Student Support Coordinator - Center for Student Success

Job Description - Student Support Coordinator - Center for Student Success (23000396)

Job Description

Requisition Title

Student Support Coordinator - Center for Student Success (23000396)

Description

To enrich education through diversity, The College of New Jersey is an Equal Opportunity Employer and is dedicated to the goal of building a culturally diverse staff committed to teaching and working in a diverse environment, and strongly encourages applications from women, minorities, individuals with disabilities and veterans.

Job Title: Student Support Coordinator Job Category: AFT , Range 21 Post Date: May 2, 2023 Close Date: Salary: Step 1 $57,573.92 - Step 4 66,217.02 Salary commensurate with experience and is accompanied by an extremely competitive benefits package.

Position Summary:

The Center for Student Success is seeking candidates for two Student Support Coordinator roles.

This position is housed in the Center for Student Success. The Center for Student Success (CSS) provides students with access to personalized coaching and supplemental advisement with the goal of strengthening their academic performance and promoting student success and retention. CSS services include individual student appointments for academic coaching and/or academic advising, and the facilitation of academic success workshops across campus as well as serves as the primary Advisor to designated cohorts.

This position will be one of the primary academic advisors for a cohort of Pathway Program students (a provisional cohort of students who must maintain standards to matriculate). The Student Support Coordinator will collaborate with other Student Support Coordinators in the Center for Student Success in advising students, providing and facilitating academic coaching, and teaching orientation seminar courses for students. The Student Support Coordinator is also responsible for providing walk-in coaching and supplemental advising for the campus community, workshop facilitations, and will be cross-trained to provide support to all areas of the CSS. This position will assist in data collection and reporting for all areas of CSS.

Main Responsibilities:

Serves as a primary academic advisor for Pathway Program (formerly Provisional) student cohort.

- Advises students in a variety of majors, both one-on-one and group advisement regarding fall and spring courses. - Prepares incoming fall semester schedules, works with students to find appropriate courses based on placement testing and intended major. - Facilitates advising with intended departmental programs for the spring semester. - Coordinates and teaches weekly IDS-96 Orientation Seminar course(s). - Provides supplemental advisement and academic coaching for Provisional students once fully matriculated

Researches and implements best practices in academic coaching and student support services.

- Uses data to support implementation of practices. - Creates and organizes updated materials. - Teaches colleagues and student workers best practices in order to disseminate updated information.

Assists in the preparation of reports, proposals and learning outcomes containing recommendations for the CSS by compiling, summarizing, analyzing, and interpreting statistical program data.

Provides support to CSS populations (for example, Undeclared-General, undesignated transitional students, transfer students) as needed, while also serving as a point of contact for walk-in students who need supplemental advising and academic coaching.

Establishes and maintains effective communications and cooperative working relationships with the College's administration, academic departments, faculty/staff, to accomplish the goals and objectives of the CSS.

Some evening and weekends may be required in order to offer extended hours to students.

Required Knowledge, Skills and Abilities;

Ability to collect, analyze, and accurately report data (enrollment trends, matriculation rates, averages, etc).

Demonstrated ability to communicate with diverse population of undergraduate students (and families).

Demonstrated ability to work with confidential information and work within college policy.

Demonstrated ability to use technology (social media, Canvas, PeopleSoft) to promote student welfare and success.

Knowledge in advising best practices and academic coaching.

Required Qualifications:

Masters Degree, masters level, 2-3 years experience.

Experience in a previous student-facing role (2-3 years minimum).

Experience collaborating with staff, faculty and students.

Experience teaching or speaking to large groups of people.

Experience in data management.

Persons with disabilities may request reasonable accommodations in order to perform the essential functions of the position. If the requested accommodation(s) cannot be made because it would cause the employer undue hardship, the applicant may not be eligible for the position.

Employer Qualifications:

Final offer of employment is contingent upon the successful completion of a background check and reference checks.

About TCNJ

TCNJ is a highly selective institution that has earned national recognition for its commitment to excellence. Founded in 1855, TCNJ has become an exemplar of the best in public higher education and is consistently acknowledged as one of the top comprehensive colleges in the nation. TCNJ currently is ranked as one of the 75 "Most Competitive" schools in the nation by Barron's Profiles of American Colleges and is rated the No. 1 public institution in the northern region of the country by U.S. News & World Report. TCNJ was named the #10 value in public higher education by the Princeton review in 2009 and, in 2006, was awarded a Phi Beta Kappa chapter - an honor shared by less than 10 percent of colleges and universities nationally. A strong liberal arts core forms the foundation for programs offered through TCNJ's seven schools - Arts & Communication; Business; Education; Humanities and Social Sciences; Science; Nursing, Health, and Exercise Science; and Engineering. TCNJ faculty members are teacher-scholars who share a commitment to liberal learning. TCNJ is located within an hour, by train, of New York City and Philadelphia. The College's campus is set on 289 tree-lined acres in suburban Ewing Township and is known for its natural beauty and has 39 major buildings.

Application Instructions

Qualified candidates should apply online at: [email protected] and submit a letter of interest, resume (CV), as well as the names and contact information for three professional references. Applications will be considered until a viable candidate is selected.

SAME Applicants

If you are applying under the New Jersey "SAME" program, your supporting documents (Schedule A or B letter), resume (CV), as well as the names and contact information for three professional references by the closing date listed above to: [email protected]. For more information on the SAME program visit their website at: https: // nj.gov/csc/same/overview/index.shtml, email: [email protected], or call CSC at: 833-691-0404.

In accordance with the New Jersey First Act P.L. 2011 c.70, effective September 1, 2011, new public employees in certain positions (faculty exempt) are required to obtain New Jersey residency within one (1) year of employment. Applicants must meet the requirements listed.

Primary Location

: Roscoe West Hall - Center for Student Success

Work Locations

:

Roscoe West Hall - Center for Student Success

2000 Pennington Rd

Ewing Township 08628

Job

: Staff

Organization

: The College of New Jersey

Job Posting

: May 3, 2023, 1:28:08 AM