Technical Product Manager Eforms and Workflow

University of Idaho
February 02, 2023
Offerd Salary:$75,000
Working address:N/A
Contract Type:Open-ended
Working Time:Full Time
Working type:N/A
Ref info:N/A
Position Details

Position Information

Posting Number SP003745P

Position Title Technical Product Manager Eforms and Workflow Location Moscow, Off Campus Location - hybrid or remote option available Division/College Technology Department Enterprise Applications FLSA Status Overtime Exempt Employee Category Exempt Pay Range $75,000.00 annually or higher depending on experience Type of Appointment Fiscal Year FTE


Full Time/Part Time Full Time Position Overview

The Technical Product Manager contributes to the planning, design, and development of enterprise applications. This position is responsible for the success of a product or family of products. This position will work closely with cross-functional business leaders, peers, and technology leadership to ensure systems are positioned for the growth of the University. This includes performing or supervising analysis, design, development, and testing, to ensure the deployment of reliable, secure, and scalable business-critical applications and platforms. The Technical Product Manager works in a collaborative environment with business and technology owners and fosters a culture of teamwork and support across the University and within the technology team.

This position is a blend of product and project leadership and will require partnering with cross functional teams to achieve high performance levels with application services and support the alignment of team activities with the University's business needs.

Duties may include:

  • Understanding and representing user needs.
  • Defining a vision and roadmap for a product.
  • Aligning stakeholders around the vision for the product.
  • Prioritizing product features and capabilities.
  • Managing a product backlog.
  • Overseeing development stages and evaluating progress.
  • Serving as a liaison between department stakeholders and development.
  • Collaborating across teams to empower independent decision-making.
  • Other duties as assigned
  • Learn more about joining the Vandal family and OIT at www. .

    This position has the option of a hybrid or fully remote work schedule.

    Unit Overview

    Enterprise Applications (a department within OIT – Office of Information Technology) supports the key administrative computing systems for the University of Idaho. These systems include enterprise business applications such as Ellucian Banner ERP, UI's student, faculty, and staff dashboard, and, as well as supporting several custom-developed applications that serve departments across the university. Enterprise Application's focus is on providing outstanding customer support and maximizing the end user experience, and helping colleges and departments identify the appropriate technology solution for real business problems with the goal of increasing overall productivity and efficiency.

    Funding A visa sponsorship is available for the position listed in this vacancy. No Internal Posting?

    Position Responsibilities

    Key Accountability Provide Vison and Leadership for a Product or Product Portfolio by:

    Job Duties

  • Serving as the Subject Matter Expert (SME) for a Product or Portfolio of related Products.
  • Understanding of available Enterprise Platforms.
  • Understanding of and representing user needs.
  • Defining a vision for a product and creating product roadmaps.
  • Aligning stakeholders around the vision for the product.
  • Prioritizing product features and capabilities.
  • Ensuring effective cross-functionality and collaboration between teams.
  • Determining metrics for success.
  • Collecting and interpreting customer feedback
  • Coordinate with other Product Managers on prioritizing, scheduling, architecting, and communicating change across the University.
  • Managing customer satisfaction and well as adhering to service level targets.
  • Key Accountability Provide Product Ownership and Project Management by:

    Job Duties

  • Ensuring development projects and software deployments meet business requirements and goals, fulfill end-user requirements, and comply with all applicable security, privacy, audit requirements and regulations and delivered with the highest quality.
  • Managing the product lifecycle, creating upgrade and testing schedules and coordinating regression, QA and UAT testing.
  • Managing a product backlog, gathering requirements and user stories, prioritizing tasks, monitoring progress, and providing feedback.
  • Developing technical design documents, architectural diagrams and process flows by collaborating with peers and team members.
  • Performing continuous review of technologies, industry standards and industry-related developments and making recommendations relative to the need for further research and associated changes.
  • Delivering projects and initiatives to meet organizational priorities and timelines.
  • Key Accountability Manage Key Partner Relationships by:

    Job Duties

  • Representing organizational IT in meetings related to your supported product family.
  • Creating and promoting a culture of excellent customer service.
  • Establishing and maintaining ties with colleagues throughout the institution to ensure optimal collaboration and coordination of effort.
  • Maintaining relationships with technology vendors for the department and/or business owners.
  • Maintaining relationships with leadership, business owners and end users to better understand their needs and address organizational goals.
  • Position Qualifications

    Required Experience

  • Three years of experience working with software applications in a technical or functional support role
  • Prioritizing work and ensuring projects and workloads are completed on time
  • Collaborating with diverse stakeholders across functional areas
  • Translating business-to-technical requirements (or vice versa)
  • Working as part of a project team
  • Required Education

  • High School Diploma or equivalent
  • Required Licensures, Certifications or other Additional Preferred

  • Five or more years of experience working with SaaS based software applications in a technical or functional leadership role (preferably Enterprise Content Management applications).
  • Bachelor's Degree in Business, Management of Information Systems, Information Technology, or related field.
  • Agile Certification (e.g., Product Owner, Scrum Master or similar)
  • ITIL Certification
  • Experience with:

  • Higher Education technology.
  • Modern API development with web services.
  • Understanding the relationships between ERP, CRM, CMS, third-party solutions, relational databases.
  • Source Code Control / Versioning tools (e.g., Git).
  • Unit-test frameworks, testing automation and CI/CD tools (e.g., Azure DevOps, Selenium, JUnit, GitLab CI/CD)
  • Physical Requirements Working Conditions Degree Requirement N/A: No degree requirement

    Posting Information

    Posting Date 01/18/2023

    Closing Date Open Until Filled Yes Special Instructions to Applicants

    Posted until suitable pool of qualified applicants received. Applications received on or before February 2, 2023 will receive first consideration.

    In your letter of qualification, please address all of the required qualifications and any applicable preferred qualifications for this position.

    Applicant Resources https: // www. resources/careers/applicant-resources Background Check Statement

    Applicants who are selected as final possible candidates must be able to pass a criminal background check.

    EEO Statement

    The University of Idaho (U of I) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, U of I does not discriminate on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity/expression, disability, genetic information or status as any protected veteran or military status in its programs or activities, including employment, admissions and educational programs.

    Applicant Documents

    Required Documents

  • Resume/CV
  • List of References
  • Letter of Qualification
  • Optional Documents

    Supplemental Questions

    Required fields are indicated with an asterisk ().

  • How did you hear about this employment opportunity?
  • Academic Keys
  • Association of Public and Land Grant Universities (APLU)
  • Chronicle of Higher Education
  • Craig's List
  • Department of Labor/Job Service including Job Central or Idaho Works
  • Facebook
  • Higher Education Recruitment Consortium (HERC)
  • LinkedIn
  • National Association of State Universities and Land-Grant Colleges (website)
  • Newspaper
  • Professional Listservs (Ex: NACUBO, AAAE, ISMC, etc.)
  • Veterans in Higher Ed
  • Diverse: Issues in Higher Education
  • Inside Higher Ed
  • HireEd/Academic Impressions
  • Word of Mouth
  • Other Advertising Venue
  • University of Idaho Website
  • University of Idaho Daily Register
  • University of Idaho Employee
  • Were you referred to this employment opportunity by a current University of Idaho employee? If so, please provide their name and department.
  • (Open Ended Question)

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