Supervisor - Student Services, Academic Section

University of Essex
January 29, 2023
Offerd Salary:£27,929 - £31,411
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

Job title

Supervisor - Student Services, Academic Section

Job reference


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£27,929 - £31,411 per annum

Employment type

Permanent, Full-time

Job category/type




Job description

Do you have line management and customer service experience?

Are you passionate about helping others?

We are looking for a supervisor to manage an enthusiastic team of advisers and help lead the delivery of flagship services to our students in our Student Information Team. As part of the Student Life Directorate, the Student Information Team covers a wide a variety of enquiries across the whole student lifecycle, from accepting their offer, throughout their course to their graduation.

This is a very fast paced environment and if you have:

  • A track record of supporting and developing staff
  • Significant recent experience in delivering exceptional customer service
  • Supervisory experience in a busy operational environment
  • Excellent time management and organisational skills
  • An innovative approach and can think creatively
  • then we would love to hear from you.

    At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

    To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives.

    Please see the attached job pack, which contains a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please contact [email protected]

    More information: Working at the University

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