Salary: £25,742 to £28,759 per annum pro rata Term Time Only, Saturdays (6 hrs/wk) and Sundays (4 hrs/wk) - 32 weeks Closing Date: Sunday 26 November 2023 Interview Date: Monday 04 December 2023 Reference: 23-LIBR361-0785-0810-1
Student Services wishes to recruit several enthusiastic and energetic ICT Advisers to provide front-line technical and application support to the University Library users, as well as supporting resources, facilities, equipment and technology available in the library.
You should be educated to ‘A' level standard or equivalent and possess excellent customer service and interpersonal skills, including an ability to communicate directly with non-technical users. You will need to be a competent and confident IT user with experience of IT systems and applications such as Windows, Mac OS, MS Office and the internet as well as using creative art and design software such as the Adobe Creative Suite.
Experience of working in a customer-orientated environment is essential. Previous experience of providing student ICT support in academic environment would be an advantage but not essential, as training will be given.
Equally important are the abilities to work as part of a team, to use your initiative and ability to work systematically, follow procedures, and take care in maintaining records and pay attention to detail. You should be prepared to learn new skills, especially in new technology. A First Aid qualification (or the willingness to be trained as a First Aider) would be desirable.
We are looking for cover for the following hours: -
1 x Sunday ICT Advisor; 1pm - 5pm; Term Time Only
2 x Saturday ICT Advisors; 10am - 5pm; Term Time Only
NB 3 weeks a year operating as extended opening – Saturday/Sunday - 10am – 7pm
The actual salary for Saturday ICT Adviser is £3,210-£3,586 per annum
The actual salary for Sunday ICT Adviser is £2,172-£2,427 per annum
Contact information: For an informal conversation regarding the role please contact Kathryn Shelley, at [email protected] and 01252 892149.
At UCA, creativity and innovation are at the heart of what we do. Our legacy of educating eager and passionate artists, makers and thinkers runs back almost 160 years, and today we're helping shape a global future that supports and nourishes talent worldwide.
Our campuses across Surrey and Kent are vibrant communities, each specialising in different areas of the creative industries. We are also home to a thriving research hub, with academic experts and fellows leading the way in research on sustainability, design, textiles, animation, history and culture, and more.
Are you ready to share your passion for creativity with the next generation of innovators? If so, we want to hear from you.
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Further details:The University for the Creative Arts (UCA) aims to be a welcoming and inclusive University that is truly representative of all of the diversity in society. We particularly encourage applications from people from minoritised ethnic groups and people with disabilities who are currently under-represented within the University.