Undergraduate Admission Ambassador 2023 (Federal Work Study)

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Position Recruitment Information

Job Title Undergraduate Admission Ambassador 2023 (Federal Work Study)

Student Position Type Federal Work Study Appointment Type Part-Time FTE Work Schedule

The work schedule will be in part determined by your class schedule, as well as with the still developing guidance on social distancing and workplace standards. Students can expect between 5 and 15 hours a week depending on availability, work volume, and time of year. However we require all student workers to contribute a minimum 5 hours of work a week.

This job will work 100% on campus and not remotely.

Department Manager Jason Neal Hiring Manager Cynthia Ramirez Number of Vacancies 4-5

Position Summary Information for Announcement

Diversity Statement

The University supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff. Diversity is an active and intentional practice that supports difference and multiplicity to expand knowledge, educate capable citizens, develop the whole person, and serve our local and global communities. Promoting and sustaining diversity is a commitment to educational quality and the creation of positive, respectful learning communities.

Job Description Summary

The Student Ambassador program is designed to equip students with the knowledge and skills necessary for working in the college admission field. The ambassador is responsible with providing prospective students and their families with a top quality customer service experience while providing a comprehensive view of the educational philosophies, academic offerings, and campus activities available at the University of La Verne.

Specific Duties

Providing campus tours to prospective students and their families (both in-person and virtually)

Assisting with admission events such as Preview Days, Admitted Student Programs, Counselor Tours, and designated College Fair(s)

Assisting with various admission projects

Conducting data entry and student application/admission information retrieval from CRM system

Assembling and handling materials for mass mailings

Assisting with call campaigns and answering student questions over the phone, in person, and via e-mail.

Other duties as assigned by members of the Office of Admission staff

Minimum Qualifications

Must be a full-time, traditional undergraduate student in both academic and social good standing.

Public speaking and/or customer service skills

Preferred Qualifications

Bilingual or Multilingual

Customer service experience

Benefits Summary

Employees are eligible for the following benefits:

One hour of Paid Sick Leave for every 30 hours worked, with a maximum accrual of 24 hours of Paid Sick Leave per year and capped at 48 hours.

University of La Verne Defined Contribution Retirement Plan – can contribute employee voluntary contributions, excluding wages derived from federal work study funds.

In accordance with the Affordable Care Act (ACA), employees who work an average of 30 or more hours per week, will be eligible for medical coverage through the University of La Verne.

Covered under the University of La Verne Workers Compensation Insurance.

Location La Verne Central Campus If Other, please specify.

Hiring Pay Rate

Hourly Rate $15.50

Posting Detail Information

Posting Number 20191117SE

Special Instructions to Applicants Open Date 01/06/2023 Close Date 01/23/2023 Open Until Filled Yes Quick Link https: // laverne.peopleadmin.com/postings/11211

Posting Specific Questions

Required fields are indicated with an asterisk ().

Are you in good academic standing?

yes

no

Cumulative GPA?

(Open Ended Question)

Major / Degree Program?

(Open Ended Question)

Year in School?

Freshmen

Sophomore

Junior

Senior

Grad Student

Anticipated Graduation Date?

(Open Ended Question)

Are you bilingual in English and Spanish?

Yes

No

Please list your availability for the current and upcoming semester (if available). Please take into account class schedule and extracurricular priorities.

(Open Ended Question)

What talent and skills would you bring to this position?

(Open Ended Question)

How would you handle emotionally charged phone calls.

(Open Ended Question)

What made you choose the University of La Verne for your college experience?

(Open Ended Question)

Applicant Documents

Required Documents

Resume

Optional Documents

Letter of Recommendation 1