Academic Program Manager

Academic Program Manager

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Please see Special Instructions for more details.

Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Posting Details

Posting Information

Posting Number	PG194936EP
Internal Recruitment	No
Working Title	Academic Program Manager
Anticipated Hiring Range	Commensurate with education and experience ($70,000 - $80,000)
Work Schedule	Monday - Friday, 8 a.m. - 5 p.m.; Some evenings and weekends may be required
Job Location	Raleigh, NC
Department	Institute for Advanced Analytics
About the Department	Established in 2007, NC State University’s Institute for Advanced Analytics established itself as the leader in graduate analytics education, an emerging field that includes data management, mathematical and statistical methods for data modeling, and techniques for data visualization in support of enterprise-wide decision-making. The Institute’s core mission is to prepare students for the challenging task of deriving insight from vast quantities of structured and unstructured data. Its flagship program is the Master of Science in Analytics (MSA), an innovative and immersive professional science master’s degree of ten months duration. The program has recently doubled its student capacity and seeks talented faculty and staff committed to continuing the program’s success in educational innovation and student outcomes.
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Propositionand learn more about what makes NC State the best place to learn and work for everyone. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties	In collaboration with the Institute Director and faculty, in this role you will oversee the day-to-day administration and delivery of academic programs for the Institute for Advanced Analytics (IAA). You will coordinate curriculum resources, instructional schedules, academic processes, student services, and program activities to support a high-quality graduate education experience. Serving as a key liaison among IAA leadership, faculty, students, university offices, alumni, industry partners, and other stakeholders, the Academic Program Manager ensures academic operations are organized, responsive, and aligned with university policies and IAA goals. The role requires sound judgment, discretion, strong organization, independence, and the ability to manage multiple priorities in a fast-paced graduate education environment. Duties include: Academic Program Administration Coordinate the day-to-day administration of IAA academic programs, including academic calendars, course schedules, program milestones, and curriculum-related activities. Partner with IAA leadership and faculty on academic planning, program changes, continuous improvement, and special initiatives. Interpret and apply university academic policies and procedures and serve as a resource to faculty, staff, and students. Monitor academic requirements, processes, and deadlines to ensure accurate and timely completion. Data, Assessment, and Reporting Maintain accurate academic records, databases, and program documentation. Compile and analyze enrollment, student progression, graduation, placement, engagement, and other program data to identify trends and opportunities for improvement. Prepare reports, presentations, and other materials to support program assessment, accreditation, institutional reporting, and strategic planning. Coordinate with Registration and Records, the Graduate School, Admissions, Career Development, Student Services, and other university partners to support academic operations and compliance. Student Success and Services Coordinate orientation, academic milestones, graduation activities, and other student programs. Advise students on academic policies, program requirements, deadlines, and university resources; monitor progress and coordinate appropriate interventions or referrals when needed. Support student engagement, professional development, networking, and career-related programming. Manage student communications and maintain accurate program records. Faculty and Instructional Support Support faculty in planning and delivering courses and academic activities, including teaching assignments, course materials, classroom needs, and instructional schedules. Coordinate academic logistics and serve as a liaison between IAA faculty and university administrative offices. Program Events and Communications Plan and coordinate orientation, Open House, recruitment, graduation, student presentation, alumni, and other academic program events. Develop and distribute timely communications for students, faculty, alumni, prospective students, and external partners. Maintain program websites, calendars, digital communications, and other informational resources, and coordinate marketing and promotional activities with IAA leadership and university partners. You will play an integral role in connecting people, processes, and resources to ensure the IAA’s academic programs operate effectively and students are positioned for success. This is an opportunity to contribute to a nationally recognized graduate program while working closely with faculty, university partners, students, alumni, and industry to strengthen the overall academic experience.
Other Responsibilities	Manage multiple projects and deadlines independently and provide timely follow-up to faculty, staff, students, and external partners. Represent the IAA professionally and provide a high level of customer service to internal and external constituents. Participate in IAA committees, university committees, and special projects as assigned. Participation in a wide range of recruiting activities.

Qualifications

Minimum Education and Experience	Require post-baccalaureate credentials or a bachelor’s degree plus alternative or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis.
Other Required Qualifications	Project management and organizational skills. Ability to manage multiple complex priorities and deadlines with limited supervision. Excellent written and verbal communication skills. Interpersonal skills and ability to work effectively with faculty, staff, students, administrators, and external partners. Ability to exercise independent judgment, maintain confidentiality, and handle sensitive information appropriately. Ability to develop, implement, and improve administrative processes. Proficiency with Microsoft Office, Google Workspace, student information systems, databases, and other administrative technologies.
Preferred Qualifications	Master’s degree in higher education administration, business administration, education, or a related field. Expertise supporting graduate-level academic programs. Proficiency working with faculty, graduate students, and external partners. Experience with academic scheduling, curriculum processes, student records, or graduate education administration. Knowledge of academic administration and graduate education processes. Familiarity working in a professional, technical, STEM, analytics, or data-focused academic environment.
Required License(s) or Certification(s)	N/A
Valid NC Driver's License required	No
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	10/06/2026
Anticipated Close Date	Open Until Filled
Special Instructions to Applicants	Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Position Details

Position Number	00102711
Position Type	EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Department ID	020301 - Advanced Analytics
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected]. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you learn of this opportunity?
   • NCSU Website
   • Job Alert (automated email from our system)
   • NCSU Executive Search Services
   • Monster.com
   • CareerBuilder.com
   • InsideHigherEd.com
   • HigherEdJobs.com
   • Other Online Job Board
   • Carolina Job Finder / Employment Guide
   • Job / Career Fair
   • The Chronicle of Higher Education
   • Professional Journal
   • Print Advertisement (Newspaper / Periodical)
   • Radio / Television Advertisement
   • Professional Organization
   • Higher Education Recruitment Consortium (HERC)
   • Direct Contact from NCSU HR Representative / Recruiter
   • NCSU Employee Referral
   • Social Media (LinkedIn, Twitter, Facebook, Other)
   • Other
2. If you learned about this vacancy from "other source" or "other website", please provide the source.

   (Open Ended Question)

3. * Do you have (or will you have by date of hire) a bachelor's degree or higher?
   • Yes
   • No
4. * Please briefly describe your experience in public speaking and/or presentation. Of particular interest, please include any experience in training/instruction.

   (Open Ended Question)

5. * Please briefly describe your experience in motivating and effectively interacting with diverse constituencies including students, industry representatives, staff, faculty, administrators and/or other external audiences. If no applicable experience, please describe qualities that you possess that convey the ability to motivate and interact with diverse constituencies.

   (Open Ended Question)

6. * Please describe your experience with organizing projects or programs.

   (Open Ended Question)

7. * Please briefly describe any experience in supporting instructors/clients in using instructional technology

   (Open Ended Question)

Application Materials Required

Required Documents

1. Resume
2. Cover Letter
3. Contact Information for References

Optional Documents