Wellbeing Support Officer (International) x2

University of East London
November 27, 2023
Offerd Salary:£33,661
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Wellbeing Support Officer (International) x2

Location: Docklands Campus Salary: starting from £33,661 per annum inclusive of London Weighting Post Type: Full Time Post Type: Permanent Closing Date: Monday 27 November 2023 Reference: 2944-23-PS

University of East London

We're the University of East London (UEL) founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers- first education and provide a clear path to the jobs and opportunities of the future. We're committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and crafting a balanced, inclusive, and green future.

About Us

Student Services

The Directorate of Student Services is responsible for nurturing wellness, supporting individual needs, helping students in crisis, improving retention, and enabling positive experiences through residential life and extra- curricular activities. Working in partnership across academic schools and professional services, our teams seek to provide a network of support throughout the student journey and strive to optimise student success.

The Directorate includes the following teams: Student Services Projects, Student Hub, Residential Life, Student Life, Student Conduct Team, Student Experience Retention and Success Unit, Academic Tutors, Disability and Dyslexia, Regional Access Centre, Student Wellbeing Service, Student Money Advice and Rights, Independent Sexual and Domestic Violence Advice, and Student Services Operations.

About the Job

This is an exciting new role for UEL. Your focus will be to provide students with effective and appropriate advice and guidance to enable students to optimally navigate through the UEL student journey. You will be a key point of contact for international students and will triage their enquiry and signpost international students to the most appropriate professional student support service.

This role will be passionate about developing resources to support students with both their academic and personal welfare related matters. The role holder will be encouraged to play a leading role in supporting the effective marketing and promotion of international support structures to ensure students and staff are able to access appropriate advice and support.

You will work closely with key customers to identify what that provision will look like. UEL is proud of its diverse student and staff population, and you will need to have a good understanding of how to meet the needs of our community.

About You

The ideal candidate will:

  • Be educated to degree level or have equivalent experience in a similar role.
  • Have excellent communication skills with the ability to forge positive relationships with key customers.
  • Be able to work as part of a team on the shared goal of supporting students effectively and ensuring early intervention is provided.
  • Have a strong, proven dedication to equality, diversity, and inclusion.
  • Benefits Package

    Here at UEL we understand it's about more than just a salary. It's about the entire package on offer along with our outstanding work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary dependent on experience.

    We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 25 days holiday, plus 3 days closure over Christmas and bank holidays, hybrid working for most positions, and we're always open to consider flexible working arrangements. We have a shared success bonus of £5,000 pa, subsidised gym membership, 3 times base salary life assurance, a cashback healthcare scheme and wide variety of other generous benefits including discounts on: Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out and weekly shopping.

    Equal Opportunities

    UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.

    We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.

    Further details: Job Description & Person Specification

    To contact the recruitment team please phone+44 20 8223 3000 x 4600 or e-mail [email protected]

    CVs without a completed application form will not be accepted.

    At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.

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