Student Engagement Officer

Central Queensland University
February 05, 2023
Offerd Salary:$78,331 to $82,737
Working address:N/A
Contract Type:Fixed Term (until 31
Working Time:Full time
Working type:N/A
Ref info:N/A
Student Engagement Officer

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Date: 19-Jan-2023

Job Location: Sydney, NSW, AU

Company: Central Queensland University

About this Opportunity
  • Full Time, Fixed Term (until 31 December 2023)
  • Student Success Division
  • CQUniversity Sydney Campus
  • Total Remuneration $78,331 to $82,737 pa (including salary of $66,191 to $69,914 plus 17% superannuation and leave loading)
  • Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

    Working at CQUniversity

    CQUniversity is seeking an experienced customer service operator to work on the frontline at our busy Sydney Campus location. No two days are the same! You are a professional administrator who enjoys providing support and advice to clients, either face-to-face to our students or over the phone. You are confident in resolving day to day queries and triaging enquiries to others. In this role you will also provide support to our wider team and gain knowledge and understanding of the broader services provided by our Student Engagement team.

    Working as part of the Student Engagement team, you will be provided full training and mentoring, and work in a supportive team environment to ensure your success in this position. If you are keen to join an organisation where you get to change lives by supporting the learning journey of our students, this role is for you.

    Position Requirements
  • Experience working in a front-line customer service role, assisting and triaging enquiries, either face-to-face or on the phone.
  • Experience and knowledge using systems, web browsers, Microsoft Office Suite, or ability to quickly learn.
  • Outstanding oral and written communication skills
  • Proven time management and problem solving skills with proven ability to work cooperatively and collaboratively with others.
  • Position Description

    For further information about this position, please refer to the Position Description.

    Apply today for a career that changes lives

    Applications Close: 11:59pm, 05 February 2023

    Job Requisition ID: 2815

    Contact Details:

    Soo Young Lee


    [email protected]

    When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.

    CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity's domestic and international student graduates with post-study work rights are encouraged to apply.

    Apply now »

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