Student Success Coordinator

Stephen F. Austin State University
June 11, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Open-ended
Working Time:Full Time
Working type:N/A
Ref info:N/A
Student Success Coordinator Bookmark this Posting Print Preview Apply for this Job Please see Special Instructions for more details.

Pending legislative approval, Stephen F. Austin State University will become a member of the University of Texas System, effective Fall of 2023.

Posting Details

Position Information

Job Title Student Success Coordinator

Full Time/Part Time Full Time FLSA Exempt General Job Description

This is a professional position responsible for leading the design and implementation of initiatives and activities that advance student success. Responsible for coordinating proactive programs and services that empower students to succeed academically and personally to improve undergraduate retention and graduation rates. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Reports to the Director.

Essential Job Functions

  • Plans and coordinates programs designed to enhance student success, retention, and achievement.
  • Supports assigned students' academic transition and success.
  • Provides information regarding institutional policies and procedures and serves as a primary support resource for assigned students.
  • Serves as primary advisor and mentor for assigned students. Assists students in determining course schedule each semester.
  • Maintains contact with students to monitor their academic progress and assist them toward degree completion.
  • Collaborates with various departments to plan and implement programming/activities/events.
  • Gathers data for the purpose of monitoring student success and preparing reports.
  • Assists in developing program goals and assessing effectiveness.
  • Non-Essential Job Functions

  • Serves as program liaison to external constituents and/or donors.
  • Participates in recruitment and retention activities as appropriate.
  • Serves on university committees as needed.
  • May supervise subordinate staff or students.
  • Performs other related duties as assigned.
  • Required Knowledge, Skills, and Abilities

    The individual must possess the following knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation.

  • Knowledge of, or ability to learn, university policies and procedures.
  • Knowledge of developmental academic advising, retention management, and/or instructional strategies effective for college-age students.
  • Skill in using computer applications including spreadsheet, database, and word processing software.
  • Ability to learn office- and university-specific software.
  • Ability to communicate effectively in both oral and written form.
  • Ability to plan, implement, and evaluate programs.
  • Ability to establish and maintain a good rapport with university faculty and staff, students, and the general public.
  • Ability to work effectively and patiently with students.
  • Ability to identify problems, evaluate alternatives, and implement solutions.
  • Ability to provide support for student development with demonstrable concern for students.
  • Ability to engage students and to create and enhance their commitment to the institution and each other.
  • Ability to work evenings, nights, and weekends as necessary.
  • Physical Demands Required Education

    Bachelor's degree is required.

    Required Experience and Training

    Three years of related experience is required. Experience in direct service to students in an academic or student affairs capacity is required.

    Preferred Qualifications

    Master's degree is preferred.

    Special Conditions for Eligibility

    This is a security-sensitive position subject to criminal record check. This is an IT-sensitive position subject to the Computer and Network Security policy.

    Min Pay Rate Mid Pay Rate Salary Information Salary Grade - 8, Commensurate with Experience Specific Job Requirements/Duties for this Posting

    This position coordinates the Generation Jacks program, Smith-Hutson Scholarship, Buddy Low Scholarship, and Bright Scholarship.

    Is Background Check Required? Yes Benefit and Retirement Eligibility

    This position is eligible for participation in the Teacher Retirement System of Texas (TRS) retirement plan, subject to the position being at least 20 hours per week and at least 135 days in length.

    EEO Statement

    Diversity and Inclusion Statement At SFA, our commitment to diversity and inclusion is more than words—it is actions. We believe diversity and inclusion are keys to promoting more engaged individuals locally and globally. We at SFA are committed to amplifying a campus culture that nurtures belonging and embraces similarities while celebrating that every Lumberjack will be different. Those differences are valued, acknowledged, and supported purposefully. Office of Diversity, Equity and Inclusion SFA (

    Stephen F. Austin State University, an Equal Employment Opportunity and Affirmative Action Employer and Educator, is committed to excellence through diversity. All qualified applicants will receive consideration for employment without regard to sex, race, creed, color, age, national origin, religion or physical or mental disability as required by law. If, because of an impairment or disability, you need accommodation during any part of the employment process, please contact Human Resources at 936-468-2304.

    Posting Detail Information

    Posting Number S2023-065

    Candidates Eligible to Apply Open to all qualified applicants Number of Positions Available 1 Posted Date 04/19/2023 Review Start Date Close Date Work Schedule 8:00 a.m. until 5:00 p.m. Monday through Friday and some evenings Open Until Filled Yes Special Instructions to Applicants

    Pending legislative approval, Stephen F. Austin State University will become a member of the University of Texas System, effective Fall of 2023.

    Posting Quick Link https: //

    Contact Information

    Contact Name Raquel Skidmore

    Contact Phone (936) 468-6232 Contact Email [email protected] Contact Information Applicants will be contacted by the hiring department if selected for an interview If you have technical questions about this job posting, please contact HR at (936) 468-2304.

    Supplemental Questions

    Required fields are indicated with an asterisk ().

  • Will you have earned a bachelor's degree prior to the start date of this position?
  • Yes
  • No
  • What is your academic major/minor?
  • (Open Ended Question)

  • Which of the following best represents the number of years experience you possess relating directly to the job to which you are applying?
  • Less than one
  • One to two
  • Three to four
  • Five to six
  • Seven to eight
  • Nine or more
  • Please describe your experience in direct service to students in an academic or student affairs capacity.
  • (Open Ended Question)

  • What is your Philosophy for serving students?
  • (Open Ended Question)

    Documents Needed To Apply

    Required Documents

  • Resume
  • Cover Letter
  • Transcript(s)
  • List of References
  • Optional Documents

  • Letter of Recommendation
  • From this employer

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