System Administrator
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Clearly document your experience as it relates to the "Essential Duties
and Responsibilities" section of the posting in the “Employment” section
of the application. We evaluate your experience based on this information.
Clearly outline dates of employment and select whether it is part time or
full time employment (full time is 40 or more hours per week).
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Posting Details
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Position Information
Job Title System Administrator
Posting Number F005663
Position Status Full Time
Assignment Length This field only applies to Faculty
Grant Funded No
Category Computer Services
Class Code 15 - 13
Pay Rate Commensurate with education and experience
Location District
Department DT Technology Infrastructure
Job Summary
This position is responsible for supporting and maintaining the TCC Azure,
Microsoft 365 (M365), Cloud-based environments, and virtualization
technologies by providing administration, implementation, process development,
and technology integration in a collaborative manner. This position also
provides technical expertise for deploying and supporting applications in
Azure/M365 and works closely across all of IT to ensure positive customer
outcomes.
Primary Duties and Responsibilities
Essential Performance Requirements
Designs, configures, manages, and maintains Azure, M365, and VMware
applications, services, systems, and resources
Adjusts Virtual Desktop and Virtual Server Infrastructure to improve
system performance
Works closely with Operations, Application Development and Administration,
Infrastructure Technology, Endpoint Support Staff, Business Leads, and
other teams to implement and incorporate application and service processes
in Azure, M365, and VMware
Monitors, reviews, and maintains security and service alerts and the
overall health of the Azure, M365, and VMware environments including
applications, services, and systems
Identifies and analyzes problems associated with the Cloud environment and
develops problem-resolution strategies
Works with Identity and Access Management staff to support account
management processes
Provides Level 2 and 3 Help Desk support for Azure, M365, and VMware
applications, services, and systems
Develops instructions and support/configuration documentation for Azure,
M365, and VMware applications and services for IT staff and end-users
Responsible for creating, editing, and maintaining technical reference
documentation for Azure, M365, and VMware
Maintains system backups while also creating and updating system scripts
Exhibits fiscal responsibility by optimizing Azure resources for cost and
performance optimization
Supports virtual servers and workstations in both the Cloud and on-
premises environments
General Supervision
System Administrator IV – V
Provides direction and support to team members by assisting with advanced
or complex technical situations and by providing guidance regarding best
practices
Acts as a mentor by providing support to team members as they expand their
knowledge and build higher-level skills
Service Excellence
Participates on behalf of the College in external community organizations
and associations as assigned to support the essential performance
requirements
Attends the workplace regularly, reports to work punctually, and follows a
work schedule to keep up with the demands of the worksite
Completes all required training and professional development sessions
sponsored through the Tarrant County College (TCC) Institute
Supports the values of the College: diversity, teaching excellence,
student success, innovation, and creativity and service to the College
Supports the mission, values and 3 goals and 8 principles of the College
Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of
work that may be performed. The omission of specific statements of duties does
not exclude them from the position if the work is similar, related or a
logical assignment to the position. The job description does not constitute an
employment agreement between the employer and employee and is subject to
change by the employer as the needs of the employer and requirements of the
job change.
Required Minimum Qualifications
System Administrator I
High school diploma or GED and two (2) years' working experience related
to the Essential Performance Requirements; or any equivalent combination
of education, training, certification, and work-related experience
System Administrator II
High school diploma or GED and four (4) years' working experience
related to the Essential Performance Requirements; or any equivalent
combination of education, training, certification, and work-related
experience
System Administrator III
High school diploma or GED and five (5) years' working experience
related to the Essential Performance Requirements; or any equivalent
combination of education, training, certification, and work-related
experience
System Administrator IV
High school diploma or GED and seven (7) years' working experience
related to the Essential Performance Requirements; or any equivalent
combination of education, training, certification, and work-related
experience
ITIL v4 Foundations certification
System Administrator V
High school diploma or GED and nine (9) years' working experience
related to the Essential Performance Requirements; or any equivalent
combination of education, training, certification, and work-related
experience
Microsoft Azure Administrator (AZ-103 or AZ-104) certification
Preferred Qualifications
Experience with virtualization technologies (Hyper-V)
Microsoft Azure Administrator (AZ-103 or AZ-104) Certification
Microsoft Identity and Access Administrator (SC-300) Certification
Microsoft 365 Certified: Fundamentals (MS-900) Certification
Major security certifications (Security+, CEH, or GIAC GCIH)
Knowledge, Skills and Abilities
Knowledge of networking principles and concepts
Knowledge of Microsoft Windows 10+ and/or Microsoft Server 2016+
Knowledge of Azure Active Directory, Microsoft Active Directory, Microsoft
Exchange, or PowerShell
Skilled in excellent customer service and interpersonal relationships with
diverse populations, including strong listening, verbal, and written
communication with technical and non-technical customers
Skilled using applications and enterprise systems, including the Microsoft
Office suite
Skilled in working with formal Change Control Systems based on the ITIL
model
Ability to work effectively in a collaborative environment and a setting
that is diverse and urban
Ability to think critically to effectively solve and communicate problems
in a fast-paced environment where the demands for work are varied, and
unpredictable in scope and volume
Ability to analyze data and provide sound recommendations based on policy,
procedure, practice, and existing regulations
Ability to perform and prioritize multiple tasks seamlessly while
exhibiting strong attention to detail and organization
Ability to delegate work appropriately to faculty and staff to meet
College and campus deliverables
System Administrator II and III (in addition to the Knowledge, Skills,
and Abilities listed above)
Knowledge of system monitoring tools
System Administrator IV (in addition to the Knowledge, Skills, and
Abilities listed above)
Skilled working with SAML-based authentication and identity providers
System Administrator V (in addition to the Knowledge, Skills, and
Abilities listed above)
Skilled working with JavaScript Object Notation (JSON)
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential duties and responsibilities.
Special Instructions Summary
Posted 08/25/2023
Posting Contact Summary
Should you have questions specific to this position please contact the
following individual
Contact Suresh Venugopal
[email protected]
Applicant Documents
Required Documents
Resume / Curriculum Vitae
Certification / License
Optional Documents
Cover Letter
Unofficial Transcripts
Posting Specific Questions
Required fields are indicated with an asterisk ().
Please select the highest level of education you have completed.
High School Diploma / GED
60 or more College Credit Hours
Associate's Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
None of the above
Do you have an ITIL v4 Foundations certification?
Yes
No
Do you have a Microsoft Azure Administrator (AZ-103 or AZ-104) certification?
Yes
No
Please list any certification or licensure you have that is directly related to this position.
(Open Ended Question)
How many years of working experience do you have related to the Essential Performance Requirements?
None
Less than 1 year of experience
1 year of experience
2 years of experience
3 years of experience
4 years of experience
5 or more years of experience
Please describe your experience (responses are used to determine eligibility).
(Open Ended Question)
How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)?
Advanced
Intermediate
Beginner
None
How would you rate your experience with web-based software?
Advanced
Intermediate
Beginner
None
How long have you been in your current role with TCC?
Less than 6 months
More than 6 months
I am not a current TCC employee
I am a current TCC student employee
