Timetabling Coordinator (Operations)

University of Queensland
December 04, 2023
Offerd Salary:$93,254
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
  • Academic Services Division

  • Bring your experience in timetabling services to lead a highly functional team that delivers excellent results.

  • Implement improvement processes and enhance functionality of systems by analysing complex data to solve problems.

  • Make a meaningful contribution on improving the student experience by delivering efficient timetables.

  • Based at our St Lucia campus

  • About UQ

    As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

    Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.

    Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

  • 26 weeks paid parental leave or 14 weeks paid primary caregiver leave.

  • 17% superannuation contributions.

  • 17.5% annual leave loading.

  • Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.

  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.

  • On campus childcare options.

  • Cheap parking (from just $5 a day).

  • Salary packaging options.

  • About This Opportunity

    This role primary focus will be on ensuring the production of the university timetable and associated activities. This role will ensure the efficient and effective management of the university's timetable services team, including staff supervision, process development, relationship management, and continuous improvement initiatives. The coordinator is responsible for fostering a positive work environment, facilitating effective communication, and ensuring the smooth functioning of team.

    Key responsibilities include:
  • Coordinate the production and publication of the University's class timetables, including oversight of data collection, scheduling of activities and class allocation.

  • Negotiate competing demands from faculties, schools and other parties in relation to class activity scheduling, room allocations and space availability.

  • Provide day to day supervision to designated professional staff in the team, including management of workflow, workloads, proactive leave management, general supervision, performance appraisal processes and associated training and development activities.

  • Oversee the induction and training of all new staff within the team.

  • Establish and maintain a culture of continuous improvement of business processes and systems that support the operations of the unit.

  • Provide specialist and expert advice on class timetabling, class allocations, room bookings, associated systems, and information regarding central teaching and meeting rooms to a wide array of stakeholders.

  • Provide continual training, support and guidance to faculty and school timetabling officers.

  • Develop, implement, and manage processes to review and update relevant information for staff and students in relation to timetabling and room bookings at UQ.

  • Effective communications with faculties and schools and teaching space stakeholders, including establishing and maintaining co-operative working relationships.

  • Keep the Senior Manager of Examinations and Timetabling Services fully informed about the activities and issues.

  • Provide secretarial support at meetings, committees and working parties as required.

  • Undertake other duties as directed by Senior Manager, Examinations and Timetabling Services, including undertaking duties of other coordinators within the team.

  • This is a full-time, continuing position.

    At HEW level 7 , the full-time equivalent base salary will be in the range $93,254.55 to $101,680.96, plus a generous super allowance of up to 17%. The total FTE package will be up to $109,107.82 to $118,966.72 annually. As this role is covered by an Enterprise Agreement, you will also receive regular remuneration increases .

    About You
  • A degree with at least four (4) years subsequent relevant experience, or extensive experience and management expertise, or an equivalent combination of relevant experience and/or education/training.

  • Demonstrated experience in staff management in a high volume, service orientated environment, including the planning, organising, performance management and development of staff.

  • High level organisational and administrative skills with the ability to work with limited direction; the ability to set and manage competing priorities whilst maintaining high levels of accuracy and attention to detail.

  • Proven strategic thinking, analytical and problem-solving skills including the ability to conceptualise, establish and implement new initiatives.

  • Highly developed interpersonal communication, negotiation and conflict resolution skills to manage the expectations of multiple stakeholders and maintain networks within and external to the University.

  • Excellent written and oral communication, and presentation skills.

  • High level competence in the use of a wide range of computer applications in a network environment, experience with databases and management information systems, and understanding of system functionality.

  • Experience working with timetabling and class allocation systems in a tertiary education environment.

  • Flexibility to work outside of normal hours and on Saturdays where required during peak periods.

  • Knowledge of the academic, student and administrative policy and procedures applicable in tertiary education settings, or the ability to rapidly acquire detailed knowledge.

  • In addition, the following mandatory requirements apply:

  • Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
  • Questions?

    For more information about this opportunity, please contact Stephen Gillard at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

    Want to Apply?

    All applicants must upload the following documents in order for your application to be considered:

  • Cover letter

  • Statement addressing the ‘About You' section

  • Resume

  • Other Information

    At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion. We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Accessibility requirements and/or adjustments can be directed to [email protected]

    If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

    Applications close Monday, 4 December 2023 at 11.00pm AEST (Job Reference Number - R-32283). Please note that interviews have been tentatively scheduled for 12 December 2023.

    From this employer

    Recent blogs

    Recent news