Unit Computing Specialist

Position Details

Position Information

Recruitment/Posting Title Unit Computing Specialist

Job Category Staff & Executive - Information Technology Department Ernest Mario School - Pharmacy Overview

Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Unit Computing Specialist for the Ernest Mario School of Pharmacy.

Among the key duties of the position are the following:

Provides end-user support for all Faculty and Staff working at an entry level under the supervision of the Unit Computing Manager.

Provides level 1 Help Desk support for troubleshooting software, as well as hardware including desktop, laptop, and tablets & workstations for both on and off-site locations.

Basic network device and user account provisioning utilizing both in- house, as well as OIT-provided tools and utilities.

Effectively troubleshoot common audio visual (AV) products within class and conference rooms as well.

Backup when UCM is out of the office.

Position Status Full Time Hours Per Week Daily Work Shift Day Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https: // futureofwork.rutgers.edu.

FLSA Nonexempt Grade 03 Position Salary Annual Minimum Salary 57724.000 Annual Mid Range Salary 73020.500 Annual Maximum Salary 88317.000 Standard Hours 37.50 Union Description Admin Assembly (MPSC) Payroll Designation PeopleSoft Benefits

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to https:// uhr.rutgers.edu/benefits/benefits-overview. Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https: // finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health- insurance.

Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP

Qualifications

Minimum Education and Experience

Requires working knowledge of desktop software and operating systems currently in use with a combination of two years education/experience.

Certifications/Licenses Required Knowledge, Skills, and Abilities

This position requires a person to be able to think fast and creatively on their feet and solve non-textbook issues at times.

Administrative, organizational skills/experience and the ability to work on multiple tasks at once is critical.

Abilitiy to communicate directly and swiftly to provide support and information for colleagues and end-users.

Preferred Qualifications

Minimum 1 year of Help Desk or other – like experience.

Experience with, or certifications for Microsoft Office, or CompTIA A+ or other-like certification is preferred.

Equipment Utilized

Must have some working knowledge of: TCP/IP, Routers, Hubs, and Switches; Apple OS X 10.12 and later, Apple desktops and notebooks, Windows 10 & 11.

Windows server 2012/R2 and later, Remote desktop MSTSC, Active Directory, Windows Domains, WDS, DHCP, DNS, WordPress, and any systems that may become available that would be usable at the School.

Physical Demands and Work Environment

Must be able to lift up to 30 lbs; Many projects included the building, and moving of various types of PCs and peripherals.

Special Conditions

Posting Details

Posting Number 23ST2297

Posting Open Date 08/24/2023 Special Instructions to Applicants Regional Campus Rutgers University-New Brunswick Home Location Campus Busch (RU-New Brunswick) City Piscataway State NJ Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre- employment screenings.

Immunization Requirements

Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are vaccinated against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Rutgers University may require certain prospective employees to receive an updated (bivalent) vaccine dose. Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: https:// uhr.rutgers.edu/non- discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk ().

Do you have working knowledge of desktop software and operating systems currently in use with a combination of two years education/experience?

Yes

No

Applicant Documents

Required Documents

Resume/CV

Cover Letter/Letter of Application

List of Professional References (contact Info)

Optional Documents