Technical Support Desk Specialist - Information Technologies, Cocoa

Eastern Florida State College (Cocoa)
June 12, 2023
Contact:N/A
Offerd Salary:$37.25/$59
Location:N/A
Working address:N/A
Contract Type:Other
Working Time:Part time
Working type:N/A
Ref info:N/A
Announcement Of Position Vacancy

Eastern Florida State College Cocoa, Florida

Office Of Human Resources

Position Title: Technical Support Desk Specialist - Information Technologies, Cocoa Position Number: 042523-001H Position Type: Part-Time Position Status: Position Closed, Committee reviewing applications Campus & Location: Cocoa Position Description:

Eastern Florida State College is currently seeking applications for the part- time position of Technical Support Desk Specialist on the Cocoa Campus in Cocoa, Florida.

Salary & Benefit:

The hourly rate is $13.50. This position has been approved for up to 20 hours per week. This position is eligible for regular part-time benefits (i.e. vacation, life insurance, etc.).

Position Concept:

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. This position will work closely with all (IT) Information Technology staff.

Minimum Qualifications:

The following minimum qualifications for this position must be met before any applicant will be considered:

  • High School diploma or GED.
  • One year experience or industry certification.
  • Must have strong customer support skills.
  • Knowledge/previous usage of the capabilities of Education Learning Management Systems, computer hardware & software, operating systems hardware & software, and peripheral equipment troubleshooting techniques.
  • Valid Florida Motor Vehicle Operator's license required.
  • This position will require successful fingerprinting and substance screening.The candidate chosen will be required to pay the associated fees (currently $37.25/$59.20).These fingerprinting and substance screening fees ($37.25/$59.20) are non-refundable.
  • Understanding of and commitment to Equal Access/Equal Opportunity.
  • Official transcripts of all collegiate work will be required to be considered beyond the application phase.
  • High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.

    Minimum physical qualifications:

  • Ability to communicate both orally and in writing.
  • Ability to occasionally lift, push, pull and/or move up to 40 pounds.
  • Ability to access input and retrieve information and/or data from a computer.
  • Works inside in an office environment.
  • Works in or with moving vehicles and/or equipment.
  • Works in noisy conditions.
  • Notes:

    Applications will be accepted from April 26, 2023 through May 5, 2023 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans' Preference in employment for eligible veterans and eligible spouses of veterans.

    How To Apply : All applicants must apply on-line in order to be considered for employment at Eastern Florida State College. If applicants need assistance in completing the on-line application, they should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.

    Note To Applicant : Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President of Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.

    Contact Human Resources

    Eastern Florida State College
    Human Resources
    1519 Clearlake Road
    Cocoa, FL 32922
    
    Telephone: (321) 433-7070
    
     FAX: (321) 433-7065
    
    Florida Relay: 1-800-955-8770
    
    Email: [email protected]
    

    Nondiscrimination Statement : Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity, and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veteran status, ancestry, or political affiliation in its programs, activities, or employment.

    Accreditation Statement : Eastern Florida State College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award baccalaureate and associate degrees, as well as specialized certificate programs. Questions about the accreditation of Eastern Florida State College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling 404-679-4500, or by using information available on the SACSCOC's website.

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