Therapy Treatment Scheduler

University Hospital Southampton NHS Foundation Trust
February 03, 2023
Offerd Salary:£21,730 - £23,177
Working address:N/A
Contract Type:Other
Working Time:Part time
Working type:N/A
Ref info:N/A
Therapy Treatment Scheduler Band 3

Main area

Cancer Care


Band 3




Part time - 22.5 hours per week

Job ref



Southampton General Hospital




£21,730 - £23,177 pa pro rata

Salary period



03/02/2023 23:59

Interview date

Job overview

We have an exciting opportunity within the Systemic Anti-Cancer Therapy (SACT) team for a Treatment Scheduler. We are looking for an enthusiastic and motivated member of staff to join our treatment scheduling team working in a friendly and supportive environment. The post is part time, working five hours a day (22.5 hours per week) - Monday to Friday.

You will be responsible for the smooth running of patient treatment by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs.

Cancer Care is a compassionate, dynamic and high-profile care group which covers a wide range of specialties from treatments for patients with cancer, including chemotherapy and radiotherapy as well as being a Regional Bone Marrow Transplant Unit. We are also the Regional Primary Treatment Centre for Teenagers and Young Adults with cancer.

Main duties of the job

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

Working for our organisation What we can offer you

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees can access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live, and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Detailed job description and main responsibilities Your Responsibilities What you'll do

In this role you will

  • Book appointments for patients entering the treatment pathway, including scheduling complex chemotherapy.
  • Co-ordinate and re-schedule patients through the entire treatment pathway ensuring a seamless and planned approach.
  • Be the first point of contact point for clinical staff regarding patient referral to chemotherapy service.
  • Provide necessary clinic documentation for treatment appointments.
  • What we're looking for

    Ideally you will have experience of working in a customer led environment, but we do provide comprehensive training to help you achieve your potential.

    We're also looking for you to demonstrate:

  • High standards of accuracy with attention to detail
  • Ability to communicate over the telephone and in person
  • Competent IT skills, including a working knowledge of Microsoft Office packages
  • The ability to work independently but also be a good team player with a friendly and approachable manner.
  • Additional information

    Interviews will be held on Wednesday, 15 February 2023

    Should you have any queries, please use the contact details below to get in touch.

    Person specification Qualifications Essential criteria
  • Good standard of education with literacy and numeracy skills to GCSE pass level 4-9.
  • NVQ 2 diploma or equivalent
  • Desirable criteria
  • Courses/further study attended to demonstrate evidence of personal development
  • Extensive knowledge of: E-CaMIS, CaMIS or similar hospital based systems
  • Experience Essential criteria
  • Recent experience of working in a busy hospital/healthcare office environment
  • Experience of working within the confines of the Data Protection Act
  • Desirable criteria
  • Experience of working in a large NHS hospital
  • Experience of dealing with non-routine and complex problems, progress chasing
  • Skills Essential criteria
  • Ability to work under pressure to deliver against tight deadlines
  • Proven ability to work to strict deadlines, prioritise and multi-task
  • Excellent written and verbal English communication skills
  • Able to learn and assimilate information quickly
  • Problem solving skills
  • Ability to get on with people and share knowledge and best practice with others.
  • Ability to maintain attention to detail whilst dealing with frequent interruptions
  • Polite, sympathetic, patient and diplomatic
  • Flexible and adaptable approach to workload
  • Special requirements Essential criteria
  • Reliability – good time keeping
  • Values Essential criteria
  • Able to demonstrate behaviours that meet the Trust Values Patients First
  • Able to demonstrate behaviours that meet the Trust Values Always Improving
  • Able to demonstrate behaviours that meet the Trust Values Working Together
  • Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. We will not accept any applications or queries via agencies, under any circumstances.

    For more information about our Trust

    Head to our careers portal where you'll find information about:

    - Our values and vision - Our services and teams - Benefits we offer our staff - UK professional body registration - Information about our city - Relocating to Southampton - Our fantastic staff and their work

    To find out what our staff think about working here, you may also wish to look at our most recent friends and family test and NHS staff survey results, or our latest CQC report.

    Getting to work - our travel promise

    Getting to work should be as easy as possible and that's why we have introduced the UHS travel promise – a commitment from the Trust that we will provide reasonable travel options for every member of staff. Every member of staff can apply for a permit to use our park & ride facility. Eligibility for on-site parking is dependent on the nature and requirement of the role. All staff can also access a range of discounted benefits relating to travel including reduced price bus tickets, purchase of salary sacrifice bikes and ultra-low emission cars.

    Our commitment to equality

    Equality remains at the centre of our policymaking, service delivery, and employment practice, giving all employees equal opportunity to develop, apply for promotions, and have working arrangements that enable them to achieve a manageable work-life balance.

    UHS actively promotes a work environment free from harassment and discrimination and provides training for managers and staff to ensure this happens. We also closely monitor recruitment activity, training, development, and employment practices to ensure equality of practice with regard to race, colour, ethnic or national origin, religion or belief, gender, sexual orientation, disability, marital status and age.

    How and why we use your information

    The Trust is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

    The European General Data Protection Regulations enhances individuals' rights and safeguards all of their data in place under the DPA. Please click here to see how and why we store your information.

    Find us on social media, we're on: Facebook, Twitter, Instagram, and LinkedIn

    Employer certification / accreditation badges Applicant requirements

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    Documents to download
  • Job Description (PDF, 528.6KB)
  • Personal Specification (PDF, 208.2KB)
  • Apply online now

    Further details / informal visits contact


    Kane Scott

    Job title

    Outpatient Team Leader

    Email address

    [email protected]

    Telephone number

    023 8120 2438
    If you have problems applying, contact


     If you have problems with the

    online application form please contact Recruitment Support Services Open Monday to Friday 08:30am to 5:30pm


     01629 690826

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