Salary: £35,883 to £41,009 per annum Release Date: Wednesday 26 April 2023 Closing Date: Wednesday 31 May 2023 Interview Date: To be confirmed Reference: SS220
The University of West London (UWL) is ranked the best modern university (non-specialist) in London in the Complete University Guide 2023.
We were also named University of the Year for Student Experience and Teaching Quality in The Times and The Sunday Times Good University Guide 2023, being described by the editor as “regularly among the top-performing universities” and proving that “it is possible for a London-based institution to achieve outstanding levels of student satisfaction beyond other universities”.
University status awarded in or after 1992
The Department / School / College
Student Services is a large multi-disciplinary team that plays a crucial role in supporting our students. Student Advice and Immigration comprises advice on Student Finance, UWL's internal Scholarships and Bursaries and Student visa and immigration advice in order to support international students. We are a tight knit team who help and support each other. We are a hard-working yet sociable and close-knit team who help and support each other to provide a superlative student experience.
The Role
The post holder will undertake casework and provide support and guidance to students and staff in respect of a range of practical advice issues, primarily focused on UK Student Finance and funding regulations. The post holder is expected to contribute to the provision of a professional and specialist advice and guidance service to all students, to encourage their academic progress and student retention.
This appointment requires a flexible approach to working hours as occasional weekend and evening cover is required. The role is on campus, primarily based at our St. Mary's Road campus but with cover usually required once or twice a week at our Brentford site.
The Person
We are seeking an enthusiastic and compassionate individual to join the Student Advice team in this role covering a staff member's maternity leave that is due to start in June 2023. You will be self-motivated, proactive and extremely organised, who can work equally well as a team member and using your own initiative. You should have excellent interpersonal, communication, advocacy and customer service skills with proven case work experience and the ability to work closely with students and staff alike. Experience of working in higher education is essential together with extensive knowledge of UK Student Funding.
How to Apply
Interviews are expected to be held on 19th May 2023.
For informal enquiries about the position please contact Alan Shannon-Smith, Head of Student Advice and Immigration, [email protected] .
Please email [email protected] if you need any assistance with the application process.
Additional Information
Read more about working at the University of West London at https: // www. uwl.ac.uk/about-us/how-university-works/why-work-uwl
UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer as well as a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. We welcome applications from all sections of the community to increase diversity in our workforce.
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
An Enhanced DBS Certificate is required for this post (to be undertaken upon appointment).
Please be advised that it is expected that appointment within a grade will normally be at the minimum point.
This position does not meet the University criteria for Skilled Worker sponsorship.
The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.
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