Student Casework Officer (Female)

Student Wellbeing Services Salary: £38,205 to £44,263 Closing Date: Thursday 30 November 2023 Interview Date: Tuesday 12 December 2023 Reference: 1274-23

Location: Lancaster. Open to flexible working arrangements e.g. flexible start/finish times and blended remote/office working (typically four days on campus, one day working from home if desired).

Are you passionate about student wellbeing and looking for an opportunity to use your skills and experience to drive positive change at Lancaster University?

This is an exciting opportunity to join the Student Wellbeing Incident Support Service as a Student Casework Officer.

Student Wellbeing Services consists of a broad range of student services contributing to the health, wellbeing, personal journey and experience of students at Lancaster University. Within this service, the Student Wellbeing Incident Support Service team work with complex and high-risk student cases and students who have been victims of serious incidents. Other functions in Student Wellbeing Services include disability, mental health care, international student advice, counselling and multifaith chaplaincy.

You will provide support for the university's student wellbeing casework portfolio. This includes providing advice and guidance to students who have been victims of serious incidents, managing the university's Supported Study and Fitness to Study processes, supporting students who are going through the student disciplinary process if required, and leading on the delivery of staff training in relevant areas and prevention and campaign work to raise awareness with students.

You must have excellent interpersonal skills with the ability to build strong positive and collaborative working relationships with academic and professional services staff in departments and colleges and the rest of Student Wellbeing Services as well as key staff across the university.

The University holds an Athena SWAN Charter Bronze Award, which recognises and celebrates good employment practice undertaken to address gender equality in higher education. The Student and Education Services Division provides a working environment that strongly supports the individual needs of each employee, promoting a healthy work-life balance and providing family-friendly, flexible and blended working policies.

For this role there is an expectation that the role-holder will spend the majority of their time co-located with colleagues on campus.

This role is fixed term for 12 months.

Informal enquiries can be made to Sarah Sweeney (Head of Student Support and Wellbeing), [email protected] or the Student Casework Manager, Stacey Simpson, [email protected]

General Occupational Requirement under Paragraph 1, Schedule 9 of the Equality Act 2010

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advertised roles are UK based.

individual needs of each employee, whilst promoting the importance of wellbeing for all our colleagues. We have a range of support networks available for our employees, and more information on these can be found on the ‘Working at Lancaster' information page.

individual basis. The University recognises and celebrates good employment practice undertaken to address all inequality in higher education.

of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.