Position Details
Position Information
Posting Number SP003745P
Position Title Technical Product Manager Eforms and Workflow
Location Moscow, Off Campus Location - hybrid or remote option available
Division/College Technology
Department Enterprise Applications
FLSA Status Overtime Exempt
Employee Category Exempt
Pay Range $75,000.00 annually or higher depending on experience
Type of Appointment Fiscal Year
FTE
1
Full Time/Part Time Full Time
Position Overview
The Technical Product Manager contributes to the planning, design, and
development of enterprise applications. This position is responsible for the
success of a product or family of products. This position will work closely
with cross-functional business leaders, peers, and technology leadership to
ensure systems are positioned for the growth of the University. This includes
performing or supervising analysis, design, development, and testing, to
ensure the deployment of reliable, secure, and scalable business-critical
applications and platforms. The Technical Product Manager works in a
collaborative environment with business and technology owners and fosters a
culture of teamwork and support across the University and within the
technology team.
This position is a blend of product and project leadership and will require
partnering with cross functional teams to achieve high performance levels with
application services and support the alignment of team activities with the
University's business needs.
Duties may include:
Understanding and representing user needs.
Defining a vision and roadmap for a product.
Aligning stakeholders around the vision for the product.
Prioritizing product features and capabilities.
Managing a product backlog.
Overseeing development stages and evaluating progress.
Serving as a liaison between department stakeholders and development.
Collaborating across teams to empower independent decision-making.
Other duties as assigned
Learn more about joining the Vandal family and OIT at
www. uidaho.edu/oit/join .
This position has the option of a hybrid or fully remote work schedule.
Unit Overview
Enterprise Applications (a department within OIT – Office of Information
Technology) supports the key administrative computing systems for the
University of Idaho. These systems include enterprise business applications
such as Ellucian Banner ERP, UI's student, faculty, and staff dashboard, and
UIdaho.edu, as well as supporting several custom-developed applications that
serve departments across the university. Enterprise Application's focus is on
providing outstanding customer support and maximizing the end user experience,
and helping colleges and departments identify the appropriate technology
solution for real business problems with the goal of increasing overall
productivity and efficiency.
Funding
A visa sponsorship is available for the position listed in this vacancy. No
Internal Posting?
Position Responsibilities
Key Accountability Provide Vison and Leadership for a Product or Product
Portfolio by:
Job Duties
Serving as the Subject Matter Expert (SME) for a Product or Portfolio of
related Products.
Understanding of available Enterprise Platforms.
Understanding of and representing user needs.
Defining a vision for a product and creating product roadmaps.
Aligning stakeholders around the vision for the product.
Prioritizing product features and capabilities.
Ensuring effective cross-functionality and collaboration between teams.
Determining metrics for success.
Collecting and interpreting customer feedback
Coordinate with other Product Managers on prioritizing, scheduling,
architecting, and communicating change across the University.
Managing customer satisfaction and well as adhering to service level
targets.
Key Accountability Provide Product Ownership and Project Management by:
Job Duties
Ensuring development projects and software deployments meet business
requirements and goals, fulfill end-user requirements, and comply with all
applicable security, privacy, audit requirements and regulations and
delivered with the highest quality.
Managing the product lifecycle, creating upgrade and testing schedules and
coordinating regression, QA and UAT testing.
Managing a product backlog, gathering requirements and user stories,
prioritizing tasks, monitoring progress, and providing feedback.
Developing technical design documents, architectural diagrams and process
flows by collaborating with peers and team members.
Performing continuous review of technologies, industry standards and
industry-related developments and making recommendations relative to the
need for further research and associated changes.
Delivering projects and initiatives to meet organizational priorities and
timelines.
Key Accountability Manage Key Partner Relationships by:
Job Duties
Representing organizational IT in meetings related to your supported
product family.
Creating and promoting a culture of excellent customer service.
Establishing and maintaining ties with colleagues throughout the
institution to ensure optimal collaboration and coordination of effort.
Maintaining relationships with technology vendors for the department
and/or business owners.
Maintaining relationships with leadership, business owners and end users
to better understand their needs and address organizational goals.
Position Qualifications
Required Experience
Three years of experience working with software applications in a
technical or functional support role
Prioritizing work and ensuring projects and workloads are completed on
time
Collaborating with diverse stakeholders across functional areas
Translating business-to-technical requirements (or vice versa)
Working as part of a project team
Required Education
High School Diploma or equivalent
Required Licensures, Certifications or other
Additional Preferred
Five or more years of experience working with SaaS based software
applications in a technical or functional leadership role (preferably
Enterprise Content Management applications).
Bachelor's Degree in Business, Management of Information Systems,
Information Technology, or related field.
Agile Certification (e.g., Product Owner, Scrum Master or similar)
ITIL Certification
Experience with:
Higher Education technology.
Modern API development with web services.
Understanding the relationships between ERP, CRM, CMS, third-party
solutions, relational databases.
Source Code Control / Versioning tools (e.g., Git).
Unit-test frameworks, testing automation and CI/CD tools (e.g., Azure
DevOps, Selenium, JUnit, GitLab CI/CD)
Physical Requirements
Working Conditions
Degree Requirement N/A: No degree requirement
Posting Information
Posting Date 01/18/2023
Closing Date
Open Until Filled Yes
Special Instructions to Applicants
Posted until suitable pool of qualified applicants received. Applications
received on or before February 2, 2023 will receive first consideration.
In your letter of qualification, please address all of the required
qualifications and any applicable preferred qualifications for this position.
Applicant Resources https: // www. uidaho.edu/human-
resources/careers/applicant-resources
Background Check Statement
Applicants who are selected as final possible candidates must be able to pass
a criminal background check.
EEO Statement
The University of Idaho (U of I) is an equal opportunity and affirmative
action employer committed to assembling a diverse, broadly trained faculty and
staff. Women, minorities, people with disabilities and veterans are strongly
encouraged to apply. In compliance with applicable laws and in furtherance of
its commitment to fostering an environment that welcomes and embraces
diversity, U of I does not discriminate on the basis of race, color, religion,
national origin, sex, age, sexual orientation, gender identity/expression,
disability, genetic information or status as any protected veteran or military
status in its programs or activities, including employment, admissions and
educational programs.
Applicant Documents
Required Documents
Resume/CV
List of References
Letter of Qualification
Optional Documents
Supplemental Questions
Required fields are indicated with an asterisk ().
How did you hear about this employment opportunity?
Academic Keys
Association of Public and Land Grant Universities (APLU)
Chronicle of Higher Education
Craig's List
Department of Labor/Job Service including Job Central or Idaho Works
Facebook
Higheredjobs.com
Higher Education Recruitment Consortium (HERC)
Indeed.com
LinkedIn
National Association of State Universities and Land-Grant Colleges (website)
Newspaper
Professional Listservs (Ex: NACUBO, AAAE, ISMC, etc.)
Veterans in Higher Ed
Diverse: Issues in Higher Education
Inside Higher Ed
HireEd/Academic Impressions
Word of Mouth
Other Advertising Venue
University of Idaho Website
University of Idaho Daily Register
University of Idaho Employee
Were you referred to this employment opportunity by a current University of Idaho employee? If so, please provide their name and department.
(Open Ended Question)
