solving ability.

You will be self-motivated and flexible in responding to changing work priorities, with the capacity to work independently and as a member of a team and demonstrate a commitment to the delivery of excellent customer service and continuous improvement to the standard of service.

You will also have:

A relevant tertiary qualification, and experience within an academic administrative role, or an equivalent combination of relevant work experience, education and/or training

High level interpersonal skills with the ability to liaise and work effectively with a range of people across all levels of the organisation and the capacity to initiate and build strong working relationships with academic and professional staff from across the University

Highly developed organisational and planning skills, including administering high volume and time sensitive processes and services

Demonstrated ability to interpret and provide advice on established policies and procedures including the ability to recognise when further advice from or referral to more senior staff is required

For further information regarding responsibilities and requirements, please refer to the attached PD.

This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check.

Please note: To be considered for this role you must have current valid work rights for Australia. Visa sponsorship is unavailable.

Your New Team – Faculty of Science Science at Melbourne is a global leader across fundamental and impactful scientific research and education. Science begins with curiosity, and we are dedicated to understanding the universe from the level of sub-atomic particles to the solar system. We aim to be leaders who positively impact the community locally and globally, addressing major societal issues from climate change to disease. Our discoveries help build an understanding of the world around us - https:// www. science.unimelb.edu.au

What We Offer You! In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check outour benefits page!

About the University of Melbourne We're tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

Be Yourself The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact Kim Groizard at [email protected], with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information, including our 2023-2027 Indigenous strategy please visit -https: // about.unimelb.edu.au/reconciliation/murmuk-djerring

Join Us! If you feel this role is right for you, please apply with the following documents:

Resume

Cover Letter outlining your interest and experience

The responses against the following Selection Criteria^ (found in the Position Description)

High level interpersonal skills with the ability to liaise and work effectively with a range of people across all levels of the organisation and the capacity to initiate and build strong working relationships with academic and professional staff from across the University

Highly developed organisational and planning skills, including administering high volume and time sensitive processes and services.

Demonstrated ability to interpret and provide advice on established policies and procedures including the ability to recognise when further advice from or referral to more senior staff is required

^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to https:// about.unimelb.edu.au/careers/selection-criteria

If you have any questions regarding the recruitment process, please feel free to contact us via email at [email protected], ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you have any particular questions regarding the job please follow the details listed on the Position Description.

Applications close: 26 February 2024 11:55 PM Australian Eastern Daylight Time (AEDT) / Melbourne time zone.

Position Description:Academic Support CoordinatorPD.pdf

Advertised: 06 Feb 2024 12:05 AM AUS Eastern Daylight Time

Applications close: 26 Feb 2024 11:55 PM AUS Eastern Daylight Time