Work Station Support Specialist

University of California, Riverside
June 12, 2023
Offerd Salary:$52,100 - $89,700
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

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Work Station Support Specialist Job Number Full/Part Time Schedule Salary

29336089 Full Time 8AM - 5PM $52,100 - $89,700

Position Information

Under the close supervision of the HAPSS (Health and Psychological Student Services) Clinical Application Supervisor will assist in supporting the configuration and operation of the Health and Psychological Student Services electronic medical record and operational applications. The expected salary pay is up to $85,000.

As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is ten weeks after their first date of employment.

Education Education Requirements Degree Requirement

Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training. Required

Certifications Certification Requirement

A+ Preferred SQL Certification Preferred Microsoft Certified Professional Preferred

Experience Experience Requirement

0 - 1 years of related experience. Required IT experience in a Higher Education environment. Preferred Experience with Point and Click Electronic Medical Records System (EMR) . Preferred Demonstrated experience in a HIPAA /FERPA regulated field. Preferred Demonstrated experience working in a University Health/Counseling environment. Preferred Demonstrated experience supporting multiple users in Healthcare environment. Preferred

Special Conditions Special Condition Requirement

Must pass a background check. Required

Minimum Requirements

Basic skills in written and verbal communications, with the ability to clearly convey technical information to both technical and non-technical personnel. Basic interpersonal and customer-service skills, with the ability to work effectively on a team and provide technical support to users of clinical applications. Basic knowledge of specific clinical applications and functions, including development, implementation, maintenance, user support, and system testing and evaluation. Basic problem-solving and troubleshooting skills, with the ability to work both independently and collaboratively to identify potential solutions, and develop options for resolution. Detail oriented, with basic organizational skills and the ability to manage time efficiently, prioritize tasks, and complete assignments consistently on schedule. Skills in working with an EMR within a higher education setting (preferably PnC). Basic understanding of server operations.

Preferred Qualifications

Basic knowledge of departmental systems and procedures for executing simple tests and perform appropriate documentation and reporting.

Basic knowledge of network infrastructure.

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

  • UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.

  • UC Riverside is the top university in the United States for social mobility. - U.S. News 2020

  • UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.

  • Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019

  • Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings

  • UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

  • The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

    For information about our generous employee benefits package, visit: Employee Benefits Overview

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