Manukau Institute of Technology
November 24, 2022
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Job Ref.:N/A
  • Part time 30 hours, hybrid role, flexible hours
  • Free parking and campus benefits
  • Seeking a role in South Auckland where you can make a difference? Confident to advocate, facilitate and provide solutions conducive to the wellbeing and success of our tauira, students?

    The Student Advocacy and Appeals Advisor is a student centric opportunity suited to applicants who bring emotional intelligence and a sense of humour to engage, relate and advocate making a positive impact on the lives and education experience of our MIT tauira. If you don't shy from legal and policy matters and pride yourself on your exceptional relationship building skills, and have experience working in culturally diverse communities read on to find out more about this key role.

    E pā ana ki te tūranga - About the role:

  • Working closely with our Student Advisors, Academic teams, and Campus General Managers with a mandate to enhance the tauira, -student experience at MIT.
  • Handling the complaints and appeal process and review processes, policies and systems pertinent to MIT tauira.
  • Developing and reviewing policies and processes to ensure they are conducive to our tauira wellbeing and are meeting their needs to be successful learners
  • Supporting managers with online training modules and workshops with the tools and resources to assist them in understanding the processes protocols related to the Student Complaints Resolution Policy.
  • To be successful you will need to be proactive and confident with a solution focus to mitigate risk; recommending outcomes that resolve matters through facilitation and mediation ensuring that our tauira get clear and timely advocacy and support.

    This is a hands-on role requiring energy and drive to embrace student life. We are seeking applicants who have a strong attention to detail and bring policy development with exceptional facilitation, communication and engagement skills. If you have a Bachelor of Law or equivalent this will provide you with a great foundation to be effective in this role.

    In return be part of a diverse team of passionate people whose mission is to transform lives, communities and industry. Tauira and kaimahi, employees at MIT can access many services and benefits on offer at our vibrant campuses:

    We offer a work environment which values genuine people who care for others, are well-connected, open and approachable and strive for excellence in all we do.

    Ka hoatu mātou he wāhi mahi haumaru ki te tāngata, he wāhi ngākau nui ki te āwhi tāngata, he wāhi manaaki, he wāhi whai pānga, he wāhi āhuru me te kaha whai i te hiranga i ngā wā katoa.

    'Oku mau ma'u 'a e 'ãtakai ngãue 'oku ne fakamahu'inga'i lahi 'a e kakai lelei 'oku nau 'ofeina mo tokonia 'a e kakai kehe', fehokotaki mo vã lelei mo e kakai', loto tau'atãina pea faingofua 'a e fetu'utaki mo kinautolu' pea nau tuiaki ke ma'u 'a e lelei taha' 'i he ngãue kotoa pë 'oku nau fakahoko'.

    Matou te ofoina atu se falefaigaluega e fa'atāuaina tagata amiotonu e alolofa i nisi, ma e tele le latou feso'otaiga ma mafuataga eseese, e talia so'o se tulaga ma aga tausa'afia e tauivi mo mea sili i so'o se galuega matou te faia.

    Press the Apply Now button to apply or to check out the job description. If you would like any further information please contact Alison Redfern-Daly, Talent Acquisition Specialist (09) 968 8759

    Job Reference: 28166

    Applications will be reviewed as they come in and interviews may commence prior to the close date , Wednesday 7 th December, 2022. Please note depending on the quality of applications for this role, the closing date for applications may be brought forward. So don't delay, APPLY NOW!

    Applications close: Wednesday, 7 th December, 2022

    Job Details

    Reference # 28166 Posted: 24 Nov 2022 Closes: 07 Dec 2022 23:55 Location(s) Ōtara Campus Expertise Legal & Contracts, Student Experience and Success Job level(s) Experienced Work type(s) Full-time permanent More details (document) JD Student Advocacy and Appeals Advisor Nov 2022.docx.pdf

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