Application closing date
The starting salary will be from £24,948 on Grade D, depending on qualifications and experience.
Generous holiday allowances, flexible working, pension scheme.
Admin, Professional, Managerial
Study Zone Support Officer
Education and Academic Services
INTERNAL APPLICANTS ONLY
This full-time secondment role is available immediately on a fixed term contract until the end of September 2023.
While the role offers the opportunity for hybrid working – some time on campus and some from home – due to the nature of the role you will be expected to work entirely on campus during term time.
Summary of the role
Working in the Academic Development and Skills Team, the Study Zone Support Officer is often the first point of contact for Study Zone, and plays a key role in ensuring that students can access appropriate support throughout their University experience, often in times of high pressure.
You will have a strong desire to create a customer-focussed environment in which a supportive learning community can thrive, both in person and online. You will be a pivotal part of the team, providing critical administrative support for Study Zone's central and Faculty-facing taught provision. You will be a confident written and verbal communicator, and will make full use of your excellent English language skills to coordinate Study Zone communications. You will represent Study Zone at student-facing University events, and will liaise with other Student Services.
Relevant support and training will be provided to enable you to undertake the role and we welcome applications from candidates who have a strong desire and ability to learn quickly. However, we are particularly keen to hear from you if:
Please ensure you read the Job Description and Person Specification for full details of this role.
Our Equality, Diversity and Inclusion Commitment
With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.
We offer some fantastic benefits including:
Please contact Kellie Cox, [email protected]