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Position InformationRequisition Number Stu106P
Position Type Student Worker Department Department of Student Workers Job Title Student Worker - Help Desk Classification Student Worker Pay Rate Starting rate $12.00/hr
Position Summary InformationHours per week Up to 30 hrs/week
Days Worked Flexible Hours/Shift worked Flexible
Posting Detail Information
Job Summary/Basic Function
As an IT Student Worker, the Help Desk Agent responsibilities include providing technical assistance and support related to technological issues at Millersville University. These issues may include assistance with various technology systems and software related issues that are faced by Millersville University students, faculty, and staff. The Help Desk Agent is responsible for answering phone calls to respond to inquiries and often to perform diagnostic programs to isolate and further investigate technological related issues of the staff, students and faculty of Millersville University in order to determine the nature of the issue and implement solutions as available. This position is very sedentary and requires clear and well-spoken communication skills as all support in this role is provided verbally over the phone.
Task may included but are not limited to:
Working Conditions and Physical Effort
Posting Open Date 01/13/2023 Posting Close Date 05/12/2023 Special Instructions to Applicants
Previous experience is not required. We will provide training to all.
Resume is required, cover letter optional. We highly encourage you to your upload class schedule, which allows us to to determine the best working hours during your academic and extra-curricular schedule.
Quicklink for Posting/Requisition https: // jobs.millersville.edu/postings/10307Documents Needed to Apply
Required fields are indicated with an asterisk ().
(Open Ended Question)
(Open Ended Question)