Student Financial Services Coordinator

Monmouth University
February 19, 2023
Contact:N/A
Offerd Salary:$20.13
Location:N/A
Working address:N/A
Contract Type:Open-ended
Working Time:Full time
Working type:N/A
Ref info:N/A
Posting Details

Posting Details

Requisition Number S757P

Job Position Title Student Financial Services Coordinator Department Division Of Accounting Immediate Supervisor Title Manager of Student Financial Services FLSA Non-exempt Grade 9 Union OPEIU Status Full-time Total Number of Authorized Work Hours per Week 36.25 Total Number of Authorized Work Weeks per Year 52 Advertised Rate of Pay $20.13 per hour (external) Position Summary

Monmouth University is seeking applications for a Student Financial Services Coordinator for the Division of Accounting.

The candidate would be expected to: advise students, parents and other visitors on University policies and procedures; discuss general account information with students and parents in accordance with Family Educational Rights Privacy Act (FERPA) regulations both in person and by telephone; conduct outreach to students at risk of de-registration for nonpayment, uncashed refunds, and with outstanding balances; research and enter payments on student's accounts, gifts, interdepartmental deposits, collection payments, etc.; perform daily proofs of cash, checks and credit card payments to daily session reports and prepare deposits for the bank. The candidate will also be expected to prepare weekly and monthly reconciliations for the University's loan programs and gather support for student loan cancellation and deferment requests.

A full list of job duties is available at https:// jobs.monmouth.edu.

Special Instructions to Applicants Required Skills or Software Must be able to utilize a variety of computer software programs in order to successfully complete assigned tasks, Excellent interpersonal, organizational and communication skills, Must be able to treat confidential and sensitive information appropriately, Must be able to operate a variety of office equipment, Basic Knowledge of MS Word 2016, Basic Knowledge of MS Excel 2016 Required Years of Experience 3 Required Degree, Licenses or Certifications Other Requirements

Excellent analytical, reconciliation and problem-solving skills. Ability to work well independently as well as part of a team. Customer service experience. Knowledge or experience in basic bookkeeping or accounting. Capable of handling multiple tasks simultaneously with frequent interruptions.

Preferred Qualifications

Cash handling experience including processing of check and credit card payments. Experience working in a professional business office or higher education. Intermediate knowledge of MS Word and Excel 2016.

Posting Date 01/17/2023 Closing Date

Job Duties

Job Duties

Duty

Answer main departmental phone line, direct calls to appropriate coordinator or other University office, and maintain message center. Discuss general account information with students and parents in accordance with Family Educational Rights Privacy Act (FERPA) regulations both in person and by phone.

Regular or Occasional Regular Duty

Serves as the first point of contact for the Cashier and Bursar Offices for callers and in-person visitors. Provide excellent customer service to students and parents that have inquires about the financial aspect of their student experience. Advise students, parents and other visitors on University policies and procedures.

Regular or Occasional Regular Duty

Assists individuals in the accurate application of their transactions, and when necessary, researches records on electronic and other available files to provide information regarding financial status. Maintain a basic understanding of the various approaches to financing a college education through financial aid, student loans, payment plans and other avenues.

Regular or Occasional Regular Duty

Assist with communication via email, phone, text for various student notices including Financial Aid disbursement notices, bookstore credit availability, de-registration, cancellation, collection, payment deadline reminders, uncashed refund check notices, 1098T, etc.

Regular or Occasional Regular Duty

Perform the cashier functions for Monmouth University for transactions received in-person, online, over the phone, by wire transfer, lockbox and by mail. Process and post tuition payments, non-AR payments, deposit payments, wire payments, interdepartmental deposits, collection payments, traffic violations, gift payments and import of interdepartmental cash receipt files.

Regular or Occasional Regular Duty

Perform daily proofs of cash, checks and credit card payments to daily session reports and prepare deposits for the bank. Timely processing of daily reconciliation and balancing of cash drawer transactions in accordance with office daily close schedule and time.

Regular or Occasional Regular Duty

Reimburse petty cash expenditures according to policy. Maintains knowledge of university detail codes related to cash, receivables and miscellaneous transactions including GL account numbers to verify appropriate data entry. Work with and assist other departments to research issues relating to payments, CR sessions, deposit balances, and petty cash.

Regular or Occasional Regular Duty

Assist with monthly review of Outside Scholarship payments to ensure accurate recording of transactions. Run Informer reports to assist with the reconciling and matching of Outside Scholarship activity with Financial Aid Office award status and terms. Process Scholarship refunds.

Regular or Occasional Regular Duty

Run loan repayment reports and prepare weekly loan repayment/cash deposit worksheet including preparing monthly cash reconciliation.

Regular or Occasional Regular Duty

Run loan servicer reports and prepare monthly loan journal entries and supporting worksheets for four loan funds, including Federal Perkins Loan Fund.

Regular or Occasional Regular Duty

Prepare due diligence support for credit card disputes for manager's review and determination.

Regular or Occasional Regular Duty

Prepare due diligence support for student loan cancellation and deferment requests for manager's review and determination.

Regular or Occasional Regular Duty

Prepare monthly loan collection agency and other loan related expense vouchers for manager's review and accounts payable processing.

Regular or Occasional Regular Duty

Follow up on returned ACH and wire transfer identification as needed.

Regular or Occasional Regular Duty

Scan daily work timely and accurately.

Regular or Occasional Regular Duty

Assist in Petty cash count.

Regular or Occasional Occasional Duty

Other duties as assigned.

Regular or Occasional Occasional

Supplemental Questions

Required fields are indicated with an asterisk ().

  • Do you have three years of related experience?
  • Yes
  • No
  • Do you have basic-level knowledge of MS Word 2016?
  • Yes
  • No
  • Do you have basic-level knowledge of MS Excel 2016?
  • Yes
  • No
  • Do you possess excellent analytical, reconciliation and problem-solving skills?
  • Yes
  • No
  • Do you have customer service experience?
  • Yes
  • No
  • Are you able to utilize a variety of computer software programs in order to successfully complete assigned tasks?
  • Yes
  • No
  • Do you have knowledge or experience in basic bookkeeping or accounting?
  • Yes
  • No
  • Are you able to operate a variety of office equipment?
  • (Open Ended Question)

  • Are you capable of handling multiple tasks simultaneously with frequent interruptions?
  • Yes
  • No
  • Where did you hear about this job opening?
  • (Open Ended Question)

    Documents Needed to Apply

    Required Documents

  • Resume or Curriculum Vitae
  • Optional Documents

  • Employee Referral Form (HR Use Only)
  • Cover Letter
  • Other Document
  • Professional References
  • From this employer

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