Student Support Assistant

University of York
November 29, 2022
Offerd Salary:£22,662 - £24,285
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Job Ref.:N/A
Student Support Assistant


School for Business and Society


£22,662 - £24,285 a year


Grade 3

Contract status


Hours of work


Based at

University of York campus

Interview date

To be confirmed

Posted Date


Apply by


Job Reference



  • Job Description 11530.pdf (PDF, 291.54kb)
  • Role Description Department

    The University of York's vision is for every York student to have access to, engage with, and benefit from, the highest standard of support for their personal and career development.

    The new School for Business & Society will be at the forefront of the University of York's Strategy for Public Good. It is a new interdisciplinary school with a shared purpose. Combining the collective strengths from the University of York Management School and the Department of Social Policy & Social Work provides a unique opportunity, working collectively with staff and students and our partners to pioneer impactful interdisciplinary research and teaching for public good, delivering inclusive growth. Fusing of our disciplines together provides a unique intellectual opportunity to tackle shared grand challenges.


    The school is seeking an administrator to join our large professional services team within the School for Business & Society, this is the largest school that sits in the University of York campus. Within the role you will provide support to our students and colleagues, working alongside our current professional services staff to undertake a range of administrative duties supporting the student lifecycle. This is a busy and varied role where you will be expected to provide high levels of customer service, supporting a large number of home and international students. You will gain an understanding of our programme structures and regulations in order to respond to detailed queries. You will participate in the provision of reception services, working with colleagues to provide a welcoming environment for students and staff, advising students on various matters relating to their studies.

    Skills, Experience & Qualification needed
  • Level 2 qualification (Qualifications at this level include five GCSEs at grade A-C/ grade 4-9. We also welcome applicants with equivalent non-uk qualifications or equivalent professional experience.
  • You will show knowledge and understanding of the routine practices and procedures used in an administrative office
  • You will have the ability to deal with confidential information appropriately
  • You will be able to accurately record and report information/data
  • Experience of using digital technologies including Google applications and/or Microsoft Office
  • You will be able to communicate effectively in verbal and written formats
  • Demonstrable experience in the ability to effectively organise and prioritise own work and follow procedures, in order to produce work to a high standard, to required deadlines
  • Interview date: To be confirmed

    For informal enquiries: please contact Angela Chapman (

    The University strives to be diverse and inclusive – a place where we can ALL be ourselves.

    We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.

    We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

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