Talent Solutions Consultant

North Carolina Agriculture Technical State University
January 23, 2023
Offerd Salary:$58,650
Working address:N/A
Contract Type:Open-ended
Working Time:Full time
Working type:N/A
Ref info:N/A
Posting Details

Classification Information

Position/Classification Title Human Resources Consultant

Classification Type SHRA Position required to work during periods of adverse weather or other emergencies: N - Not Mandatory Minimum Experience/Education

Bachelor's degree and two years of progressively responsible professional human resources management experience; or an equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.

Preferred Years Experience, Skills, Training, Education

Prefer an additional 2 years of experience in recruitment/employment/talent solutions . Demonstrated experience in developing and utilizing creative/innovative recruitment techniques. Recruitment experience in a higher education setting. Familiarity with State of North Carolina and UNC system policies, procedures, guidelines, and regulations with regard to recruitment, selection, and employment Relevant professional certification(s) such as SHRM-CP, SHRM-SCP, PHR, SPHR, or related. Excellent technical skills and demonstrated ability to learn new systems quickly.

Required License or Certification


Position Overview

Primary Purpose of Position

This position serves as an employment consultant for all matters associated with the recruitment, screening, and selection approval of SHRA and EHRA non- faculty employees. A primary responsibility of this role will be to provide professional consultation and training on recruitment policies, procedures, and best practices to campus managers engaged in the process of hiring employees in these classifications. This position will be instrumental in building our professional and support staff workforce and maintaining compliance to all federal, state, and university system employment policies. This individual will be responsible for working closely with other HR Managers and Consultants in Class and Comp and Employee Relations to ensure that recruitment efforts align with the University's vision, mission, and strategic goals.

The Talent Solutions Consultant will work with the Talent Solutions Manager and departmental hiring managers in planning, developing, and implementing recruiting strategies. This position will be responsible for the refinement of hiring processes and work flows to support operational efficiency. The position will collaborate with Talent Solutions team members to evaluate and streamline processes and develop innovative recruitment strategies to create diverse high-quality candidate pools based on current and future University needs.

Primary Function of Organizational Unit

North Carolina Agricultural and Technical State University is a progressive university offering fully accredited academic programs to over 13,000 students. The University has over 1,600 permanent, currently employed faculty and staff. The University is engaged in a transformational process to become an interdisciplinary University with ambitious goals involving expanding and diversifying resources, globalization, and information technology leadership and establishing partnerships throughout the state and community. The Division of Human Resources provides comprehensive programs and services to support, attract and retain high performing faculty and staff at the University, as well as, to develop an interdisciplinary workforce to effectively serve the University in support of its mission. North Carolina A&T State University HR Talent Solutions Unit is comprised of a team of recruiters (coordinating SHRA, EHRA non-faculty, Temporary, Student and New Hire Compliance) for the university. The Talent Solutions unit is being restructured to bolster hiring effectiveness and support the Vice Chancellor in executing key HR initiatives. Talent Solutions provides services and consultation to campus & community customers involved in the recruitment & selection processes.

Work Hours 8-5pm, M-F Extended hours may be required during peak periods to meet business needs.

Key Responsibilities and Related Competencies

Required Competency Consultation


  • The Talent Solutions Consultant serves as a knowledgeable consultant and advisor to hiring managers throughout the University in the development, implementation, and execution of effective recruitment and selection efforts. Provides proactive recruitment consultation, advisement, and assistance to campus to accomplish the strategic talent acquisition needs of the University that is customer focused and contributes to a high-level of organizational excellence. This role will include developing and delivering relevant training/education for hiring managers in talent acquisition and employment policy.
  • Partners with hiring managers and organizational leaders to determine talent needs and plan effectively for current and future talent acquisition. Maintains professional relationships with both internal and external clients, services, and resources to ensure current and future staffing goals are achieved.
  • Builds applicant recruitment sources, recruitment outreach strategies and community partnerships by researching and contacting a wide variety of resources and services including, but not limited to, community services, colleges, employment agencies, recruiters, media, and internet sites.
  • Must apply an in-depth knowledge of HR policies, procedures, best practices and their theoretical bases to advise on compliance issues and to know when policy or procedural exceptions are allowable. Uses negotiation to build consensus with managers on complex employment policies of which they may not be aware. Explains sensitive compensation disparities while maintaining complete confidentiality as necessary. Thoroughly understands market (external) and internal pa equity issues when consulting on hiring ranges.
  • Guides and coaches clients and co-workers to support evaluation and resolution of the most complex operational issues, often in overlapping HR program areas.
  • With every posting, assists hiring officials with developing their job posting(s); consults on job advertisement needs; identifying job criteria concerning the job description. Applies an in-depth knowledge of SHRA career banding competency profiles and EHRA classifications (SAAO and IRIT) when guiding hiring managers. Explains SHRA career-banded classifications and associated pay bands/ pay factors. Conveys information on EHRA classifications and salary ranges. Understands temporary employment policies in order to suggest options in difficult recruitment situations. Reviews interview questions and assists managers in developing behavioral and competency-based questions when necessary. Provides advice on how to develop appropriate work samples, and addresses questions and concerns with completing hiring proposal and the submission of selection documentation. Negotiates starting salaries, using state-defined salary ranges, ongoing compensation guidance, and review of internal equity.
  • Provides counsel to university employees seeking to make job changes. Provides counsel to
  • internal and external applicants as regards the hiring process – to include hiring timelines; how to submit applications; and general information associated with University employment. Assists applicants on navigating the application process, including troubleshooting account access issues in PeopleAdmin. Follows up on issues needing policy interpretation or system improvements with the Talent Solutions Manager and responds to clients promptly.

    Required Competency Program/Project Administration


  • In partnership with university leaders, hiring managers, and/or HR partners, develops and executes immediate and long-term recruitment strategies to meet unit business objectives and needs. The Talent Solutions Consultant searches for, identifies, recruits, and evaluates candidates with the necessary combination of experience, education and skills to fill the wide variety of professional and staff positions in assigned divisions of the university. The Talent Solutions Consultant serves as a recruiter in attracting prospective candidates to NC A & T in support of advancing its mission, vision, and goals to recruit a diverse and highly talented workforce. As a professional talent acquisition consultant, the position manages job vacancies for positions, including posting positions in the PeopleAdmin system and screening applicants. The role includes researching and incorporating a variety of strategies for applicant attraction including external advertising, networking, conducting queries within resume databases, social media platforms, and participating in local and regional job fairs. Identifies projects to improve the process for managers, employees, and candidates. The Talent Solutions Consultant must know established HR procedures and practices in terms of client needs and strategic goals to achieve results. Must apply knowledge of how internal and external priorities affect recruitment strategies, challenges and cycles in order to improve recruitment programs.
  • Develops effective recruitment plans by studying organizational plans and objectives and meeting with relevant leaders. Designs and delivers training for hiring managers on all applicable Federal and State employment and hiring regulations and university procedures, including developing tools for effective interviewing methods and understanding how to access and use the PeopleAdmin system.
  • Works with hiring departments to establish job postings to attract qualified candidates. Reviews job postings for accurate information and grammatical errors. Drafts/edits ad copy for external advertisements, as requested and/or necessary. Posts and monitors the status of vacancy announcements in PeopleAdmin, verifies the budgets assigned to vacancies, and determines appropriate hiring ranges.
  • Reviews, screens and refers applications based upon established State minimum training and education requirements and established preferred qualifications Reviews selection documentation for compliance with EEO/AA policies and procedures, this includes all selection documentation, telephone reference checks, initial competency assessment, interview questions, and non-selection criteria. Works with hiring officials to resolve non-compliance issues before approval of hiring proposal. Initiates criminal background checks upon receipt of selection documentation and review results. Checks for a successful background check completion and directs any convictions to the Talent Solutions Manager; verifying I-9 is completed and up-to-date in applicable system. Consuls with Employee Relations Director as necessary determining employment eligibility for candidates with confirmed criminal convictions.
  • Prepares employment offers under NC OSHR authorized salary administration policies and guidelines or UNC System Office approved salary ranges. Conducts and obtains necessary approvals for salary assessments to determine compliant salary offers, extend job offers to selected candidates, and complete hiring proposal workflows in PeopleAdmin. Compares salary recommendations with the existing internal equity structure. Consults with the Talent Solutions Manager before the approval of salary exceptions. Communicates approved range of pay to hiring officials and initiates all new hire/transfer processes.
  • Serves as a system administrator for the PeopleAdmin system, including providing access and instruction of use to University hiring managers, search committee members, and applicants; and troubleshooting issues in order to provide problem resolution for system functionality. Incumbent will complete PeopleAdmin certification training to help provide basic user troubleshooting and support.
  • Develops metrics to ensure timely posting of jobs, filling of positions, and onboarding of new hires. It will be the duty of the consultant to check People Admin to ensure all selected employees were carried out to completion and their entirety weekly. This includes, but is not limited to Banner set up in PPAIDEN and PEAEMPL; completion of all applicable employment forms; and set up of employment folder.
  • Presents auditing finds to the Manager of Talent Solutions bi-weekly. Notifies Manager of Talent Solutions of any unusual trends (e.g.: high turnover in specific classes, a large number of vacancies in a particular department, declined offers in particular classes, inability to recruit certain types of employees).
  • Required Competency Communication


  • Communicates verbally and in writing with supervisors, employees, and applicants on the recruitment process for the University. Responsible for providing factual and procedural information, in regards to all matters on the recruitment and selection process of SHRA employees, to candidates and hiring managers. Topics may include: how to obtain employment, procedures for completing and submitting appointment paperwork, quotes for advertisement ads, and other information.
  • Provides excellent customer service to applicants during all stages of the application and selection process. Advises applicants of other openings for which their qualifications would match the requirements.
  • Applies knowledge of email protocol and excellent grammatical skills in all communications. Prepares written communication to the University of North Carolina System office and/or Office of State Human Resources (OSHR) for salary exceptions, when required.
  • Develops interesting presentation material for live workshops and online training methods. Incorporates business language and uses policy and procedural resources to ensure accuracy of communication.
  • Promotes and markets the attractiveness of working at NCA&T in all communication. Persuades managers and candidates of the beneficial outcomes of integrity in employment actions. Conveys sensitive information appropriately, and understands others' reactions to messages that are harder to accept when they are not the anticipated outcome.
  • Position Information

    Working Title Talent Solutions Consultant

    Competency Level Journey Position Number 000040 Recruitment Range $58,650. - $ 63,174 FLSA Exempt Position Type Staff Appointment Type Permanent - Full-time FTE 40 hours/week, 12 months If Time Limited, Appointment Length Organizational Division Talent Solutions Organizational Location VC for Human Resources Organizational Unit Recruitment and Retention

    Posting Detail Information

    Posting Number SHRA2092

    Open Date 01/17/2023 Close Date 01/23/2023 Special Instructions to Applicant

    You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity. All former applicants are given consideration. Do not re-apply if you applied for position 000038. Do not re-apply if you have previously applied for this (position # 000040) as your status is still the same. Thank you for your interest.

    Supplemental Questions

    Required fields are indicated with an asterisk ().

  • How did you hear about this employment opportunity?
  • Public Job Posting
  • Internal Job Posting
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • Website
  • Other
  • If you indicated you learned of this employment opportunity from an “Other” source please advise where you learned of the position:
  • (Open Ended Question)

  • Please rate your level of proficiency using Excel.
  • No experience
  • Novice
  • Intermediate
  • Expert
  • Please indicate your work experience in conducting salary assessments:
  • None
  • Less than 1 year
  • 1 - 2 years
  • 2 - 3 years
  • 3 or more years
  • Please indicate your work experience in employment recruitment:
  • None
  • Less than 1 year
  • 1 - 2 years
  • 2 - 4 years
  • 4 - 6 years
  • 6 or more years
  • Please select your years of experience with recruitment or talent acquisition (regardless of industry).
  • Less than 1 year
  • 1 - 2 years
  • 2 - 4 years
  • 4 - 6 years
  • 6 or more years
  • Please indicate your proficiency in Banner:
  • None
  • Some
  • Moderate
  • Skilled
  • Applicant Documents

    Required Documents

  • Resume
  • Cover Letter
  • Optional Documents

  • Letter of Reference 1
  • Letter of Reference 2
  • Letter of Reference 3
  • Bachelor's Degree - Copy of transcripts
  • Master's Degree - Copy of transcripts
  • From this employer

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