Support Worker in Prostate Cancer

University Hospital Southampton NHS Foundation Trust
February 13, 2023
Offerd Salary:£23,949 - £26,282
Working address:N/A
Contract Type:Fixed term: 12 month
Working Time:Full time
Working type:N/A
Ref info:N/A
Support Worker in Prostate Cancer Band 4

Main area



Band 4


Fixed term: 12 months


Full time - 37.5 hours per week

Job ref



Southampton General Hospital




£23,949 - £26,282 pa

Salary period



13/02/2023 23:59
Job overview

Due to Prostate cancer PTFU expansion and working in collaboration with Wessex Cancer Alliance, an opportunity to be part of our supportive and dynamic team has arisen. The Uro-Oncology team require a Support Worker for patients with Prostate Cancer. The role involves being responsible for the coordination of care for patients being referred into a self-management and patient triggered follow up pathway after cancer treatment. You will be supported and supervised by experienced prostate cancer nurses and will be working with a dynamic and motivated clinical team supporting patients through telephone triage patient workshops and remote surveillance.

You will work within and offer support to the rest of our growing Urology Team. We have a large team of Urology Cancer CNS's and support workers. We have a modern Urology Centre and Cancer centre consisting of Specialist Nurses and Associate Practitioners that are pivotal in helping provide a structured urology cancer service.

Main duties of the job

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

Working for our organisation What we can offer you

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Detailed job description and main responsibilities Your Responsibilities What you'll do
  • The overall purpose of this post is to work independently but under the guidance and supervision of a registered practitioner, to enable and support patients, to be able to access resources and services which help them to a more effective recovery and rehabilitation.
  • Triage incoming calls from patients using protocols and initiate appropriate responses based on appropriate tools and procedures
  • Communicate effectively with relevant MDTS and clinical teams to ensure that all new and migrated PTFU patients are identified for coordinated support as assessed by health professionals.
  • Coordinate and support access to and delivery of self-management programmes for patients and their carers on self-managed pathways.
  • Coordinate access to personalised information and education resources for patients and their carers on Self-managed follow-up pathways.
  • Monitor, audit and report on response times for access to specialist review when deemed necessary.
  • What we're looking for

    The role would suit an experienced health care worker with excellent communication and organisational skills, who has an appetite for learning and development – experience in cancer care, IT and urology or research would be an asset.

    Additional information

    Should you have any queries, please use the contact details below to get in touch.

    Person specification Qualifications / training required Essential criteria
  • Diploma level qualification or equivalent experience e.g. good knowledge across a range of health or social care settings
  • Desirable criteria
  • Courses/further study attended to demonstrate evidence of personal development
  • Knowledge of medical terminology
  • Proficient in the use of Microsoft Word
  • NVQ Level 3
  • Previous or relevant experience necessary Essential criteria
  • Administrative and organisational experience
  • Experience of dealing with non-routine and complex problems and progress chasing
  • Desirable criteria
  • Proficient in the use of hospital computerised patient systems
  • Aptitudes and skills required Essential criteria
  • Excellent communication skills
  • Able to learn and assimilate information quickly
  • Proven ability to work to deadlines, prioritise and multi-task
  • To have awareness of limitations and boundaries
  • Ability to collect data and input electronically
  • Friendly and approachable manner
  • Polite, sympathetic, patient and diplomatic
  • Able to get on with people and share knowledge with others
  • Special requirements of the post Essential criteria
  • Reliability - good time keeping
  • Flexibility - able to work flexibly to accommodate peaks and troughs of activity
  • Able to demonstrate a good work/home life balance
  • Values and behaviours Essential criteria
  • Patients First
  • Always Improving
  • Working Together
  • Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. We will not accept any applications or queries via agencies, under any circumstances.

    For more information about our Trust

    Head to our careers portal where you'll find information about:

    - Our values and vision - Our services and teams - Benefits we offer our staff - UK professional body registration - Information about our city - Relocating to Southampton - Our fantastic staff and their work

    To find out what our staff think about working here, you may also wish to look at our most recent friends and family test and NHS staff survey results, or our latest CQC report.

    Getting to work - our travel promise

    Getting to work should be as easy as possible and that's why we have introduced the UHS travel promise – a commitment from the Trust that we will provide reasonable travel options for every member of staff. Every member of staff can apply for a permit to use our park & ride facility. Eligibility for on-site parking is dependent on the nature and requirement of the role. All staff can also access a range of discounted benefits relating to travel including reduced price bus tickets, purchase of salary sacrifice bikes and ultra-low emission cars.

    Our commitment to equality

    Equality remains at the centre of our policymaking, service delivery, and employment practice, giving all employees equal opportunity to develop, apply for promotions, and have working arrangements that enable them to achieve a manageable work-life balance.

    UHS actively promotes a work environment free from harassment and discrimination and provides training for managers and staff to ensure this happens. We also closely monitor recruitment activity, training, development, and employment practices to ensure equality of practice with regard to race, colour, ethnic or national origin, religion or belief, gender, sexual orientation, disability, marital status and age.

    How and why we use your information

    The Trust is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

    The European General Data Protection Regulations enhances individuals' rights and safeguards all of their data in place under the DPA. Please click here to see how and why we store your information.

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    Employer certification / accreditation badges Applicant requirements

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    Documents to download
  • Job Description (PDF, 480.1KB)
  • Personal Specification (PDF, 144.1KB)
  • Apply online now

    Further details / informal visits contact


    Rebekah Rice

    Job title

    Prostate Cancer Clinical Nurse Specialist

    Email address

    [email protected]

    Telephone number

    023 8120 1309

    Additional information

    Caroline Craig

    Prostate Cancer Clinical Nurse Specialist

    [email protected]

    02381 201309

    If you have problems applying, contact


     If you have problems with the

    online application form please contact Recruitment Support Services Open Monday to Friday 08:30am to 5:30pm


     01629 690826

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