Student Worker - Dining Services Assistant

Posting Details

First Section

Position Title Student Worker - Dining Services Assistant

Position Approval Date 07/31/2023 Is this position budgeted? Yes Is this position an essential position? No About Susquehanna

As a living, learning and working community, Susquehanna University affirms its commitment to being an engaged, culturally inclusive campus. As we seek to embody the rich diversity of the human community, we commit ourselves to the full participation of persons who represent the breadth of human difference. The university encourages candidates from historically underrepresented groups to apply. Susquehanna University is an Equal Opportunity Employer.

Susquehanna University is a national liberal arts college committed to excellence in educating students for productive, creative and reflective lives of achievement, leadership and service in a diverse, dynamic and interdependent world. Its more than 2,300 undergraduates come from 35 states and 22 countries, and all students study away through Susquehanna's unique Global Opportunities program. Susquehanna University's 325 acre campus, noted for its beauty, is located in Selinsgrove, Pennsylvania, 50 miles north of Harrisburg in the scenic Susquehanna River Valley, about a three hour drive from Philadelphia, Washington, D.C., and New York City. For more information, please visit https: // www. susqu.edu.

Position Summary

Job Summary

The Dining Services Assistant serves as an integral part of dining services. Student employees perform essential customer service tasks in campus dining areas; Evert Dining Room, Hawk's Nest, Ele's, Scholarly Grounds and Starbucks. All day shifts are offered through Starbucks and Scholarly Grounds, whereas Evert Dining Hall and Hawk's Nest offer lunch and dinner shift hours with an additional Hawk's Nest evening shift from 8pm-12am and shift differential pay. This position is defined as a non-exempt position under FLSA regulations.

Specific Responsibilities

Prepares and builds food items according to standardized recipes and directions

Properly stores food by adhering to food safety policies and procedures

Sets up workstations including prep tables, service counters, hot wells, steam tables, etc.

Breaks down, cleans, and sanitizes work stations

Serves food to customers while ensuring guest satisfaction and anticipating the customers' needs

Replenishes food items and ensure product is stocked to appropriate levels

Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.

Adheres to Dining Services safety policies and procedures including proper food safety and sanitation

Knowledge, Skills, Abilities

Ability to become familiar with health and cleanliness standards for food preparation and presentation

Ability to work efficiently and remain calm while working in high pressure situations

Ability to be flexible and respond to rapidly changing work conditions and address immediate and future event demands with very little notice or prompting

Ability to maintain stamina and enthusiasm

Ability to work quickly but efficiently

Ability to work well in a team structure; and good communication skills.

Learning Objectives

Students will develop values of accountability and integrity by carrying out responsibilities accurately, organizing work and duties in a professional, conscientious, and timely manner; conscientiously avoiding conflicts between their private interests and their university responsibilities, with respect to the use of confidential information, financial transactions, and personal relationships; evaluating personal performance, and remaining open to constructive criticism and improvement.

Students will develop interpersonal and professional skills that empower them to communicate and function successfully in the world of work.

Students will develop strong work ethics by learning to demonstrate commitment to safety in the workplace, learning to manage time effectively, committing to work schedules, and remaining at work as needed.

Required Qualifications

Education

First Year, Sophomore, Junior, Senior. All Majors.

Experience

No experience required; however, prior experience working in a customer- service driven environment is preferred.

Location

On SU Campus

Additional Requirements

This position is paid $10.00 per hour, with an estimate of 20 hours weekly.

Physical Demand

Position requires the ability to stand or sit for extended periods of time.

Position requires the ability to move about the campus.

Position requires the ability to talk and to hear instruction.

Position requires occasional manual dexterity and the ability to use fingers, hands, and arms to feel, handle, and reach.

Position requires occasional stooping, crouching, and bending.

Position requires the ability to occasionally lift up to 15 pounds.

Working conditions are indoors.

Preferred Qualifications Special Instructions to the Applicant Benefits Eligible No Number of Months 9 months Additional Work Schedule Details? Hours per week during the academic year (39 wks) 20 Hours per week during the summer (13 wks) Status Temporary Posting Date 08/01/2023 Closing Date 12/16/2023 Full-Time/Part-Time Temporary Open Until Filled No Anticipated Start Date Posting Number AH00997

Posting Specific Questions

Required fields are indicated with an asterisk ().

Are you a current SU student?

Yes

No

Applicant Documents

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