Student Systems Analyst

Student Systems Analyst

Department

Student and Academic Services

Salary

£28,762- £33,314 per year (reduced pro rata for part time working)

Grade

Grade 5

Contract status

Open

Hours of work

Part-time

Based at

University of York campus (with some remote working options available)

Posted Date

24/01/2023

Apply by

07/02/2023

Job Reference

11542

Documents

Job Description (11542).pdf (PDF, 309.88kb)

Role Description

Department

Student and Academic Services supports the University's ambition of offering an outstanding and valuable experience to our students. We support our academic colleagues in achieving excellence in their research, learning and teaching and the student experience.

The Student and Academic Services Directorate is committed to providing a high-quality student-centred service that will enhance student life, retention, success and progression, and will be recognised as exemplary both within and outside the University.

Student and Academic Services comprises the following departments:

Student Administration and Academic Affairs

Student Careers and Systems

Library, Archives and Learning Services

Student Life and Wellbeing

Online Partnerships

Directorate Administration team

Role

As a Student Systems Analyst you can look forward to joining an enthusiastic and friendly team who work in partnership with colleagues across the University to provide high quality administrative systems and services to support the student experience at York.

The Student Systems team is responsible for the development, management, and maintenance of our student record system (SITS) and its integrations with other business systems. These systems are core to the running of the University with Academic and Professional Service departments relying on them to underpin their key activities. A detailed understanding of these processes provides a valuable foundation to those seeking career progression within the sector.

This is an exciting opportunity to be involved with a team that is responsible for providing enhancements and new solutions to these activities, supporting the student journey from application through to graduation and ensuring that our systems meet changing business needs and priorities. You will provide day- to-day support across a number of areas, resolving problems as they arise and identifying areas for future improvement and work on their development.

If you are a highly motivated and enthusiastic person seeking to gain experience of software development projects through all phases we would be interested in hearing from you. You must have strong analytical and technical problem-solving skills, with data, documentation and report writing abilities. You must also have strong interpersonal skills, be able to work independently or as part of a team, and be willing to learn new systems and processes quickly.

You will play a key role in a cross functional team, supporting the implementation of a number of key University projects, and contributing to the ongoing enhancement of the student experience at the University.

Skills, Experience & Qualifications needed

Level 3 qualification. (Qualifications at this level include A levels). We also welcome applicants with equivalent non-uk qualifications or equivalent professional experience.

Experience in the support and development of information systems to improve user/customer experience

Ability to write HTML and SQL

Use digital technologies including Google applications and/or Microsoft Office

Experience of working with large relational databases and reporting tools

Ability to write clearly and succinctly, and to maintain documentation for a variety of audiences, including user and technical documentation

Experience of, and commitment to providing an excellent standard of customer service to a range of stakeholders;

A proactive approach, with a ‘can do' attitude, and the ability to use your initiative to approach challenges with a positive outlook and suggest solutions.

Interview date: To be confirmed

For informal enquiries : please contact Corina Payne at [email protected]

The University strives to be diverse and inclusive – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork